How travel insurance could help if your passport is stolen while traveling.
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Having your passport stolen can cause significant interruptions to your trip. While you can easily replace a stolen pair of shoes or a t-shirt, it is much more complicated to replace a passport.
Some of our travel insurance policies can come in handy with your emergency passport expenses, and others can help with related expenses such as rearranging your trip while you wait for your replacement or cancellation if your trip can't go ahead.
| Your country of residence | Pre-trip Cancellation | Emergency Passport while traveling | Extra costs while you're delayed | 24 hour emergency assistance |
|---|---|---|---|---|
| Australia | ||||
| Brazil | ||||
| Canada | ||||
| Ireland | ||||
| New Zealand | ||||
| United Kingdom | ||||
| USA | ||||
| All other countries |
Important: Depending on the policy you buy and your Country of Residence, there are terms and conditions, limitations, and exclusions that will apply. Your policy wording will always have the full details of what you’re covered for. If you have questions about what's covered and not covered, just ask us.
Here are the steps to follow if your passport is stolen while traveling:
If your passport is stolen, you must, as soon as possible, notify your government’s nearest passport office or report the loss to the nearest diplomatic or consular mission. You must provide us with copies of all documentation provided by the government agency.
Report the passport theft or loss to the police as well as to the common carrier, service provider or other local authority (e.g. tour operator/accommodation/travel provider manager or security personnel) as soon as reasonably possible after discovery. If you do not comply with this condition, it may impact your ability to make a claim under this policy.
Provide a copy of the full, written police report of what has happened with your claim. If in exceptional circumstances you cannot notify the local police or other appropriate authority (i.e. due to imminent departure), you must notify the 24/7 Emergency Assistance Team or us as soon as reasonably possible.
The above features and benefits are a summary of cover only. Take the time to read the terms, conditions, limitations and exclusions in the policy wording for full details so that there are no surprises if you need to use it. If you’re not sure if something is covered, get in touch.
With World Nomads you can buy travel insurance before you go or when you're already traveling any time anywhere 24-hours a day. Get an instant quote today.
It’s essential that you get in contact with the 24/7 Emergency Assistance team as soon as possible so that our teams can help you navigate local laws and advise you on how to get your replacement passport.
So that our 24/7 Emergency Assistance teams can assist you quickly, please be ready with the following:
My handbag was stolen when I was having dinner with friends. In my bag was my passport, and as I had to apply for an emergency passport, and then another visa, in order to leave China. I had to cancel the flight I had booked.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
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Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about lost or stolen passports. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
Get the travel insurance you need for your Schengen visa
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The Schengen Agreement allows residents of certain European countries to travel freely around the Schengen Area as though it's a single country. For travelers from other countries, you need to get a valid Schengen visa to do the same. Before you can get your visa, you'll need valid and adequate travel insurance.
The minimum coverage a travel insurance policy must have for the Schengen visa is €30,000. This is to cover any expenses that might arise if you suddenly and unexpectedly require, such as:
All World Nomads travel insurance policies offer cover for these benefits, although the limits vary and may not meet the visa requirement, depending on your Country of Residence. When you go to get a quote, it’s a good idea to match up the coverage limits with your visa requirements.
Make sure that your travel insurance is valid for the entire period of your stay (or transit) in the Schengen area. Our travel insurance policies are easily bought online, so you can buy what you need when you need it. Visa limits may change.
Coverage depends on your Country of Residence and varies between plans.
A key requirement for getting a Schengen Visa is to have travel insurance covering you in all states in the Schengen Area. The easiest way to do this is to consider travel insurance. You can easily get a quote with World Nomads which offers two plans, Standard vs Explorer.
Not all travelers require a Schengen Visa to travel to the Schengen Area, as some countries including the USA, Mexico, Brazil, Australia, and Canada have visa-free arrangements with the Schengen Zone. However, it’s still recommended you buy travel insurance should something go wrong on your trip, such as, your bags go missing or you have valuables stolen, you suffer an injury, your trip is canceled or delayed, or you may need cover for more than 150 activities, sports, and experiences.
