Am I covered by travel insurance in case of a hurricane, cyclone or monsoon?

Yes, there’s cover for hurricanes, cyclones, or monsoons!

It goes without saying that you need to have your policy before these wiley whirling dervishes of destruction become a known natural disaster and has a name. So if you’ve done that, we’ll do everything we can to help you.

Does World Nomads travel insurance cover medical expenses as a result of a cyclone or hurricane?

Yes. If you’re unlucky enough to be injured by a cyclone or hurricane, our emergency assistance team can help you get to the nearest medical centre so you can receive the attention you need. They can also move you to another treatment centre if the one you're in isn't adequate for your medical needs. If the emergency assistance team decides you’re too badly hurt to stay on, they can take you home providing it's medically appropriate to do so. You can find out further information here

If my trip is interrupted, what can I claim for?

If you’re travelling on the Explorer Plan, and you’re caught up in a hurricane, cyclone or natural disaster, we can help you get out of the country you’re in to the nearest safe location.

If I come home early, can I get a refund on the rest of my policy?

As the policy is outside of its cooling off period and you’ve travelled on it, there are no partial refunds. You are, however, welcome to make a claim for any expenses you might have incurred.

How do I claim?

Funnily, we get asked this a lot; so here’s something we prepared earlier, a step by step guide on how to claim

How do I get help?

It’s important that you contact your emergency assistance team as soon as you can so that they can help you out. Their details can be found in the following page as well as on your certificate of insurance.


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Our contact details

We’re here to help if you have a question about travel insurance.

  • Monday to Friday 9:00am - 5:00pm (UTC/UTC+1) (For policies purchase on or after 1 November 2018)
  • Monday to Friday 9:00am - 5:00pm (GMT/BST) (For policies purchased before 1 November 2018)

Contact us

Phone

For policies purchase on or after 1 November 2018:


0800 260 5081


+353 21 237 8000

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For policies purchased before 1 November 2018:


0330 660 0738


+44 (0) 330 660 0738