Latest Travel Alerts and Warnings for Mexico

Check this page regularly for alerts and warnings that affect travel to Mexico.

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Hurricane Willa - October 2018

Hurricane Willa gained strength off Mexico's Pacific coast on Sunday and has become a major Category 3 hurricane with maximum sustained winds of 115 mph (185kph). The United States National Hurricane Center (NHC) has reported that Willa could reach Category 4 status (sustained wind speed between 130-156 mph (209-251kph)) before making an estimated landfall on Tuesday.

Tropical Storm Vicente is also tracking from the south towards the same region, however, meteorologists have reported that Willa is likely to prevent Vicente from reaching hurricane status. Both systems will bring torrential rain, damaging winds, landslides, storm surges, and flooding. 

A hurricane watch has been posted for between San Blas and Mazatlan, however, the systems could also impact popular spots such as Puerto Vallarta and Sayulita, with Cabo San Lucas and San Jose del Cabo to experience strong winds from Hurricane Willa. Weather reports indicate that Jalisco, Nayarit and Sinaloa states will experience significant rainfall which could lead to flash flooding and landslides.

Travelers are advised to listen to local news, heed all warnings and directives from local authorities.

For World Nomads customers, if you have not purchased a policy prior to 9.15am AEDT Monday 22 October and are impacted by the hurricane, you will not be covered.

How to Survive a Hurricane

The absolutely best way to survive a hurricane is to avoid one. Get away from it, but if you make the decision to leave make that decision early. Don't leave it until the last minute because you may find yourself caught without proper shelter.

If you decide to stay and "ride it out", it's advisable to get to an authorized shelter. The locations of these will be broadcast, or locals will know where they are. If there is no shelter, prepare to "shelter in place" in an internal room without windows.

Once a "storm watch" has been issued, make sure you are prepared in the event that the watch becomes a "warning."

  • Fill the gas tank of your car.
  • Check batteries in flashlights and radios.
  • Have extra batteries on hand.
  • Secure all doors and windows.
  • Close shutters or board up the windows.
  • Have extra supplies on hand such as non-perishable food, clean drinking water, a half-gallon of water per person/per day (enough for a couple of days), and prescription drugs.

During the storm

  • Never go out during the storm. The winds can send flying debris into you causing injury and even death.
  • Stay away from windows and doors.
  • Keep on the alert for additional storm warnings. Hurricanes are known to spawn tornadoes so be prepared to take cover if one should strike.
  • While the storm is in progress avoid using electrical appliances.
  • Stay off the telephone.
  • All pets should be secured in carriers. The storm will be a frightening experience for them as well, and they could injure themselves or you if they panic.
  • Do not light candles or lanterns; they could get blown over causing a fire.
  • The eye of the storm passing over could make you think the storm is over when the worst is still yet to come. Only use this calm in an extreme emergency to make critical repairs.
  • Only after an official "all clear" has been issued is it safe to come out.

After the storm

  • Beware of downed power lines and gas leaks.
  • Stay away from heavily damaged areas.
  • Listen to your radio for instructions.

Am I Covered for a Natural Disaster?

There may be cover for you if you purchased your policy prior to the storm or hurricane being declared, or before the earthquake or tsunami happened. Check your policy or call our customer assistance teams if you are unsure.

Coverage may vary depending on your place of residence and the level of cover you have purchased. Go to our help desk and enter your country of residence then search for "natural disaster" to get an explanation of coverage relevant to you. Still confused, or have questions? Check with our customer assistance teams.

Worldwide 24-hour Emergency Assistance

Are you a World Nomads customer and need assistance? Please contact the emergency contact telephone number.

So we can best assist you, please be ready with the following:

  • Your policy number
  • A contact number for where you are now
  • The nature of your problem
  • If you are ill or injured we will need details of medical consultations you have had

Older Alerts

Security Alert, Playa del Carmen - 7th March 2018

The US State Department has issued a travel warning after receiving information about a security threat in Playa del Carmen, Mexico. While there is no indication that American tourists are being specifically targeted, the agency urges travelers to exercise increased caution due to violent crime, as well as a recent explosion on a tourist ferry. They suggest the following actions:

  • Be aware of your surroundings.
  • Purchase travel insurance that specifically covers you in Mexico and includes medical evacuation insurance.
  • Contact the nearest U.S. Embassy or Consulate if you need assistance.

The Canadian State Department has also issued an alert urging Canadian citizens to excercise a high degree of caution when traveling in Mexico. 

NOTE: Two days later on 9th March the State Department downgraded the alert and also narrowed the area of concern to five neighborhoods bordered by Avenida Benito Juarez, 50 Avenida Sur (Highway 307), and Calle 34 Norte. The neighborhoods are: Centro, Calica, Gonzalo Guerrero, Quintas del Carmen, and the Villas del Carmen neighborhoods of Playa del Carmen.

This area encompasses several popular tourist attractions including; the 3D Museum of Wonders, Riviera Grand Casino, The Beach Aquarium, The Grand Hyatt (along with several other hotels), and Walmart.

The ferries to Cozumel leave from a terminal just one block south of this area.

Coverage for Assault or Attack

If you're hurt in a terrorist attack or criminal assault, there's coverage under most of our policies for:

  • Hospitalization
  • Emergency out-patient treatment
  • Medical transportation to bring you home

Bear in mind that some policies will not cover you if you are traveling to a county your government has warned you not to visit.

Tropical Storm Nate - Yucatan Peninsula, 5th October 2017

Tropical Storm Nate was upgraded from a tropical depression this morning. The storm is currently moving over Nicaragua and Honduras and will make its closest approach to the Yucatan Peninsula Friday night. A hurricane watch and tropical storm warning has been issued for the Yucatan Peninsula, including Cancun and Cozumel. Impacts there will include locally heavy rain, elevated surf, and tropical storm or hurricane-force winds. Travelers in the region should follow the instructions of local authorities. 

How to Survive an Earthquake

Check out our tips on earthquake safety.

How to Survive a Tsunami

What to do when you’re told a tsunami is coming - essential safety tips.

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