Travel Insurance scenario: I need a hospital or doctor

If you get injured in an accident, need to get to a hospital or see a doctor for a sudden and serious illness, then call the Emergency Assistance Team.

The Emergency Assistance Team can direct you to the nearest, most suitable medical facility and if required, sort out your admission to the hospital, arrange emergency transport and talk directly with your treating doctor about your condition. 

In an emergency, you may not be able to contact us immediately. But you – or someone else on your behalf  should make an effort to do so as soon as possible, especially if you're already been taken to the hospital or have received medical treatment. If you've paid the bills already, you can make a claim online through your membership page.

Remember, travel insurance is made for emergency medical and dental treatment for unexpected and serious illnesses or injuries, not general check-ups. Please check your policy wording carefully for full details on what's covered and not covered. Your plan documents should have been sent to you in an email when you made the purchase. They are also stored in your World Nomads membership


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Contact our Emergency Assistance Team

For help in an emergency, contact the Emergency Assistance team, available 24 hours, 7 days a week.

Contact us

Phone

Policies purchased on or after 1 January 2020:



+1 954-334-8143


+1 877-289-0968

_________________


Policies purchased before 1 January 2020:



+1-603-328-1329


+1-855-878-9588

Email

Policies purchased on or after 1 January 2020:

[email protected]

_________________

Policies purchased before 1 January 2020:

[email protected]

Contact our Claims Team

We’re here to help if you have a question about your claim. We’re available

Contact us

Phone

Within the USA & Canada toll free:
1-844-207-1930

From anywhere in the world, direct / collect:
+1-816-905-3963