For information relating to policies purchased prior to 8 November 2022, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 8 November 2022, please see below.

A single policy covers one citizen or legal resident of the selected 'Country of Residence' (as defined in the policy wording) who must be 64 years old or younger on the issue date of the policy (and the date of any extension, if required).

This policy holder can include up to 8 financially dependent children/grand children who are under 21 years and in full time education at the issue date of the policy (and the date of any extension, if applicable). All dependents must normally reside with the policy holder, and all insured persons must be travelling together. You must add the details of all people to be insured on the policy for coverage to apply.

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Our contact details

We’re here to help if you have a question about travel insurance. We’re available:

  • Monday to Friday 9:00am - 5:00pm (UTC/UTC+1)

Contact us


For policies purchase on or after 2 December 2018:

+353 21 237 8006


For policies purchased before 2 December 2018:

+61 2 8256 1542