Travel Insurance for Delayed Baggage
Learn how travel insurance could help if your luggage misses your flight.
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For information relating to policies purchased prior to October 23 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For plans purchased after October 23 2024, please see below.
- What's covered if my bags are delayed?
- Delayed or Lost Baggage Tracking and Delivery Service
- Items that aren't covered under baggage delay insurance
- If you need to make a claim for baggage delay
- Things you should know (and other tips for surviving delayed baggage)
We’ve been stuck in some remote locations with only the clothes on our back, so we understand the need to freshen up when your bags don't arrive. If you’ve arrived at the snow without warm clothes, or the tropics without a fresh pair of underwear, we can help you navigate a common traveler gripe – delayed baggage.
What’s covered if my bags are delayed?
When you arrive at your destination, but your bags don’t, and it’s looking like it will take some time for them to find their way back to you, World Nomads travel insurance* may help ease the blow.
If your checked-in bags are delayed by more than 12 hours en route to your destination, your plan can reimburse you for the essential items so you're not left wearing the same thing until your bags are found and returned.
Items you can claim reimbursement for if your bags are delayed include things like:
- Underwear
- Socks
- A change of clothes
- Toiletries
- Pajamas
You may also be covered for other reasonable and (deemed) necessary essential items. For example, if you’ve arrived at the ski slopes in Europe without a warm jacket (and other clothing to suit the weather of your destination), or you’ve traveled for a big event like a wedding and your dress or tux was in your checked bag.
Get in touch if you’re unsure what you can claim and be sure to look at your plan wording, including per-day and maximum limits, before making any purchase to replace your delayed items. When you get a quote, you can compare the coverage and limits in our plans side-by-side.
Delayed or Lost Baggage Tracking and Delivery Service (Non-Insurance)
If your checked baggage is lost or delayed by an airline, you should first talk with the airline and try to get it sorted out with them. If the bag is still lost, your next message should be to our non-insurance Delayed or Lost Baggage Tracking and Delivery service partner. They will get on the case and get your bag headed in the right direction, quickly. Included in all plans, this service covers every flight on any airline worldwide. You'll receive updates at every step. Just report your lost bags to the airline, then provide the file reference, record locator number, and Property Irregularity Report on the requested form.
Items that aren’t covered under baggage delay insurance
While things like a change of clothes and toiletries fall under the ‘items you can claim if your bags are delayed’ umbrella, not everything is reimbursable. The following items are excluded:
- Eyeglasses, sunglasses or contact lenses;
- Credit cards, tickets, cash and documents;
- Professional or occupational equipment or property including electronic business equipment;
- Hearing aids, orthodontic devices and prescription medications.
This is not a full list of exclusions. Please read your plan wording for full details including per-day and maximum limits.
If you need to make a claim for baggage delay
If your bags are missing for an extended time, you’re probably going to need to make a claim. Travel insurance is secondary to other coverage you may have, so you will need to claim reimbursement with your common carrier first, then with us for the remaining amount your airline won’t cover.
If you need to make a claim for delayed baggage there are a few steps you need to follow:
- Report it to your airline or other common carrier.
- Complete all documentation required by the carrier.
- Contact the Delayed or Lost Baggage Tracking and Delivery service partner.
- We suggest reviewing your plan documents to see what your per-item and maximum limits are.
- Consider what can actually be considered ‘essential’ items versus ‘wants’. Call the 24/7 Emergency Assistance Team if you want to be sure (we highly suggest you do this so there won’t be surprises).
- Submit relevant receipts for the items you buy as part of the claim process.
Things you should know (and other tips for surviving delayed baggage)
There are limits on the amount you can spend, and if your bags are returned within the 12-hour waiting period, then coverage will not apply. So, before you go shopping for a new wardrobe, check your plan carefully on the limits, conditions and exclusions that may apply before you buy.
Sometimes it pays to squeeze everything into your carry-on luggage. Check out our handy tips for traveling with carry-on only and take care you don’t exceed luggage weight limits.
One of the best ways to keep your luggage safe is to keep your valuables with you. When in transit, take your most precious items out of your checked-in luggage and carry them with you in your carry-on luggage or daypack.
Finally, read our article on baggage and gear to learn about coverage for lost, stolen and damaged baggage.
*All information we provided here is a brief summary. It does not include all terms, conditions, limitations, exclusions, and termination provisions of the plans described. Please carefully read your state specific plan documents for a full description of coverage. Travel insurance is included as part of your travel protection plan which contains both insurance benefits and non-insurance assistance services. Material included on this page does not represent, nor is it specific to, United States Fire Insurance Company or travel insurance benefits provided on United States Fire Insurance Company’s travel protection plans.
Baggage Delay in a Delhi Winter.
I arrived in Delhi from Rome. Baggage claim help desk informed me that my bag had been delayed in transit. I was without my bag for almost a week before it was finally delivered to me. It was cold in Delhi (being winter, December) and my warm jacket was in my bag, requiring that I purchase a jacket and other items of warm clothing that I had not taken in my carry-on.
S.N. U.S Nomad in India.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalized?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medevac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamEmergency Medical Expense Coverage for Accidents and Sicknesses
Accidents happen. Learn how US residents can protect their trip with emergency medical expense coverage
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At a glance
- Emergency medical help abroad: Accident & Sickness Medical Expense coverage for hospital stays, ambulance transport, prescriptions, and emergency dental treatment when you’re injured or sick overseas.
- Medical evacuation and repatriation benefit: World Nomads Travel Insurance may help cover the cost of Emergency Medical Evacuation if needed. (Subject to Approval)
- 24/7 global assistance: Our non-insurance Emergency Assistance team is on call 24/7 to help you find suitable care, communicate with doctors, and coordinate logistics in any language and in any time zone.
- Stay healthy on the road: Get pre-trip telehealth advice, upload portable medical records, and follow simple steps to prevent foodborne illness and altitude sickness while traveling.
- Why consider travel protection for medical emergencies abroad?
- Accident and Sickness Medical Expenses that may be covered
- What May Not Be Covered
- Accident and Sickness Medical Expense Coverage Maximums
- Our recommendations in the event of an unexpected medical emergency on your trip
- What you’ll need to file a claim
- Traveler Tips
- FAQs
We’ve seen just about everything on the road—from motorbike spills and sudden illnesses to allergy attacks and even a shark bite. When the unexpected happens, knowing who to call and how to get help overseas can make all the difference. With a plan from World Nomads Travel Insurance, you can explore with confidence knowing you’re prepared for those “just in case” moments.
Why consider travel protection for medical emergencies abroad?
One of the top reasons our nomads buy travel protection plans that include the medical expense insurance benefit is to protect themselves if they get sick or injured while abroad. Food poisoning, car accidents, or sudden illness can strike when you least expect it. In fact, 27% of claims across all US travel insurance companies in 2024 were for situations like this. Sometimes you just need a doctor to prescribe medicine, but serious cases may require hospitalization, surgery, or emergency evacuation.
Your regular health insurance back home may not cover you once you leave the country. With travel insurance that includes the medical expense coverage, you can get help arranging treatment and avoid paying high out-of-pocket costs if you end up in a hospital or need emergency care while traveling.
The non-insurance Emergency Assistance Team is available 24/7, 365 days a year. They should be your first call in any emergency, if the situation allows it. They’ll ask you:
- Your plan number (if you have it on you)
- A contact number to reach you
- The nature of your emergency
- Your location
- Any prescribed medication
- Call them at: 1-877-289-0968 within the United States and 1-954-334-8143 from anywhere in the world.
Accident and Sickness Medical Expenses that may be covered:
- Hospitalization
- X-Rays and Lab Tests
- Prescribed Medicines
- Ambulance Transportation
- Transportation to Your Primary Residence (Repatriation), if deemed medically necessary
- Emergency Dental Treatment
What May Not Be Covered:
- Non-emergency treatment that can wait until you return home
- Care or treatment that is payable under any other insurance plan
- Ongoing treatment at home
- Any reckless or illegal behavior, including being under the influence of drugs or alcohol
Accident and Sickness Medical Expense Coverage Maximums
|
Standard Plan |
Explorer Plan |
Epic Plan |
Annual Plan |
| $125,000 per person Get a quote |
$150,000 per person Get a quote |
$250,000 per person Get a quote |
Up to $100,000 per person Get a quote |
Please note - plan benefits and provisions may vary by state jurisdiction.
Our recommendations in the event of an unexpected medical emergency on your trip
- Get to safety. In a serious emergency, go to the nearest hospital or safe location immediately.
- Call our non-insurance 24/7 Emergency Assistance team. They can recommend trusted doctors or clinics nearby.
- Stay in touch during treatment. As the unexpected situation develops, keep our team informed so they can continue to assist you.
