Your claim will be managed by the Trip Mate Claims Service Team located in Missouri, USA for your insurer and WorldNomads.
The claims team at Trip Mate may require either original copies of your supporting documentation or they may ask that you scan, attach and email any documentation that will support your claim. It all depends on what type of claim you are submitting so talk to your case manager who will let you know what options are available to you.
If you have a question about your claim, please contact the claims team 24 hours a day, 7 days a week:
Phone Toll-Free (within the US and CAN):+1-844-207-1930; or
Direct (collect):+1-816-905-3963
Email:[email protected]
World Nomads Claims
Trip Mate Claims Service Team
9225 Ward Parkway
Suite 200
Kansas City, MO
64114, USA
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Policies purchased on or after 1 January 2020:
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Policies purchased on or after 1 January 2020:
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Contact our Claims Team
We’re here to help if you have a question about your claim. We’re available
Contact us
Within the USA & Canada toll free:
1-844-207-1930
From anywhere in the world, direct / collect:
+1-816-905-3963