Your claim will be managed by the Trip Mate Claims Service Team located in Missouri, USA for your insurer and WorldNomads.

The claims team at Trip Mate may require either original copies of your supporting documentation or they may ask that you scan, attach and email any documentation that will support your claim. It all depends on what type of claim you are submitting so talk to your case manager who will let you know what options are available to you.

If you have a question about your claim, please contact the claims team 24 hours a day, 7 days a week:

Phone Toll-Free (within the US and CAN):+1-844-207-1930; or

Direct (collect):+1-816-905-3963

Email:[email protected]


World Nomads Claims
Trip Mate Claims Service Team
9225 Ward Parkway
Suite 200
Kansas City, MO
64114, USA

 


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Contact our Emergency Assistance Team

For help in an emergency, contact the Emergency Assistance team, available 24 hours, 7 days a week.

Contact us

Phone

Policies purchased on or after 1 January 2020:



+1 954-334-8143


+1 877-289-0968

_________________


Policies purchased before 1 January 2020:



+1-603-328-1329


+1-855-878-9588

Email

Policies purchased on or after 1 January 2020:

[email protected]

_________________

Policies purchased before 1 January 2020:

[email protected]

Contact our Claims Team

We’re here to help if you have a question about your claim. We’re available

Contact us

Phone

Within the USA & Canada toll free:
1-844-207-1930

From anywhere in the world, direct / collect:
+1-816-905-3963