Worldwide 24 hour Emergency Assistance

Australian and New Zealand Residents

(Your World Nomads policy is backed by Lloyds)

If it's an emergency, call our Emergency Assistance Team 24/7 based in Sydney , Australia

Phone: +61 2 8263 0470; or

Phone: +61 2 8292 1470 (reverse charges* via an operator from anywhere in the world)

Email:[email protected]

Brazilian Residents

For policies purchasedafter 10 August 2016, 3:00am UTC, your World Nomads policy is provided through Zurich Insurance Group

Call the assistance team at Zurich. They're available 24 hours a day, 7 days a week:

Phone: 0800-014-3029 (toll-free from Brazil); or

Phone: +55 (11) 2101-2948 (collect from anywhere else in the world)

Email:[email protected]

For policies purchased before 10 August 2016, 3:00am UTC, your World Nomads policy is provided by Bupa Global

Call the Bupa Global Assistance team in Denmark. They're available 24 hours a day, 7 days a week:

Phone:+45 70 23 24 61 (calls are not toll free. You can claim your itemised call costs)

Text message: +45 42 41 30 00 (include your policy number in the text message. No phone calls.)

Email: [email protected]

Canadian Residents

(Your World Nomads policy is backed by AIG)

Call the assistance team at Travel Guard. They're available 24 hours a day, 7 days a week:

Phone: +1 866 878 0192 (toll-free from Canada and the Continental U.S.); or

Phone: +1 416 646 3723 (collect from anywhere else in the world)

Email:[email protected]

UK and Irish Residents

(Your World Nomads policy is backed by Millstream)

Call the assistance team at Specialty Assist. They're available 24 hours/7 days.

Phone: +44 20 7183 3751 (Call via an operator reverse charges*. Not toll free.)

Phone: 020 7183 3751 (from the UK)

Email:[email protected]

U.S Residents

(Your World Nomads policy is backed by Nationwide)

Call One Call Worldwide Travel Assistance Services available 24 hours, 7 days a week , 365 days a year.

Telephone: +1-855-878-9588 (toll free within the US and Canada)

Telephone: +1-603-328-1329 (toll free outside the US and Canada)

Telephone: +1-603-328-1384 (Collect*)

Email: [email protected]

Residents of all other countries

(Your World Nomads policy is provided through Bupa Global Travel)

Call the Bupa Global Assistance team in Denmark. They're available 24 hours a day, 7 days a week:

Phone:+45 70 23 24 61 (calls are not toll free. You can claim your itemised call costs)

Text message: +45 42 41 30 00 (include your policy number in the text message. No phone calls.)

Email:[email protected]