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Travel insurance for cancellation

For when you have to cancel your trip unexpectedly

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Cancellation travel insurance is there for when life throws you a curve ball, making sure you’re not out of pocket if you’ve had to put your journey on hold.

From jury duty to an unexpected illness or redundancy, there are many reasons why you may have to stay at home instead of taking a cooking class in Chiang Mai… even if that’s the last place you want to be.

What’s covered by Cancellation travel insurance?

As long as you haven’t left home, we may cover you if you have to cancel your trip under certain circumstances like:

  • You or a close relative or a member of your travelling party is injured, gets a serious illness or dies.
  • You are unexpectedly called to do jury service or appear in court as a witness (but not as an expert witness).
  • You’re made redundant.
  • Your home or business becomes uninhabitable within two weeks before your policy begins.
  • There’s been a theft from your home within two weeks of your journey’s departure date and the police want to speak to you about it.

In addition, travellers with the Explorer Plan may be covered if the Foreign and Commonwealth Office or the World Health Organisation (or a similar body) advise against all travel or all but essential travel to your intended destination.

What’s not covered by travel insurance?

There’s a number of things you’re not covered for if you decide to cancel your trip outside of your insurance policy’s cooling-off period. These include but are not limited to:

  • Pre-existing medical conditions.
  • The policy excess.
  • Additional costs incurred as a result of not immediately telling the travel agent, tour operator or provider of transport or accommodation that you need to cancel the trip. 
  • Costs recoverable from elsewhere.
  • Costs incurred by party members who are not on the Certificate of Insurance.



Be prepared if you need to claim for cancellation.

Depending on your claim, you'll need copies of:

  • Receipts
  • Itineraries
  • Doctors/death certificates
  • Medical history 
  • Written documentation from the travel provider of reason for cancellation and any refunds

Grandma passed away

My wife and I had planned to fly via Dubai on our way out to New Zealand. However my wife's grandmother suddenly passed away. We had to cancel our flights, which the airline will refund and waive cancellation fees due to the situation. But our hotel reservation in Dubai was a non-refundable booking.
British nomad

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Protect your trip from unexpected cancellation.

  • Explorer Plan: £5,000
  • Standard Plan: £3,000
Trip Protection
  • Come to a sticky end?
  • Called to jury duty?
  • Been made redundant?

We’ve got your back.

Emergency Medical Insurance

Take the pain out of medical costs.

  • Explorer Plan: £10 million
  • Standard Plan: £5 million
Emergency Medical Insurance
  • Need drugs?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transport

We'll get you to hospital pronto.

  • Explorer Plan: £10 million
  • Standard Plan: £5 million
Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • You or a family member dead?

Help starts here.

Protect your gear

Cover your lost, stolen or damaged gear and tech.

  • Explorer Plan: £2,000
  • Standard Plan: £1,000
Protect your gear
  • Luggage lost?
  • Passport pilfered?
  • Tech trashed?

Help starts here.

  • Emergency Medical Expenses
  • Baggage & Personal Belongings
  • Cancellation
  • Trip Curtailment
  • Personal Accident
  • Loss of Passport or travel documents
  • Personal Liability
  • Legal Expenses
This is a general summary for United Kingdom residents only. Restrictions, exclusions and limitations will apply. Benefit limits may vary depending on the plan chosen. Check the plan documents for full details.

24/7 emergency assistance

If you need medical assistance or emergency medical evacuation our team is available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Phone: +353 21 237 8005 (Call via an operator reverse charges. Not toll free.)
Phone: +61 2 8263 0470 (Call via an operator reverse charges. Not toll free.)

Contact the team
Wherever you are, whatever has happened, our multi-lingual assistance teams are here to help you and your family.
Aurelie's portrait photo
Aurelie Menard,
Emergency Assistance, World Nomads

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.

World Nomads Travel Insurance was reviewed on Trust Pilot on 1st August 2017 and rated 4 stars

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Here are our most frequently asked questions about buying travel insurance for cancellation. You can also find the answers to other questions in our Helpdesk or you can ask the customer service team. If you’re looking for general travel advice, you can ask our community at Ask a Nomad.

  • I’ve decided not to go travelling – can I cancel my policy?
    If you cancel your policy within 14 days of us issuing your Certificate of Insurance and you have not yet left home and are not going to use the policy, we will refund your premium as it’s within your cooling off period. After 14 days, contact customer service.