By telling us your country of residence we are able to provide you with the most relevant travel insurance information.
Please note that not all content is translated or available to residents of all countries. Contact us for full details.
For information relating to policies purchased prior to 8 November 2022, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 8 November 2022, please see below.
We're here to help if you have a question about our travel insurance or your policy.
For queries regarding sales, amendments and member services questions, changes to your policy, or World Nomads membership please contact World Nomads at:
We are available from 9am to 5pm Monday-Friday (IST).
For any queries regarding travel & medical assistance, 24 hours a day 7 days a week:
Phone:+32 (0)2 808 66 32
Email: worldnomadsassist@axa-assistance.com
Phone: +45 89 87 30 23
Email: worldnomadsassist@axa-assistance.com
Phone: +49 (0)335 5622 3012
Email: worldnomadsassist@axa-assistance.com
Phone: +31 (0)20 8080731
Email: worldnomadsassist@axa-assistance.com
For any queries regarding your policy claim or to start a claim:
Simply login to your membership at: worldnomads.com/Member/ and submit your claim online through your policy.
We are available from 9am to 5pm Monday-Friday (GMT+1 time)
Phone:+32 (0)2 808 66 32
Website: worldnomads.claims.axa.travel
Phone: +45 89 87 30 23
Website: worldnomads.claims.axa.travel
Phone: +49 (0)335 5622 3012
Website: worldnomads.claims.axa.travel
Phone: +31 (0)20 8080731
Website: worldnomads.claims.axa.travel
nib Travel Services
City Quarter, Lapps Quay
Cork, Ireland T12 Y3ET
Phone: +353 (0)21 237 8006
Email: infoEU@worldnomads.com
We are available from 9am to 5pm Monday-Friday (IST).
Ask the local operator to connect you reverse charges or claim your call costs later. Phone numbers are not toll free unless specified.
You'll need the international dialling code or just the plus sign (+) to dial the number correctly on your mobile phone.
Please have your policy number and local phone number handy when you call.
If you’re not sure about what to do, contact the World Nomads Claims team who can help. You should read your policy wording in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.
We’re here to help if you have a question about travel insurance. We’re available:
For policies purchase on or after 2 December 2018:
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For policies purchased before 2 December 2018:
Please select your country of residence