- Need to be moved? If medically necessary, the non-insurance Emergency Assistance team can help arrange medical evacuation or repatriation— contact our team first before organizing transport yourself.
- Keep your paperwork. Save all medical reports and receipts, then file a claim within 20 days after a loss occurs or as soon as is reasonably possible.
What you’ll need to file a claim
The exact documentation will vary, depending on the care you received and the out of pocket expenses you paid. Some examples of required documents could include:
- Discharge records of injury or illness and reports for medical and/or dental expenses claimed
- Copies of all bills, receipts, invoices from the provider of services
- An incident report from the local authorities
- An explanation of benefits from any other applicable insurance
Our Recommended Traveler Tips
- Make use of our non-insurance service perks included in all plans.
- Pre-Departure Telehealth Service – chat virtually with a medical professional who can prescribe you travel medications, like for altitude sickness or traveler’s diarrhea. They can even prescribe you necessary vaccines.
- Portable Health Records – upload your medical records online so your necessary information travels with you.
- Be aware about food and water. To avoid foodborne illness while traveling, follow the rule: boil it, cook it, peel it, or forget it. Don’t forget about safe water for brushing your teeth too.
- Prepare a basic travel health kit. Pack essentials like pain relievers, bandages, electrolyte packets, and prescription meds. Include copies of your health insurance card and emergency contact numbers.
- Stay aware of altitude and climate risks. If you’re traveling to high elevations or hot, humid regions, learn the symptoms of altitude sickness or heat exhaustion and pace yourself.
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FAQ
Here are our most frequently asked questions about cover for overseas medical insurance. You can also find the answers to other questions in our Help Center or you can ask the customer service team.
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Why should I purchase a travel protection plan?
Many U.S. health insurance plans may not cover you outside the country, which can make medical care abroad expensive. World Nomads Travel Insurance offers plans that may help reimburse costs for hospitalization, prescriptions, and emergency evacuation — plus offer support if your trip is interrupted or your belongings are lost.
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What should I do in the event of a medical emergency while traveling abroad?
If you get hurt or sick while on vacation, contact local authorities as soon as you’re able to do so for immediate attention. If you are experiencing a medical emergency while on your trip, contact our 24/7 non-insurance Emergency Assistance Team at your earliest opportunity. They can direct you to an appropriate medical facility if you are sick or injured, plus much more! Be sure to have your plan number handy so they can find your information easily.
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Why should you consider emergency medical evacuation coverage?
If you’re traveling to a remote area or a destination with limited medical facilities, including cruise ships, medical evacuation coverage might be necessary . It could cover the cost of transport to the nearest suitable hospital or even back to your primary residence if medically necessary. Terms and conditions apply.
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What activities are covered by World Nomads Travel Insurance?
World Nomads is known for covering more than 250 adventure activities — from hiking, motorbiking, and adventure sports. Check your plan details to confirm which activities may be covered before you go.
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Are pre-existing medical conditions covered?
Pre-existing conditions are excluded from our plans. However, you could be eligible for the Pre-Existing Medical Condition Exclusion Waiver if you purchased the Epic or Explorer plan during the time-sensitive period. Additional terms apply.
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How do I file a travel medical expense claim after my trip?
Save all documentation — medical reports, receipts, and discharge papers. You can file your claim online within 20 days after a loss occurs or as soon is reasonably possible.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalized?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medevac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
Travel insurance while already abroad
Get covered by World Nomads, even if you're already overseas
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FAQ
Here are our most frequently asked questions about buying away from home. You can also find the answers to other questions in our Help Center or you can ask the customer service team.
-
Is there a waiting period?
Yes, there is a waiting period for the policy and for types of cover. You can find the details in the Policy Wording.
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How long does it take to get a copy of my insurance?
As soon as the payment goes through, it will be emailed to you or in your membership.
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How do I extend my travel insurance if I'm already abroad?
You can extend your Single Trip policy online while already travelling as soon as your policy starts, up until 11.59pm GMT on the end date shown on your Certificate of Insurance. Please check the terms of the Policy Wording to confirm you are eligible.
Already travelling, decided to extend your stay and realised your travel insurance has expired? Or worse… realised you never bought it in the first place?
With World Nomads, if you live in the United Kingdom and you’re 69 years or younger, you can buy a policy online, anytime, from anywhere in the world.
