Your claim will be managed by the Trip Mate Claims Service Team for your insurer and World Nomads. If you have a question about your claim, please contact the claims team 24 hours a day, 7 days a week:
Phone Toll-Free (within the US and CAN):+1-844-207-1930
or Direct (collect): +1-816-905-3963
Email: [email protected]
World Nomads Claims
Trip Mate Claims Service Team
9225 Ward Parkway
Suite 200
Kansas City, MO
64114, USA
World Nomads only partners with high quality insurers who have a proven track record in managing claims efficiently. In the unlikely event that you’re dissatisfied with their service please contact us phone +61 2 8263 0400 or email [email protected] and we'll investigate further.
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Policies purchased on or after 1 January 2020:
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Within the USA & Canada toll free:
1-844-207-1930
From anywhere in the world, direct / collect:
+1-816-905-3963