How to contact the World Nomads claims team

Your claim will be managed by the Trip Mate Claims Service Team for your insurer and World Nomads. If you have a question about your claim, please contact the claims team 24 hours a day, 7 days a week:

Phone Toll-Free (within the US and CAN):+1-844-207-1930
or Direct (collect): +1-816-905-3963

Email: [email protected]
 
World Nomads Claims
Trip Mate Claims Service Team
9225 Ward Parkway
Suite 200
Kansas City, MO
64114, USA

World Nomads only partners with high quality insurers who have a proven track record in managing claims efficiently. In the unlikely event that you’re dissatisfied with their service please contact us phone +61 2 8263 0400 or email [email protected] and we'll investigate further.


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Contact our Emergency Assistance Team

For help in an emergency, contact the Emergency Assistance team, available 24 hours, 7 days a week.

Contact us

Phone

Policies purchased on or after 1 January 2020:



+1 954-334-8143


+1 877-289-0968

_________________


Policies purchased before 1 January 2020:



+1-603-328-1329


+1-855-878-9588

Email

Policies purchased on or after 1 January 2020:

[email protected]

_________________

Policies purchased before 1 January 2020:

[email protected]

Contact our Claims Team

We’re here to help if you have a question about your claim. We’re available

Contact us

Phone

Within the USA & Canada toll free:
1-844-207-1930

From anywhere in the world, direct / collect:
+1-816-905-3963