Travel Insurance: Who to call for Sales & Service

If you've any questions about our travel insurance or your policy, we're here to help.

As we’ve recently changed our insurer, please select the date you bought your policy:

Policies purchased on or after 1 Nov 2018 (GMT)

Policies purchased before 1 Nov 2018 (GMT)
 

For policies purchased on or after 1 Nov 2018:

We're here to help if you have a question about our travel insurance or your policy. Contact details are:
 
Phone: 0800 260 5081 (free call in UK) or +353 21 237 8000 (from overseas)
Email: [email protected]

We’re available from 9am to 5pm Monday-Friday, during Ireland business hours (UTC +1)

Note: For policies purchased on or after 1 August 2019, your World Nomads policy is underwritten by XL Catlin Insurance Company UK Limited. For policies purchased between 1 November 2018 and 31 July 2019, your World Nomads policy is underwritten by certain underwriters at Lloyd's.

 

For policies purchased before 1 Nov 2018:

We're here to help if you have a question about our travel insurance or your policy. Contact details are:

Phone: +44 (0)330 660 0738 (from overseas) or 0330 660 0738 (within UK)

Service hours in Essex, UK: 9am - 5pm Mon-Fri GMT/BST 

Note: For policies purchased before 1 Nov 2018, your World Nomads policy is backed by Millstream.

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Our contact details

We’re here to help if you have a question about travel insurance.

  • Monday to Friday 9:00am - 5:00pm (UTC/UTC+1) (For policies purchase on or after 1 November 2018)
  • Monday to Friday 9:00am - 5:00pm (GMT/BST) (For policies purchased before 1 November 2018)

Contact us

Phone

For policies purchase on or after 1 November 2018:


0800 260 5081


+353 21 237 8000

_________________


For policies purchased before 1 November 2018:


0330 660 0738


+44 (0) 330 660 0738