We understand that this is a terrible and difficult time, but we’re here to help and can guide you through the process. Contact the 24/7 Emergency Assistance team. We’ll put you in touch with the necessary authorities and help you make any other arrangements related to the death.
You’ll need copies of the following to submit with your claim, if applicable to your case:
In some cases, we may need to obtain past medical history records from the deceased person’s regular doctor. Our claims department will let you know if that’s necessary.
Gather your receipts, including your itineraries and booking and cancellation confirmations for any travel arrangements that you’ve made. You’ll need to submit these documents as proof for your claim. We reserve the right to reduce or reject your claim if you don’t hand in the proper paperwork.
Read over your insurance policy to see what’s covered and to check if any terms, conditions or exclusions apply. If you have questions about what's covered and not covered, just ask us
Itching to travel again?
Explore the world with World Nomads travel insurance. Our plans provide coverage for certain claims arising from Coronavirus (COVID-19). Conditions and exclusions apply. For more information, visit Travel Insurance & COVID-19 and our Travel Insurance & Coronavirus (COVID-19) FAQs.
This benefit helps you recover non-refundable, pre-paid trip costs when you have to cancel your trip for a covered reason such as if you receive a confirmed and documented diagnosis of COVID-19, as certified by a physician, before your departure. Please refer to the Trip Cancellation section of your policy for more information.
If you unexpectedly get sick with COVID-19 or another illness when travelling, you may be eligible for emergency medical benefits, including diagnostic tests prescribed by a physician. Please refer to the Emergency Medical section of your policy for more information.
If a physician recommends that you be transported to a hospital in your home province for emergency medical treatment, you could be covered for medical air evacuation. Please refer to the Emergency Evacuation section of your policy for more information.
During your travels, you might have to return home early because of sudden or unforeseen circumstances. With trip interruption coverage, you may be eligible for reimbursement for a one-way, economy-class ticket home and any pre-paid, unused portions of your trip if you need to change your plans for a covered reason. There is no coverage for circumstances related to COVID-19 unless those circumstances relate to a new, confirmed and documented diagnosis that the insured has contracted Coronavirus while travelling. Please refer to the Trip Interruption section of your policy for more information.
Whether you’re stranded in a foreign country or need to reschedule a flight, our Emergency Assistance team is available 24/7 in whatever part of the world you’re travelling.
Protect your hard earned vacation from unexpected cancellation.
We’ve got your back.
Take the pain out of medical or dental costs.
We’ve got your back.
We’ll get you to hospital or home quickly.
Help starts here.
Covers the theft, damage or delay of your bags, tech and sports gear.
Help starts here.
Whether you need medical or dental assistance or advice, emergency evacuation or travel assistance, our team are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Telephone +1 866 878 0192 (toll-free from Canada and the Continental U.S.) or +1 416 646 3723 (collect from anywhere else in the world)Contact the team
Wherever you are, we’re here 24/7 to help you in any emergency.
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
Coronavirus (COVID-19) and travel - what you need to know
COVID-19 is a foreseen or known event. If you are purchasing a new policy, certain coverages will not apply. Please read the details here.About Coronavirus