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Mexico Travel Insurance

31 states. Countless adventures. Make sure you’re covered for medical emergencies, baggage and personal belongings, and more.

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From the lush jungles and ancient ruins of Palenque to the UNESCO World Heritage listed, Guanajuato City, famous for its cobbled streets and colonial architecture, Mexico has every type of activity for British travellers whether you want to wind down or get your adrenaline pumping.

Despite its incredible natural wonders, Mexico can also be a dangerous place, especially if you don’t know the language or end up in the wrong part of town. However British travellers shouldn’t be deterred from experiencing one of the world’s most interesting and friendly cultures.

Here are some tips on how to stay safe and how to make the most out of your travel insurance cover.

Baggage theft in Mexico

If your airline loses your luggage or you’re exploring the bars and cafes around Costa Maya and your wallet goes missing, you’ll need to get in touch with the police as soon as possible. Theft is one of our most common travel insurance claims by travellers in Mexico, which is why World Nomads travel insurance plans offer some protection for theft or lost luggage checked into a common carrier.

Whatever happens, you'll need to get a written report of the incident. If there has been a theft, you must report this to the police. For theft or other incidents including loss of items, you must also report this to another authority, such as your tour operator, Bus Company, airline or hotel. This will need to be done as soon as reasonably possible in order to support your claim.

We understand this can be a challenge when you’re in a country where you don't speak the language. Thankfully, our 24/7 Emergency Assistance team can help you negotiate the local administration.

If something goes wrong, such as a robbery, accident or illness, we provide travel insurance that can help with:

  • Emergency overseas medical assistance.
  • Emergency medical evacuation or repatriation when necessary.
  • Luggage and personal effects cover.
  • 24-hour Emergency Assistance.
  • Cover for some Coronavirus-related events.

If you need more tips on travelling abroad during COVID-19 restrictions our COVID-19 travel insurance tips may provide some answers.

Can I travel to Mexico?

Remember to always research any country you’re planning to visit as there may be UK government imposed travel restrictions in place. If you decide to travel to a country that the Foreign, Commonwealth & Development Office (FCDO) has advised against all travel or against all but essential travel then your World Nomads policy will be cancelled.

For the most up-to-date info on travelling to Mexico and other countries, visit the FCDO website, which includes coronavirus travel guidance, security and local laws, and passport and visa information.

Traveller's tip: Carry your electronics, passport, and valuables with you at all times or lock them up securely when you can’t take them with you. Don’t leave them in the car or in your luggage. Use common sense, be aware of your surroundings, and take precautions while exploring to help ensure that your Mexican trip will be safe and fun.

Travel insurance for medical emergencies in Mexico

Many of us have been guilty of over indulging when it comes to Mexico’s amazing food and drinks or have come down with a bad case of Gastro. The danger with food poisoning or drinking contaminated water is that vomiting and diarrhoea can result in serious dehydration which can be deadly so don’t rely on your own instincts or the Internet to get medical advice.

These kinds of emergencies can take down even the most experienced British traveller. That’s why the services of our 24/7 Emergency Assistance team are essential. Our team can give you advice on what to do, help locate suitable medical facilities (particularly in remote areas where access to medical care can be tricky), and monitor your medical treatment if needed to make sure you are getting proper care.

If you're involved in an accident, for example, while visiting the Mayan ruins that requires emergency medical treatment during your trip, your policy may cover emergency medical expenses for:

  • Overseas emergency medical and surgical treatment and hospital charges (admission as an in-patient).
  • Out-patient treatment (no hospital admission).
  • Emergency dental treatment to relieve immediate pain.
  • Outpatient physiotherapy when prescribed by a medical practitioner.
  • Specialist counselling services if you suffer psychological trauma.
  • Emergency medical transport and repatriation home if medically necessary and authorised by our emergency medical assistance team.

We’ll only pay for reasonable and necessary treatment and hospital accommodation you receive overseas and with our approval, for up to a maximum of 12 months from the date the sudden illness first manifested or the injury happened.

Traveller's tip: stick to bottled, boiled or purified water, or use purification tablets, and follow your doctor’s advice for any other health recommendations.

Is there travel insurance for scuba diving?

We’ve designed our plans to give you the freedom to learn and hone your diving skills by offering coverage for scuba diving accidents, illness or injuries underwater. Though both our Standard and Explorer plans include benefits for scuba diving, each plan has a different level of coverage and may exclude certain types of diving or dives of a certain depth. 

For more information on scuba diving and what you are covered for, our Scuba diving article may help answer your questions.

An upgrade for certain activities and sports may be required and terms and conditions apply for each activity. Check your Policy Wording for details or contact us if you have questions.

This is only a summary of cover and does not include the full terms, conditions, limits and exclusions of the policy. You should read your Policy Wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover please contact us for help.

Traveller's tip: to buy the correct level of insurance cover, consider the activities you'll be doing on your trip. For example, if you're going scuba diving at least once during your trip, you would consider the type of scuba diving you'll be doing, including the maximum depth, and whether you’ll need to be licensed as this may impact how you are covered by your travel insurance policy.

Stolen Belongings

While on a bus from Belize City to Chetumal, Mexico, I put my large backpack into the storage area on the bus. After I transferred to a bus heading to Tulum, I discovered that my laptop was no longer in my backpack.
U.S. Nomad

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Protect your trip from unexpected cancellation.

  • Explorer Plan: £5,000
  • Standard Plan: £3,000
Trip Protection
  • Are you or your family sick or injured?
  • Natural disaster or terrorist attack where your'e going?
  • Called to active service?

We’ve got your back.

Emergency Abroad Medical Expenses

Take the pain out of medical costs while traveling abroad.

  • Explorer Plan: £10 million
  • Standard Plan: £5 million
Emergency Medical Insurance
  • Need medication?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transport

Expenses included in Emergency Medical limits.

Evacuation and Repatriation
  • Hurt abroad?
  • Need to get to a hospital urgently?
  • Default text

Help starts here.

Protect your gear

Cover your lost, stolen or damaged gear and tech.

  • Explorer Plan: £2,000
  • Standard Plan: £1,000
Protect your gear
  • Video camera gone?
  • Laptop lost?
  • Sports gear stolen?

Help starts here.

  • Emergency Medical Expenses
  • Baggage & Personal Belongings
  • Cancellation
  • Trip Curtailment
  • Personal Accident
  • Loss of Passport or travel documents
  • Personal Liability
  • Legal Expenses (Personal Liability)
This is a general summary for United Kingdom residents only. Restrictions, exclusions and limitations will apply. Benefit limits may vary depending on the plan chosen. Check the plan documents for full details.
Pre-existing medical conditions

World Nomads policies cannot cover claims due to Pre-Existing Medical Conditions (PEMC), regardless of whether the condition is serious or not (this includes if you're on separate or joint policies). You can still purchase a World Nomads policy, but the PEMC exclusion is not removable. 

For travel insurance providers that offer cover on PEMC, visit the Money and Pensions Service (MaPS) Money Helper website, or call 0800 138 7777. BIBA's (The British Insurance Brokers' Association) Find Insurance Service offers information on serious PEMCs and travel insurance providers that may cover these conditions. You can also contact them on 0370 950 1790.

24/7 emergency assistance

If you need medical assistance or emergency medical evacuation our team is available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Wherever you are, we’re here 24/7 to help you in any emergency.

Are you in need of emergency assistance right now?

For policies purchased on or after 1 September 2021:
+44 (0) 2030931750 (Call via an operator reverse charges. Not toll free.)

For policies purchased before 1 September 2021:
Phone: +353 21 237 8005 (Call via an operator reverse charges. Not toll free.)
Phone: +61 2 8263 0470 (Call via an operator reverse charges. Not toll free.)

Contact the team

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.