We understand that you might be away for extended periods of time, so our online claims system allows you to submit claims and liaise with our claims representatives while you are still traveling.
Simply log on the e-claims portal to start the process and follow the prompts to submit your claim.
Be sure to read the article ' How to make a claim' which will walk you through the process.
For help in an emergency, contact the Emergency Assistance team, available 24 hours, 7 days a week.
We’re here to help if you have a question about your claim. We’re available
Within the USA & Canada toll free:
1-844-207-1930
From anywhere in the world, direct / collect:
+1-816-905-3963