Contact our 24/7 Emergency Assistance team.
Phone: +353 21 237 8005 (Call via an operator reverse charges. Not toll free. Call costs are claimable.)
Phone: +61 28263 0470 (Call via an operator reverse charges. Not toll free. Call costs are claimable.)
Phone (within the UK): 0800 260 5081
Email: [email protected]
So that our 24/7 Emergency Assistance teams can assist you quickly, please be ready with the following:
I was riding my bicycle along a remote stretch of road with my son on the back on a child seat. Somehow my son managed to get his toes through the frame of the bike and his foot caught in the spokes and brought the bike to a sudden stop. His foot and ankle were completely twisted around and facing backwards, his shoe and sock had come off and all the skin had been flayed off his ankle and heel – it looked like there was bone visible. My mobile phone would not work so I went to a nearby house where the 96-year-old owner called the ambulance. When the ambulance came they immobilized the foot and ankle and took us to the hospital. The emergency room could not determine whether it was a fracture in the growth plates or a severe sprain so they splinted it and referred my son to an Orthopedic doctor.