Worldwide 24 hour Emergency Medical Assistance for Europeans

Wherever you are, we’re there to help!

As featured in:

As featured in:

Emergency Assistance for travellers from the European Economic Area (EEA)

For policies purchased on or after 27 June 2024:

Emergency Medical Assistance: 24 hours, 7 days a week

Email: worldnomads.assist@collinsoninsurance.com

Country of residence	Phone
Belgium	+44 (0) 144 444 2015
Denmark	+44 (0) 144 444 2017
Germany	+44 (0) 144 444 2018
Netherlands	+44 (0) 144 444 2019

For policies purchased before 27 June 2024:

Contact our 24/7 Emergency Assistance team.

Emergency Medical Assistance: 24 hours, 7 days a week

Email: worldnomadsassist@axa-assistance.com  

Country of residence	Phone
Belgium	+32 (0)2 808 66 32
Denmark	+45 89 87 30 23
Germany	+49 (0)335 5622 3012
Netherlands	+31 (0)20 8080731

Email: worldnomadsassist@axa-assistance.com 

Not European? Find the right Emergency Assistance team by changing your Country of Residence

Be prepared.

So that our 24/7 Emergency Medical Assistance teams can assist you quickly, please be ready with the following:

Your policy number
A contact number for where you are now
The nature of your problem
Your location
Prescribed medication (if any)

How does my travel insurance policy help me in an emergency?

Learn how your travel insurance policy can assist if you're in an emergency situation by watching this video.

Bitten by a tick in Colombia

I was bitten by a tick in Sierra Nevada region on my trip in Colombia, and infected by borrelia. A doctor examined me and I have received treatment for borreliose with antibiotics and probiotics. However, as the brain fog and dizziness persisted even during continuing treatment, the emergency assistance team organised medical repatriation as it is not safe for me to travel with these symptoms.

Claim Paid: USD $1,134.17
A.B. Norwegian Nomad in Colombia.

nib Travel Services Europe Limited (trading as nib Travel Services and World Nomads), City Quarter, Lapps Quay, Cork, T12 Y3ET, Ireland, acts under an agency agreement on behalf of the insurer, Collinson Insurance Europe Limited (CIEL). CIEL is authorised and regulated by the Malta Financial Services authority to carry on insurance business under the Insurance Business Act, CAP 403 of the Laws of Malta (Registration number C89977). nib Travel Services Europe Limited, trading as nib Travel Services and World Nomads, is regulated by the Central Bank of Ireland. World Nomads are tied to Collinson Insurance Europe Limited (CIEL) to provide the products which are manufactured by CIEL and distributed by World Nomads.