If you are planning to travel to more than one Schengen country or want to be flexible with your itinerary, it is also a great way to ensure you are covered in the majority of countries in Europe.
As Coronavirus (COVID-19) continues to cause disruptions to international travel plans, even if you do have a Schengen visa, you may not be able to enter certain countries in the EU if travel restrictions or a travel ban is imposed due to a COVID-19 outbreak.
Many EU member states may also require international travelers to undergo a polymerase chain reaction (PCR) test and test negative, and to quarantine on arrival. It is always a safe bet to check government websites for any last-minute travel bans or warnings and the World Health Organization (WHO) website for any COVID-19-related updates.
As always, you should spend some time researching the countries you are intending to travel to, as there may be a ‘Do Not Travel’ warning put in place at a moment’s notice or quarantine and vaccination requirements could be imposed.
We have compiled some of our most read articles that cover many questions and have the latest information regarding Schengen visa requirements and other visa information. See below:
The above features and benefits are a summary of cover only. Take the time to read the terms, conditions, limitations, and exclusions in the policy wording for full details so that there are no surprises if you need to use it. If you’re not sure if something is covered, get in touch.
With World Nomads you can buy travel insurance before you go or when you're already traveling any time anywhere 24-hours a day. Get an instant quote today.
Depending on the Schengen country where you are applying for the visa, they may ask you for a letter from the insurer. If this is the case, feel free to contact us and we’ll provide this to you. There will be a couple of days turnaround time, so take this into consideration when you're planning your trip.
We're not able to sign any third party documentation to confirm coverage.
The letter we provide will state that you have a current and valid travel insurance policy and outline your:
My mother in law did not qualify for the Schengen Visa to Europe. We have to claim for cancellation.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about buying travel insurance and Schengen Visa. You can also find the answers to other questions in our Help Center or you can ask our customer service team.
Find out why travel insurance isn't health insurance and learn the difference.
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Travel insurance is there to help you when you've been involved in an accident or you've fallen ill and need medical care. Our travel insurance policies can help patch you up and get you back on the road.
Just keep in mind that our policies are travel insurance policies and not health insurance policies or private medical insurance (PMI) policies, and they don’t cover pre-existing medical conditions.
Make sure you read through your policy wording carefully to see exactly what’s covered and how we might be able to help if you find yourself in a health emergency overseas.
Nope, it's a travel insurance policy. There’s a key difference: travel insurance can include cover for health issues and medical emergencies while you’re traveling overseas, while health insurance is designed to support healthy living at home (and while we do encourage healthy living, we don’t offer health insurance, sorry).
Our travel insurance policies are there for overseas medical emergencies and are not designed to cover ongoing illness or treatment overseas, or any treatment when you get home.
If you’re injured in an accident or suddenly become ill while traveling, you may be covered for overseas emergency medical treatment, including:
We also have 24-hour, multi-lingual assistance teams who can guide you to the nearest hospital, arrange medical transport, set up direct payments to the medical facility, and keep you in contact with your family back home. Coverage may depend on your past medical history, what's happened to you and any other conditions, limits or exclusions of cover as described in your policy.
Some, but not all, of our policies offer cover for medical expenses and repatriation if you get ill with Coronavirus (COVID-19) while overseas when it is not a pre-existing medical condition. If you are diagnosed with COVID-19 while overseas your benefits may include:
To find out what cover applies to you, read our What’s Covered for Coronavirus, which has all of the details, including benefit limits, conditions and exclusions.
It’s important to note coverage depends on your Country of Residence and varies between plans.
Travel insurance isn’t designed to cover everything. Common claims for overseas medical expenses we see where there's no cover include:
This is not a full list of what's covered and what's not covered. There are limits and conditions and exclusions that apply, so for more information check out our articles on overseas emergency medical coverage and adventure sports coverage, and read your policy carefully before you buy. If you’re not sure if something is covered get in touch.
