Can the Emergency Assistance Team Speak My Language?

Our emergency assistance team Generali Global Assistance has a local presence in 200 countries and territories worldwide and 35 24/7 assistance centers, staffed with multilingual assistance staff, Generali Global Assistance is here to help you obtain the care and attention you need in case of an emergency while traveling. In the event of a life-threatening emergency, call the local emergency authorities first to receive immediate assistance, and then contact Generali Global Assistance.

Our customer services team and the claims team communicate in English – you can find their contact details here.

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Our contact details

We’re here to help if you have a question about travel insurance. We’re available:

  • 24 hours a day, 7 days a week

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Within the USA & Canada toll free:

From anywhere in the world, direct / collect: