Travel Warnings and Alerts for Indonesia

Overview of current alerts and warnings that may affect travel to Indonesia.

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Latest Alert

Sulawesi Earthquake - September 2018

Some governments are advising their citizens to reconsider traveling to Central Sulawesi, including the city of Palu and the districts of Donggala, Mamuju Utara, Sigi, and Parigi Moutong, due to earthquake risk, disruption to travel services and damage to infrastructure, transport, and other services. There is a considerable strain on emergency and medical treatment resources.
Check your government's advice, and beware the level of warning may have consequences for your travel insurance coverage; generally, travel to destinations at the highest level of alert, such as Do Not Travel, mean there is no insurance coverage.

More than 800 people have lost their lives, and thousands are injured due to a 7.4 magnitude earthquake and subsequent tsunami which struck near Palu on the Indonesian island of Sulawesi. Several aftershocks have followed and the tremors have been felt on neighboring islands.

Travelers who are on the ground are strongly advised to follow all instructions from government and emergency personnel. Failure to follow official instructions means you may not be covered by travel insurance.

Exercise caution while on the ground and stay away from collapsed buildings. Keep updated with official alerts and local news.

If you are in any affected area in Central Sulawesi and have reception or WiFi, it's also a good idea to do the following:

  • Contact your travel insurance emergency assistance team
  • Make contact with your home government's embassy to let them know where you are
  • Contact loved ones back home
  • If you are on Facebook, use its Crisis Response tool to let people you are safe.

Lombok Earthquake - August 2018

UPDATE: Government travel advisories report that travelers need to reconsider their travel to Lombok and Gili Islands due to earthquake risk, disruption to travel services and damage to infrastructure, transport, and other services. There is a considerable strain on emergency and medical treatment resources.

More than 460 people have lost their lives and thousands have been injured as successive earthquakes have struck Lombok since late July. The earthquakes have been felt in neighboring Bali, with homes and buildings crumbling and the evacuation of hotels, restaurants, and bars. There have been strong aftershocks following each earthquake event. In the Gili Islands, thousands fled to higher ground when the quake and aftershocks occurred.

Bali and Lombok's airports are fully functional and travelers who are on the ground are strongly advised to follow all instructions and keep updated with official alerts and local news.

If you are in Lombok or Bali and have reception or WiFi, it's also a good idea to do the following:

  • Contact your travel insurance emergency assistance
  • Make contact with your home government's embassy to let them know where you are
  • Contact loved ones back home
  • If you are on Facebook, use its Crisis Response tool to let people know you are safe.

To find out more about what to do in the event of an earthquake, check out our article on earthquake safety

Check with your travel insurer, as cover for this event may be excluded from a certain date. Insurance policies are unlikely to cover any earthquake-related claims unless you purchased your policy prior to this earthquake event.

Older Alerts

Lombok Earthquake - July 2018

A shallow 6.4 magnitude earthquake rocked the Indonesian island of Lombok on Sunday morning, killing at least 14 people and injuring hundreds more. A 5.4 magnitude aftershock and numerous others have followed since. Tremors were felt as far away as Bali and East Java.

There is widespread damage across the island, and authorities estimate at least 1,000 homes have been damaged, with East Lombok most affected.

Landslides have occurred in Rinjani National Park resulting in its evacuation and closure.

Check with your insurer, as cover for this event may be excluded from a certain date. Insurance policies are unlikely to cover any earthquake-related claims unless you purchased your policy prior to this earthquake event.

Mt Agung Eruption - July 2018

Mt Agung has been rumbling on and off for several months now, with volcanic ash being belched into the air above. Some eruptions have been more intense than others resulting in the closure of Bali's international airport and flight cancellations or delays.

The Volcano Observatory Notice for Aviation has issued a code orange, highlighting that the volcano is in a period of unrest and there is a heightened risk of eruption activity. There is a 2.48 mi (4 km) exclusion zone around the crater.

Check with your government's travel advisory, your airline and travel insurance provider for further information prior to departure.

Coverage for Volcanic Activity

It depends on the level of cover you have chosen and the policy you have. If you are a World Nomads customer please check the cancellation and delay provisions for your policy here.
Speak to your airline and travel providers for further information and to make changes.

Contact Us

If you are unsure about what is or is not covered, or have other questions about coverage, please contact us.

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1 Comment

  • Naomi Shiels said

    Morning,

    We are currently on holiday in Thailand and are due to fly to Bali on 6 Oct. i have seen the news yesterday indicating that Bali has issued an alert for Mt Agung. I took out our insurance for three momths (19 Sept to 21 Dec) on 18 Sept. Are we covered for a bali event? We have comprehensive insurance.

    Kind regards
    Naomi Shiels

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