It’s essential that you get in contact with our Emergency Assistance teams as soon as possible, so that our teams can support you from the time you fall sick or get injured until the time you get home.
So that our Emergency Assistance teams can assist you quickly, please be ready with the following:
Travel Insurance Tip: Our policies may offer coverage for insured events resulting in cancellation, trip interruption and trip resumption. Please take the time to read your policy wording as there are limits on your coverage depending on which plan you buy and your Country of Residence.
I had been sick in India for about a month with ongoing symptoms including diarrhea, vomiting, stomach cramps, nausea, fever, loss of appetite etc. Once we had arrived in Turkey, I had an attack during the night at our hostel. I was vomiting, had diarrhea and intense stomach cramping, so my boyfriend and I thought it was best to head to a hospital. Due to my condition I could not walk, it was also 2 or 3am and we had no other method of getting to a hospital other than arranging for the hospital to send an ambulance to pick me up. Upon arriving at the hospital, the doctors undertook an examination of me and my conditions and due to severe dehydration they gave me a drip to restore my fluids. To find out what the cause of my symptoms were, they conducted tests on my blood and stool. The doctor also prescribed me medication to treat both my symptoms and illness. These included creams and also antibiotics.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about overseas medical insurance. You can also find the answers to other questions in our Help Center or you can ask our customer service team.
Find out how earthquakes, volcanoes or tsunamis may be covered by travel insurance.
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Natural disasters not only cause physical harm, they also shut down airports, wipe out accommodation and cancel trips. While natural disasters are unpredictable, some give off enough warning so you're not caught off guard.
While you can’t control the weather, you can do your part to insure yourself against unexpected weather events. If you don’t want to risk it, you should consider travel insurance on your next trip just in case it gets cancelled, or you become stranded overseas and need to pay for additional accommodation and flights.
If you’re affected by a natural disaster, you may be able to make a claim for:
For World Nomads policies that do cover natural disasters in one way or another, you'll need to have bought a policy before the natural disaster event is known and do everything you can to minimize your expenses.
For example, if you’re a UK resident, you’ll be covered for reasonable additional accommodation (room only) and transport costs (Economy Class) you incur during your trip, if you’ve taken out the Explorer plan and you:
Always read the policy wording as you go through the purchase path, as there are terms and conditions, limits and exclusions on the cover. Cover will depend on your Country of Residence and which plan – Standard vs Explorer – you buy.
Travel insurance tip: If your destination is impacted by a natural catastrophe or severe weather then you must contact our 24/7 Emergency Assistance Team as soon as possible so we are advised of the situation. If you do not comply with this condition, it may impact what we pay you for your claim.
For more information regarding cover for natural disaster check out our Help Center article - Am I covered for a natural disaster? Just pick your country of residence in the country picker at the top of the page to access the latest information.
In the event that you need to file a claim, we’ve created this easy to follow step-by-step guide. Be sure to gather the following documentation, as it pertains to your case:
If you have any questions about how World Nomads travel insurance covers natural disasters, please contact us.
Travel insurance doesn't cover everything. All of the information we provide is a brief summary. It does not include all terms, conditions, limitations, exclusions and termination provisions of the plans described. Coverage may not be the same or available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage.
If you’re traveling to a region that’s known for natural disasters, it's a good idea to do some research to see if there have been any warnings. If you buy a policy after an event is known, and the natural disaster impacts your trip, you won’t be covered for any expenses.
With World Nomads you can buy travel insurance before you go or when you're already traveling any time anywhere 24-hours a day. Get an instant quote today.
One night, I was on the surf charter boat, in the Mentawai Islands, Sumatra, Indonesia. There was an earthquake and tsunami that hit and completely destroyed the boat. The boat caught fire. The fire spread rapidly and we had to abandon ship. The boat along with all personal belongs were completely destroyed. The fire spread so quickly that there was no time to collect any belongings. The only things I ended up with were the shorts I was wearing, my watch and wedding ring. Almost all my possessions and documentation were on the boat and destroyed.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about natural disasters and insurance. You can also find the answers to other questions in our Help Center.
