Your checked-in baggage and belongings have arrived but not in quite the same state as you handed them over. If your bags or belongings have been damaged in transit, there’s cover to claim the cost of repair - or replacement if the damage can’t be repaired (with some exceptions – see ‘What’s not covered’).
This depends on what plan you buy (Standard or Explorer) and how many travellers are listed on your policy.
| Plan | 1 Traveller | 2+ Travellers |
|---|---|---|
| Standard | up to $350 per item, total claim $2,000 | up to $350 per item, total claim $4,000 |
| Explorer | up to $700 per item, total claim $10,000 | up to $700 per item, total claim $20,000 |
Watch the video to learn how our travel policy can provide cover for all of your tech gear during your travels.
Travel insurance is not designed to cover everything, so take the time to read the terms, conditions limits and exclusions in the policy wording, particularly Section 4 – Your Belongings and the General Exclusions, so there are no surprises if you do need to use it.
The main things not covered are:
1. Denting, scratching, mechanical or electrical breakdown or malfunction
2. Damage to any of the following if left in checked-in baggage/held for transport by the carrier:
We’re here to help if you have a question about travel insurance. We’re available:
Before your trip, check to see if there are current travel alerts for your destination – you can also view the latest government advice.
Gaza−Israel conflict: For travellers in, or planning on travelling to, Israel or the Palestinian Territories, please see our travel alert with more information.