For information relating to policies purchased prior to 8 November 2022, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 8 November 2022, please see below.

What is a couple or duo for the purposes of your travel insurance depends on when you bought your policy. 

Two people who are citizens or legal residents from the same country, 64 years old or younger at the time of policy issue, and travelling together on the same itinerary can travel on the same policy.
You must add the details of all people on the policy for coverage to apply.

Who is covered by my travel insurance policy?


The policy isn’t designed to cover everything so take the time to read the terms, conditions, limitations and exclusions in the policy wording for full details, so there are no surprises if you need to use it. If you’re not sure if something is covered get in touch.

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Our contact details

We’re here to help if you have a question about travel insurance. We’re available:

  • Monday to Friday 9:00am - 5:00pm (UTC/UTC+1)

Contact us

Phone

For policies purchase on or after 2 December 2018:


+353 21 237 8006

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For policies purchased before 2 December 2018:


+61 2 8256 1542

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