Japan Travel Alerts and Warnings

Check this page regularly for alerts and warnings that affect travel to Japan.


Older Alerts

Typhoon Trami - 26th September 2018

Category 5 Typhoon Trami is currently tracking slowly towards Southern Japan and Taiwan, with a scheduled weakened landfall this weekend.

Trami will bring heavy rain which may cause localized flash flooding, landslides and storm surge. Please check with authorities for more information, follow any official warnings and listen to local news reports to monitor the situation.

Failure to comply with directives from government authorities means you won't be covered by travel insurance. 

Typhoon Jebi - 4th September 2018

Typhoon Jebi made landfall near the city of Kobe in Japan on Tuesday 4th September causing widespread damage, disrupting services and killing at least six people. It's the most powerful typhoon to hit the country in 25 years; since Typhoon Yancy in 1993 which killed 48 people and causing billions of dollars in damage. The Japan Meteorological Agency reported Typhoon Jebi's wind speed at 129 mph (209km/h) at landfall and predicts the system will track northward, weakening to an extratropical storm in the Sea of Japan. Over one million people have had to evacuate.

Osaka's Kansai International Airport is closed until futher notice due to flooding causing damage to the runway and terminal building. Flights into Tokyo Haneda are also not running to schedule and over 700 flights have been cancelled in and out of the country. Over 2000 people are stranded in Kansai International Airport.

Other transport services such as the shinkansen (bullet train) and interisland ferries have been cancelled. Part of Kyoto Station has collapsed with the heavy rain and wind. Major attractions and buildings have been closed in Kyoto, Kobe and Osaka.

Travelers are advised to check with airlines and other transport services prior to departure. Please listen to all official directives and warnings. Failure to comply with directives from government authorities means you won't be covered by travel insurance.

Worldwide 24-hour Emergency Assistance

Need assistance? Find the emergency contact telephone number for you.

So we can best assist you, please be ready with the following:

  • Your policy number
  • A contact number for where you are now
  • The nature of your problem
  • If you are ill or injured we will need details of medical consultations you have had

How to Survive a Typhoon

The absolutely best way to survive a typhoon is to avoid one. Get away from it, but if you make the decision to leave make that decision early. Do not leave it until the last minute because you may find yourself caught without proper shelter.

If you decide to stay and "ride it out" it is advisable to get to an authorized shelter. The locations of these will be broadcast, or locals will know where they are. If there is no shelter, prepare to "shelter in place" in an internal room without windows.

Once a "storm watch" has been issued, make sure you are prepared in the event that the watch becomes a "warning."

  • Fill the gas tank of your car.
  • Check batteries in flashlights and radios.
  • Have extra batteries on hand.
  • Secure all doors and windows.
  • Close shutters or board up the windows.
  • Have extra supplies on hand such as non-perishable food, clean drinking water, a half-gallon of water per person/per day (enough for a couple of days), and prescription drugs.

During the storm

  • Never go out during the storm. The winds can send flying debris into you causing injury and even death.
  • Stay away from windows and doors.
  • Keep on the alert for additional storm warnings.
  • While the storm is in progress avoid using electrical appliances.
  • Stay off the telephone.
  • All pets should be secure in carriers. The storm will be a frightening experience for them as well, and they could injure themselves or you if they panic.
  • Do not light candles or lanterns; they could get blown over causing a fire.
  • The eye of the storm passing over could make you think the storm is over when the worst is still yet to come. Only use this calm in an extreme emergency to make critical repairs.
  • Only after an official "all clear" has been issued is it safe to come out.

After the storm

  • Beware of downed power lines and gas leaks.
  • Stay away from heavily damaged areas.
  • Listen to your radio for instructions.

Am I Covered for a Typhoon?

There may be cover for you if you purchased your policy prior to the storm or typhoon being declared. Check your policy or call our customer assistance teams if you are unsure.

Coverage may vary depending on your place of residence and the level of cover you have purchased, however GENERALLY the cover and benefits of Trip Cancellation or Trip Interruption may assist you. If regular carriage services to your destination have ceased for 24 hours or more (so you can't get there) you may be able to make a claim. Check with our customer assistance teams.

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1 Comment

  • Lydia Lee said

    we are going for ski, does the travel insurance covered ski activities

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