How to contact the World Nomads claims team

It's easy to contact our claims team after you've submitted your claim online.

As we've recently changed our insurer, please select the date you bought your policy:


Policies purchased on or after 1 September 2021

Claims Services
Monday - Friday 9:00am - 5:00pm (BST/UTC)
Phone: +44 (0) 20 3093 1750
Website: https://www.worldnomads.com/Member/
 

For policies purchased before 1 September 2021:

If you have a question about your claim, please contact the Claims Service team during Cork, Ireland business hours (Mon – Fri 09.00 to 17.00 GMT):

Phone: 0800 260 5081 (free call in the United Kingdom)
Phone: +353 21 237 8000 or +353 21 237 8002 (from overseas)
Email: [email protected]

PO Box 912
South Cork DSU
Cork, Ireland


 

 


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Contact our Emergency Assistance Team

For help in an emergency, contact the Emergency Assistance Service. They are available 24 hours a day, 7 days a week.

Contact us

Phone

For policies purchased on or after 1 September 2021:


+44 (0) 2030931750

_________________


For policies purchased on or after 1 November 2018:


+353 21 237 8005


+61 2 8263 0470

Email

For policies purchased on or after 1 September 2021:

[email protected]

For policies purchased on or after 1 November 2018:


[email protected]

Contact our Claims Team

We’re here to help if you have a question about your claim.

Contact us

Phone

For policies purchased on or after 1 September 2021:


+44 (0) 2030931750

_________________


For policies purchased on or after 1 November 2018:


0800 260 5081


+353 21 237 8000

_________________


For policies purchased before 1 November 2018:


0330 660 0549


+44 (0)330 660 0549

Email

For policies purchased on or after 1 September 2021:

https://worldnomads.claims.axa.travel/

_________________

For policies purchased on or after 1 November 2018:

[email protected]

_________________

For policies purchased before 1 November 2018:

[email protected]