Help Center - Can I get a discount on my policy?

Yes you can!

If you have previously bought a policy with us, you can obtain a discount on your next policy.

  • Sign in using your email and password
  • Click on the button that says Member Rewards
  • Get a quote on your next policy
  • The discount will be automatically applied

If you bought a policy as a guest and cant sign in, Create an Account using your last policy and email address.

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Our contact details

We’re here to help if you have a question about travel insurance. We’re available:

  • Monday to Friday 11:00am - 8:00pm (NZST/NZDT)
  • Saturday to Sunday closed (NZST/NZDT)

Contact us


Within New Zealand:
0800 666 237

From anywhere in the world:
+61 2 8256 1542

Within Australia:
1300 787 375