I don't have receipts for my personal items. Can I still make a travel insurance claim?

Yes!

Please be aware though that you will still be asked to provide proof of ownership for the stolen or damaged items. We understand that you might not be able to produce such receipts for each and every item, but you still have to 'tip the balance' and should be able to provide evidence of ownership where you could be reasonably expected to have such evidence.

Proof of ownership can include photographic evidence in conjunction with warranty cards, manuals, receipts, bank or credit card statements. In the end, common sense prevails and you should ask yourself, "Does this conclusively prove that I owned this item?".

Contact us if you have any queries relating to your claim and what you need to send in to support your claim.


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Contact our Emergency Assistance Team

For help in an emergency, contact the Emergency Assistance team, available 24 hours, 7 days a week.

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Phone

Policies purchased on or after 1 January 2020:



+1 954-334-8143


+1 877-289-0968

_________________


Policies purchased before 1 January 2020:



+1-603-328-1329


+1-855-878-9588

Email

Policies purchased on or after 1 January 2020:

[email protected]

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Policies purchased before 1 January 2020:

[email protected]

Contact our Claims Team

We’re here to help if you have a question about your claim. We’re available

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Phone

Within the USA & Canada toll free:
1-844-207-1930

From anywhere in the world, direct / collect:
+1-816-905-3963