How to contact the World Nomads claims team

Your claim will be managed by our claims administrator, Trip Mate. If you have a question about your claim, please contact us:


Email: [email protected]
World Nomads Claims
Trip Mate Claims Service Team
9225 Ward Parkway, Suite 200
Kansas City, MO 64114

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For help in an emergency, contact the Emergency Assistance team, available 24 hours, 7 days a week.

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Policies purchased on or after 1 January 2020:

+1 954-334-8143

+1 877-289-0968

Contact our Claims Team

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Within the USA & Canada toll free:

From anywhere in the world, direct / collect: