The European Economic Area has introduced a new authentication system effective from 14 September 2019, which may affect EEA consumers when they make a purchase online. This is unlikely to affect any customers who reside or bank outside of the EEA, so if you are experiencing trouble making a payment please contact your bank.


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We’re here to help if you have a question about travel insurance.

  • Monday to Friday 9:00am - 5:00pm (UTC/UTC+1) (For policies purchase on or after 1 November 2018)
  • Monday to Friday 9:00am - 5:00pm (GMT/BST) (For policies purchased before 1 November 2018)

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Phone

For policies purchase on or after 1 November 2018:


0800 260 5081


+353 21 237 8000

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For policies purchased before 1 November 2018:


0330 660 0738


+44 (0) 330 660 0738