We’ve designed simple and flexible travel insurance so you can buy what you need, when you need it, even while travelling. If you forgot to buy a policy before you started your trip, are outside the UK, or your cover has ended but your trip hasn’t, you can buy a World Nomads policy 24/7 online.
If you buy a policy after leaving home or when already overseas, a waiting period may apply, which means you may have to wait up to 72 hours for full cover to apply, and certain benefits (like pre-trip cancellation) may not be available as you’ve already left home (for trips solely winthin the UK) or boarded your transportation for international trips. Where the insurance is purchased after your trip has commenced, your country of residence will determine the laws, regulations and tax that apply.
Any illness or injury that occurs during the waiting period may be considered a pre-existing medical condition and, as a result, will not be covered. However, no waiting period applies if you're seriously injured as a result of an accident, if it’s witnessed by someone else, after you buy a policy.
Lastly, if you buy a new policy before your current policy expires, you'll have continuous cover. However, as your new policy terms and conditions may differ from your previous one, be sure to read the Policy Wording before you buy, as it will have full details of the cover, limits, conditions, and exclusions.
- Buy while travelling
- Get cover 24/7 online
- Instant confirmation
- Ongoing traveller support
- 24/7 Emergency Medical Assistance
Waiting Periods apply
Malaria at Christmas
On the 25th of December I woke up feeling nausea, fever, headache, and lethargy. After two days with the symptoms not ceasing I went to a clinic and was admitted with severe malaria. I stayed in the hospital for two days taking shots for malaria and also saline drip.
A.G. Brazilian Nomad in Zambia
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Come to a sticky end?
- Called to jury duty?
- Been made redundant?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need drugs?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- You or a family member dead?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Luggage lost?
- Passport pilfered?
- Tech trashed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel Insurance While Already Traveling
With World Nomads, you can easily get travel insurance while already travelling.
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- Do I need travel insurance?
- How do I get travel insurance while overseas?
- If I buy travel insurance while already abroad, what’s covered?
- What isn’t covered by travel insurance while overseas?
- Frequently asked questions
You’ve waited for this special getaway for so long. Maybe you’re heading out on a safari in Africa, backpacking through Europe, or learning to make pasta in Italy. With all the excitement of packing your bags, jumping on a plane, and jetting off to a faraway destination, travel insurance may have been the last thing on your mind. If you’ve already left Canada, you may now be asking yourself “Can I buy travel insurance while already abroad?” The answer is yes!
If you’ve left home without travel insurance, or your policy has run out and you’re still on the road, don’t panic. With World Nomads, you can easily get travel insurance while already travelling.
Do I need travel insurance?
Anytime you’re travelling, there’s always going to be some things you can’t anticipate. Because of this, travel insurance may be something you want to consider. As travellers ourselves, we’ve experienced cancelled flights and have been left sitting at the carousel for the bag that never came. We’ve also known nomads who have dealt with everything from biking injuries to stolen iPhones. Nobody enjoys dealing with these things, but they happen.
If you don’t start thinking about all of the “what if’s” until you’ve left Canada though, that’s ok. It’s still easy to get travel insurance while already abroad.
How do I get travel insurance while overseas?
You just need a good internet connection to get a quote for travel insurance while overseas. You’ll answer a few simple questions about your trip and follow the prompts that will outline the coverage and benefits offered by World Nomads travel insurance. You can then compare our Standard and Explorer plans side by side and select the best travel insurance plan for your needs. You’ll see that the Explorer plan costs more but has higher benefit limits and/or sub-limits than the Standard.
Make sure to add any activities you plan to participate in, read and accept the terms and conditions, pay for your insurance, and you’re done. It’s a simple process to buy travel insurance while already travelling, and within just a few minutes you’ll be back to lounging by the pool at your resort.
If I buy travel insurance while already abroad, what’s covered?
When you get a quote and purchase your travel insurance while overseas, you’ll see there’s several things that are covered.
Activities
World Nomads covers more than 250 activities for Canadian residents. When you get a quote and purchase your World Nomads travel insurance, you’ll need to list your planned activities. You won’t be able to add or remove activities after you make your purchase, so make sure you add them all at that time. It is best to list out all possible activities you may do on your trip, even if you aren’t sure. This way you can travel worry-free. If you plan on participating in an activity that isn’t listed in your policy wording, you can contact us to determine if you’ll be covered.
