The World Nomads claim team understands that not all claims can be made online, so if you find yourself in this situation, please follow the following instructions:
To settle your claim, World Nomads is going to need certain documents and evidence from your travels.
If you have internet up and running then email us claimsAUS@worldnomads.com for a form or alternatively you can download a claims form if your internet connection is unreliable.
In order for us to process your claim quickly it's important that you complete all the relevant sections of this form with as much detail as you can.
Please check through your form thoroughly and then send your completed claim form together with original supporting documents and keep a copy for your records.
Alternatively, mail your documents to:
nib Travel Services
World Nomads Claims
PO Box A975
Sydney NSW 1235
Australia
As always, if you’re unsure of something please contact us and take the time to read your policy to understand the terms, condition, limitations and exclusions.
For help in an emergency, contact our Emergency Assistance Team. They are available 24 hours a day, 7 days a week.
From anywhere in the world:
+61 2 8263 0470
From anywhere in the world:
+61 2 8292 1470
Within Australia:
1300 787 375
SMS:
+61 4 1720 4602
We’re here to help if you have a question about your claim. We’re available: