If it's an emergency, call our Emergency Assistance Team 24 hours 7 days a week.
Phone: +61 2 8263 0470 or call reverse charges* via an operator +61 2 8292 1470 from anywhere in the world
Phone: 1800 611 210 (within Australia)
SMS: +61 4 1720 4602
If it's not urgent or you simply need to change your policy then talk to us.
If you have any further questions please contact us.
*We'll accept a reverse charges call or you can claim the costs to call our 24/7 Emergency Assistance Team. Reverse charges calls can be made in most countries by contacting the international operator, however, there may be restrictions when using mobiles. If you aren't sure then ask your hotel reception to connect you.
Last updated: Apr 04, 2023 11:57 AM