Medical Emergencies
Even if you have a Government Health Insurance Plan, it may only pay a small portion, if any, of your medical expenses while you’re travelling internationally. Unless you have travel insurance that includes emergency medical coverage, you will be responsible for any out-of-pocket expenses you incur when you see medical attention. Medical providers in some areas may even require upfront payment and in some cases, if you have travel insurance, the 24-hour Emergency Assistance team may be able to arrange payment directly with the medical provider.
Travel insurance from World Nomads includes overseas emergency medical coverage for Canadian travellers, and you could be reimbursed for things like an ambulance transfer, medication, or a hospital stay. You will still need to have Government Health Insurance Plan coverage in your home province while you are on your trip though. If you don’t, your total limit for all emergency medical expenses during your trip is limited to CAD $40,000.
Note that if you buy your World Nomads travel insurance plan while already abroad, there will be a 48 hour waiting period before you have emergency medical coverage for injury or sickness.
Emergency Evacuation and Repatriation
The availability of medical care is not the same in all destinations. If you get hurt hiking in a remote jungle in Thailand, you may find limited medical services available. Even if you’ve purchased your travel insurance while already abroad, local ground or air ambulance transportation and emergency evacuation and repatriation coverage will still be included in your World Nomads travel insurance plan. This coverage may help get you to a place that offers the level of care that you need, and could even assist with getting you back home to Canada if your attending physician and the 24/7 Emergency Assistance team agrees that’s best for your treatment.
Baggage
Baggage insurance may help reimburse the cost to replace your belongings if your bag was lost by a common carrier. World Nomads travel insurance includes coverage for lost bags, as well as delayed bags (up to your policy limits.) If your luggage is delayed more than 12 hours, you could be reimbursed for the costs of things like toiletries and a change of clothes.
Trip Interruption
Travel insurance covers many unwelcome situations that can occur while you’re on your trip. What happens if you unexpectedly get hurt while skiing in Japan and have to cut your trip short? Even if you wait to purchase your travel insurance while already abroad, your trip interruption coverage could help you be reimbursed for your prepaid, nonrefundable trip costs if you can’t recover those costs from the travel supplier.
Natural Disasters
The Canadian government offers travel advice and advisories for destinations across the world, and you can easily see if there are specific risks for your destination. For example, the Canadian government offers warnings about volcanoes, earthquakes, and tsunamis in Chile. You often can’t plan for the unpredictable forces of nature, and World Nomads offers coverage for unanticipated natural disasters that may cause the Canadian Government to issue a travel advisory against travel.
What isn’t covered by travel insurance while overseas?
Even the best travel insurance plans don’t cover everything. If you’ve thrown back too many cervezas in Mexico and trip and fall, you wouldn’t be covered for that.
A few other things that wouldn’t be covered include:
- Certain pre-existing medical condition(s) as explained in the policy wording
- Sickness or injury that happens within 48 hours of your departure date if you purchase travel insurance while already travelling
- Participation in other activities not listed as covered in your policy
- Travelling against your doctor’s advice
- Not following government ‘Do Not Travel’ warnings issued prior to departure
- Travel within your home province
This is only a summary of coverage and does not include the full terms and conditions of the policy. It is important you read and understand your policy as it contains benefits, conditions, exclusions and pre-existing condition exclusions. If you do not understand your coverage, or if you have questions, just ask us.
Malaria at Christmas
On Christmas Day, I woke up feeling nausea, fever, headache, and lethargy. After two days the symptoms hadn’t disappeared so I went to a clinic and was admitted with severe malaria. I was in the hospital for two days and had to take medication.
A.G. Brazilian Nomad in Zambia.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Come to a sticky end?
- Called to jury duty?
- Been made redundant?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need drugs?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- You or a family member dead?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Luggage lost?
- Passport pilfered?
- Tech Trashed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamFAQ
Here are our most frequently asked questions about buying travel insurance away from home. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
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Are there any waiting periods when I buy travel insurance while already abroad?
Yes. If you buy travel insurance while already abroad, there is a waiting period. There will be no coverage for any injury or sickness that occurs in the 48-hour period after your departure date (as defined in the policy).
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If I extend my trip, can I extend my travel insurance while overseas?
If you choose to extend your trip beyond your scheduled return date and you have not made a claim (nor is there any reason to make a claim), you may apply for a policy extension. The request for an extension must be made through and approved by World Nomads prior to your original return date. You must also pay the required additional premium before your original return date.
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If I have made a medical claim on my travel insurance while overseas, can I extend my policy coverage?
