When you make a claim the World Nomads team may require certain kinds of documentation to support your claim. These may be original copies of your supporting documentation, or they may ask that you scan or take a clear photo of a document, and email or upload this documentation to support your claim.
It all depends on what type of claim you are submitting. Our online claims system will advise you on which documents are required or you can talk to your case manager after you submit your claim for clarification.
If you have a question about your claim, please contact our Claims team.
The policy isn’t designed to cover everything. Take the time to read the terms and conditions, limitations and exclusions in the Product Guide for full details on what is and isn’t covered. That way there are no surprises if you need to use it.
If you are unsure of whether or not you have the right cover, please contact us for help.