Choose a plan from our Single Trip and Annual Multi-Trip options, depending on your needs.
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Whether you need cover for just the one trip or multiple over the next 12 months, World Nomads has a policy for you.
Choose between Single Trip and Annual Multi-Trip, depending on your coverage needs.
World Nomads offers two plans - Standard and Explorer - offering different benefits, limits and sub-limits of coverage.
Suitable for?
Smart travellers seeking essential cover
Cancelling Your Trip
£3,000
Cutting Short your Trip
£3,000
Emergency Medical Expenses and Medical Repatriation
£5,000,000
Personal Baggage
£1,500
Baggage Delay (after 24 hours)
£100
Delay (per 12 hours / max.)
Not covered
Missed Departure and Connections Outside the UK
Not covered
Missed Departure from the UK
Not covered
Additional Transport Costs
Not covered
Suitable for?
Travellers after higher limits & extra benefits
Cancelling Your Trip
£5,000
Cutting Short your Trip
£5,000
Emergency Medical Expenses and Medical Repatriation
£10,000,000
Personal Baggage
£3,000
Baggage Delay (after 24 hours)
£200
Delay (per 12 hours / max.)
£50 / £200
Missed Departure and Connections Outside the UK
£1,000
Missed Departure from the UK
£1,500
Additional Transport Costs
£1,000
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our frequently asked questions regarding travel insurance. You can also visit our help centre for more FAQs.
Learn if we could help you get back on track after your trip's been interrupted.
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If you've had to interrupt your trip and return home because you were sick or injured overseas, or one of your close relatives has been hospitalized or has died, or a severe weather event has impacted your holiday, certain World Nomads policies offer coverage for reasonable transport and accommodation expenses to get you back on the road so that you can finish your trip.
Every World Nomads policy will differ depending on your selected plan and your Country of Residence. As part of our Trip Interruption coverage, and depending on which plan you purchase – Standard vs Explorer - you may be covered (up to the benefit limits) for:
You should read your policy wording carefully to understand what you will be covered for when it comes to trip interruption. Particularly the defined Insured Events, which relate specifically to the cancellation and trip interruption coverage.
Your policy still needs to be valid for the period of your resumed trip and needs to be the one that you were traveling on when you had to return home.
Make sure that you’ve selected the right travel insurance plan for your specific needs. With World Nomads you can get a quote, make a claim, or extend your policy instantly online, even while traveling.
It depends on which policy you have chosen. As much as we would love to cover every possible Coronavirus (COVID-19) scenario, that‘s not what travel insurance is designed for. Some exclusions may apply for epidemics, pandemics or World Health Organization (WHO) declarations of a public health emergency of international concern. When they apply, these exclusions are outlined in your policy wording.
To find out what cover applies to you, read our What’s Covered for Coronavirus article, which has all of the details, including benefit limits, conditions and exclusions.
Coverage depends on your Country of Residence and varies between plans.
This is not a full list of what's covered and not covered. There are item limits and conditions and exclusions that apply, so for more information check out our article on trip resumption and read your policy carefully before you buy.
Depending on your claim, you'll need copies of:
Travel Insurance Tip: Some, but not all, of our policies offer coverage for some insured events resulting in cancellation, trip interruption and trip resumption. Please take the time to read your policy wording as there are limits on your coverage depending on your Country of Residence and which plan you buy.
My grandmother suffered an acute subarachnoid hemorrhage after having a fall and was subsequently placed in palliative care in November. I received a phone call to return home as my grandmother only had a few days to live according to the doctors. I returned home, and she passed away. I then recommenced my travels after her passing and funeral.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamHere are our most frequently asked questions about trip resumption and insurance. You can also find the answers to other questions in our Help Center or you can ask our customer service team.