I don't have receipts for my personal items. Can I still make a travel insurance claim?


Please be aware though that you will still be asked to provide proof of ownership for the stolen or damaged items. We understand that you might not be able to produce such receipts for each and every item, but you still have to provide evidence of ownership when reasonably possible.In a pinch, you can give details like the make and model of your personal item or the information for an item similar to the one you’re claiming. If while reviewing the claim we need more information we’ll request it from you at that time.

Proof of ownership can include screenshots or photos in conjunction with warranty cards, manuals, receipts, bank or credit card statements. In the end, common sense prevails and you should ask yourself, 'Does this conclusively prove that I owned this item?'.

Contact us if you have any questions relating to your claim and what documents you may need to submit.

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