Absolutely! We understand that you might be away for extended periods of time, so our online claims system allows you to submit claims via your World Nomads membership while you are still travelling.
Simply log in to your membership page to start the process and follow the prompts to submit your claim. If you bought your policy as a guest you’ll need to merge it into your membership.
Please contact customer service to get this underway. If you don’t have a membership you can create one here.
Also read the article 'How to make a claim'.
For help in an emergency, contact the Emergency Assistance Service. They are available 24 hours a day, 7 days a week.
For policies purchased on or after 1 September 2021:
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For policies purchased on or after 1 November 2018:
For policies purchased on or after 1 September 2021:
worldnomadsassist@axa-assistance.com
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For policies purchased on or after 1 November 2018:
For policies purchased on or after 1 September 2021:
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For policies purchased on or after 1 November 2018:
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For policies purchased before 1 November 2018: