Category 5 Typhoon Trami is currently tracking slowly towards Southern Japan and Taiwan, with a scheduled weakened landfall this weekend.
Trami will bring heavy rain which may cause localized flash flooding, landslides and storm surge. Please check with authorities for more information, follow any official warnings and listen to local news reports to monitor the situation.
Failure to comply with directives from government authorities means you won't be covered by travel insurance.
Typhoon Jebi made landfall near the city of Kobe in Japan on Tuesday 4th September causing widespread damage, disrupting services and killing at least six people. It's the most powerful typhoon to hit the country in 25 years; since Typhoon Yancy in 1993 which killed 48 people and causing billions of dollars in damage. The Japan Meteorological Agency reported Typhoon Jebi's wind speed at 129 mph (209km/h) at landfall and predicts the system will track northward, weakening to an extratropical storm in the Sea of Japan. Over one million people have had to evacuate.
Osaka's Kansai International Airport is closed until futher notice due to flooding causing damage to the runway and terminal building. Flights into Tokyo Haneda are also not running to schedule and over 700 flights have been cancelled in and out of the country. Over 2000 people are stranded in Kansai International Airport.
Other transport services such as the shinkansen (bullet train) and interisland ferries have been cancelled. Part of Kyoto Station has collapsed with the heavy rain and wind. Major attractions and buildings have been closed in Kyoto, Kobe and Osaka.
Travelers are advised to check with airlines and other transport services prior to departure. Please listen to all official directives and warnings. Failure to comply with directives from government authorities means you won't be covered by travel insurance.
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So we can best assist you, please be ready with the following:
The absolutely best way to survive a typhoon is to avoid one. Get away from it, but if you make the decision to leave make that decision early. Do not leave it until the last minute because you may find yourself caught without proper shelter.
If you decide to stay and "ride it out" it is advisable to get to an authorized shelter. The locations of these will be broadcast, or locals will know where they are. If there is no shelter, prepare to "shelter in place" in an internal room without windows.
Once a "storm watch" has been issued, make sure you are prepared in the event that the watch becomes a "warning."
During the storm
After the storm
There may be cover for you if you purchased your policy prior to the storm or typhoon being declared. Check your policy or call our customer assistance teams if you are unsure.
Coverage may vary depending on your place of residence and the level of cover you have purchased, however GENERALLY the cover and benefits of Trip Cancellation or Trip Interruption may assist you. If regular carriage services to your destination have ceased for 24 hours or more (so you can't get there) you may be able to make a claim. Check with our customer assistance teams.
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