Travel Insurance: Who to call for Sales & Service

We're here to help if you have a question about our travel insurance or your policy.

Phone: +61 2 8263 0400

Phone: 0800 666 237 (within New Zealand)


Fax: +61 2 8263 0444

Customer service operate 9am to 6pm AEST Monday to Friday

If you need help in an Emergency, please contact our Emergency Assistance Team 24 hours 7 days a week.

Related Articles

View more

Can't find the answer you are looking for?

Contact us

Our contact details

We’re here to help if you have a question about travel insurance. We’re available:

  • Monday to Friday 11:00am - 8:00pm (NZST/NZDT)
  • Saturday to Sunday closed (NZST/NZDT)

Contact us


Within New Zealand:
0800 666 237

From anywhere in the world:
+61 2 8256 1542

Within Australia:
1300 787 375