For information relating to policies purchased prior to 18 May 2022, please check the Policy Document provided with your purchase. You can contact us if you need this sent to you again. For policies purchased on or from 18 May 2022 please see below.
Riding a bicycle for a day here and there, taking a cycle tour or wanting to go mountain biking? There’s cover for these activities, but special conditions apply so read on for details.
All you need to do is list the cycling activity you want to try when getting your quote. Easy! Restrictions apply to certain cycling activities, so be aware of these.
You must add all the adventures and activities you plan to try on your trip when you buy your policy. You won’t be able to make changes after your policy is issued. Read more about how it all works and what restrictions apply to certain activities.
Provided you take all the usual safety precautions such as:
then there’s cover if you are injured while riding your bike for:
If something does happen to you and evacuation is medically necessary, you or someone with you must contact our 24/7 Emergency Assistance Team as soon as possible.
Who pays for your medical treatment (and by this we mean either you pay upfront and claim later or we pay the medical facility directly) depends on what’s happened to you and the necessary treatment required.
The policy isn’t designed to cover everything. Take the time to read the terms, conditions, limits and exclusions in the Policy Document for what is and isn’t covered. That way there are no surprises if you need to use it. If you are unsure, contact us for help.
Here are the main things that aren’t covered
This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your Policy Document in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.
We’re here to help if you have a question about travel insurance. We’re available:
Within New Zealand:
0800 666 237
From anywhere in the world:
+61 2 8256 1542
Within Australia:
1300 787 375
Before your trip, check to see if there are current travel alerts for your destination – you can also view the latest government advice
Gaza−Israel conflict: For travellers in, or planning on travelling to, Israel or the Palestinian Territories, please see our travel alert with more information.