What happens if I hit a scheduling snag?
You’ve been planning your trip to the Galapagos Islands (and dreaming about frolicking sea turtles) for months… and now your trip is finally here. You’ve checked in your gear and are ready for your flight – only to be alerted that your plane has mechanical problems, and you won’t be able to leave until the following day.
Unfortunately, while irksome incidents such as trip delays are rarely anticipated, they can happen. And when they do, knowing you have travel insurance in your back pocket can help get your trip back on track… and calm you down fast.
There are several events that can cause a trip delay. Though your specific coverage benefits depend on your Country of Residence and the plan you select (the Standard or Explorer), examples of events covered for trip delays include:
This isn’t a complete list of what’s covered – don’t forget to read your World Nomads policy, which explains in more detail the types of situations that are covered under Trip Delay.
If your event is covered under Trip Delay, then you may be reimbursed for:
Again, your exact coverage benefits will depend on your Country of Residence and the plan that you select.
To help ensure a seamless reimbursement, you will want to be super careful with your records. Be sure to hold on to any receipts or other documentation for World Nomads, because (sadly) we can’t travel with you, so we have no way of knowing what happened. You’ll need written confirmation of the delay from the carrier, and scheduled departure times as well as the new times to file a claim. In addition, you should keep copies of your itinerary and any other relevant travel documents.
Not every incident that can cause a trip delay is going to be claimable... here are a few things that aren’t covered:
When it comes to World Nomads, a trip delay is when you are delayed from reaching your destination for a certain amount of time after you’ve begun your trip.
A Trip Interruption is when something happens that prevents you from taking advantage of your full itinerary or causes you to end your trip early, such as breaking your leg on a ski trip (and your doctor advising you to return home to rest and recover.) It’s not fun, but it happens. For more information on Trip Interruption, go to our Help Center.
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Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
Coronavirus (COVID-19) and travel - Need to know before you buy
Some but not all of our policies provide cover for some coronavirus-related events – select your Country of Residence to find out more. Cover is not available for loss arising from: government intervention including travel bans, border closures or broadly imposed quarantine requirements; events for which the Government (see your policy) has issued a ‘Do Not Travel’ warning or its equivalent, for your destination(s); or failure to follow advice from official bodies. Your ability to travel may be affected by travel restrictions. Check your cover and the latest government advice and our travel insurance alerts.