Travel Insurance: Who to call for Sales & Service

We're here to help if you have a question about our travel insurance or your policy.

From New Zealand please call 0800 666 237 
From Australia please call 1300 787 375 
Or from elsewhere overseas: +61 2 8256 1542

Monday to Friday:  10:00am - 10:00pm (NZST/NZDT)

Saturday: 11:00pm - 7:00am (NZST/NZDT)

Sunday: Closed

If you need help in an Emergency, please contact our Emergency Assistance Team

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Our contact details

We’re here to help if you have a question about travel insurance. We’re available:

  • Monday to Friday 11:00am - 8:00pm (NZST/NZDT)
  • Saturday to Sunday closed (NZST/NZDT)

Contact us


Within New Zealand:
0800 666 237

From anywhere in the world:
+61 2 8256 1542

Within Australia:
1300 787 375