Worldwide 24 hour Emergency Assistance for Europeans

Wherever you are, we’re there to help!

Trusted by:

Trusted by:

Emergency Assistance for travellers from the European Economic Area (EEA)

For policies purchased on or after 1 September 2021:

Emergency Assistance: 24 hours, 7 days a week
Email: worldnomadsassist@axa-assistance.com

Country of residence	Phone
Belgium	+32 (0)2 808 66 32
Denmark	+45 89 87 30 23
Germany	+49 (0)335 5622 3012
Ireland	+353 (0) 90 640 6460
Netherlands	+31 (0)20 8080731

For policies purchased before 1 September 2021:

Contact our 24/7 Emergency Assistance team.

Phone: +353 21 237 8003 or +61 2 8263 0470

(Call via an operator reverse charges. Not toll free. Call costs are claimable.)

Email: assist@worldnomads.com

Not European? Find the right Emergency Assistance team by changing your Country of Residence

Be prepared.

So that our 24/7 Emergency Assistance teams can assist you quickly, please be ready with the following:

Your policy number
A contact number for where you are now
The nature of your problem
Your location
Prescribed medication (if any)

How does my travel insurance policy help me in an emergency?

Learn how your travel insurance policy can assist if you're in an emergency situation by watching this video.

Bitten by a tick in Colombia

I was bitten by a tick in Sierra Nevada region on my trip in Colombia, and infected by borrelia. A doctor examined me and I have received treatment for borreliose with antibiotics and probiotics. However, as the brain fog and dizziness persisted even during continuing treatment, the emergency assistance team organised medical repatriation as it is not safe for me to travel with these symptoms.

Claim Paid: USD $1,134.17
A.B. Norwegian Nomad in Colombia.

nib Travel Services Europe Limited (trading as nib Travel Services and World Nomads), City Quarter, Lapps Quay, Cork, Ireland, arrange, manage and administer this policy under a binding authority to act on behalf of the insurer, Inter Partner Assistance S.A.: an insurance company approved by the National Bank of Belgium under number 0487, incorporated under Belgian law, having its registered office at 7 Boulevard du Régent, 1000 Brussels, registered with the Crossroads Bank for Enterprises under number 0415.591.055; Directors: Jozef van In, Marc Audrin and Pierre-Alexis Bourdon. Chairman of the Board of Directors: Patrick Cohen. nib Travel Services Europe Limited, trading as nib Travel Services and World Nomads, is regulated by the Central Bank of Ireland.