Yes, you can request an extension even if you already have a medical claim. However, if you have sought emergency medical treatment or filed a claim for emergency medical treatment prior to extending your trip, any subsequent medical treatment related to your medical emergency will not be covered under the extension of coverage.
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What is the best travel insurance while overseas?
World Nomads offers two different options for Canadian travellers. When you get a quote, you can check out the Standard and Explorer plans to compare coverage side by side. You can then determine the best travel insurance plan is the best for your particular needs.
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What is the cost for travel insurance while already abroad?
You can get an instant quote for travel insurance online and the whole process only takes a few minutes. Be sure to read your policy to see exactly what coverage is included.
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Does travel insurance cover travel within Canada?
Yes, World Nomads covers domestic travel for Canadians travelling within Canada. Your travel insurance can be used anywhere outside of your home province and you can still get a quote and purchase World Nomads travel insurance if you have already started your trip to another province.
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How do I make a travel insurance claim?
You can start a claim online at any time. Make sure you keep all receipts and documentation that you may need for your claim.
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Can my whole family be covered by my travel insurance while overseas?
With World Nomads travel insurance has options for solo travelers, as well as couples and families. You can include up to 2 adults and up to 7 children per policy. When you get a quote, you’ll be asked for information on the others in your travel party.
Buy Away From Home
Forgot to buy travel insurance before you left? Here’s what US residents can do now
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At a glance
- Emergency medical help abroad: Coverage for hospital stays, ambulance transport, prescriptions, and emergency dental treatment when you’re injured or sick overseas.
- Medical evacuation and repatriation: If medically necessary, World Nomads can arrange and cover your transport to the nearest suitable hospital—or even back home.
- 24/7 global assistance: Our Emergency Assistance team is on call 24/7 to help you find suitable care, communicate with doctors, and coordinate logistics in any language and in any time zone.
- Stay healthy on the road: Get pre-trip telehealth advice, upload portable medical records, and follow simple steps to prevent foodborne illness and altitude sickness while traveling.
For information relating to policies purchased prior to October 23, 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For plans purchased after October 23, 2024, please see below.
With all the excitement of packing your bags, jumping on a plane, and jetting off to a faraway destination, travel insurance may slip your mind. You may be asking yourself “Can I buy travel protection while already traveling?” The answer is yes!
If you’ve left home without travel insurance or your plan has run out while you’re still on the road, don’t panic. World Nomads Travel Insurance has got you covered with simple and flexible travel protection plans that you can buy online, anytime, from anywhere in the world.
How can I purchase a plan if I’m already traveling?
It’s easy - all you need is a good internet connection. Head to our website to get a quote. Answer a few simple questions about your trip and follow the prompts that will outline the coverage and benefits we offer. World Nomads offers four plans for U.S. residents – Standard, Explorer, Epic and Annual – each with different levels of coverage. Get a quote and compare the plans to see which level of coverage is right for you. Terms and conditions apply.
What losses may be covered by World Nomads Travel Insurance?
We’ve designed our travel protection plans to be simple, flexible and include the things our travelers have told us are most important to them.
Our plans include a range of coverage options. Please review highlights below, then confirm that the plan you select includes the specific benefits you’re looking for:
Explorer and Epic Plan Benefit Options:
(Please note: Coverage and maximum amounts may vary and may not be available in all states)
Trip Length Maximums:
|
Standard Plan |
Explorer Plan |
Epic Plan |
Annual Plan |
| 180 days Get a quote |
180 days Get a quote |
180 days Get a quote |
45 days per trip Get a quote |
Terms, conditions, and limitations apply to all mentioned coverages.
All plans include travel insurance coverage, as well as several additional non-insurance services that may support you both before and during your trip. These include delayed or lost baggage tracking and delivery, portable health records and pre-departure telehealth services.
Are there any waiting periods if I buy a travel protection plan after departure?
World Nomads Travel Insurance for U.S. residents takes effect at 12:01am local time the day after you purchase your plan. So, if you’re already traveling and want to get coverage, you’ll need to purchase your plan at least the day before you need coverage.
You may want to consider purchasing your protection plan during the time sensitive period of 7 days after your initial trip deposit or payment. If you purchased the Explorer or Epic Plan, buying it in this time sensitive period unlocks additional insurance components and plan offerings that could be very valuable to you on your trip.
20251106-4960341. This is not a full list of what is and isn’t covered, so please check your plan document for a full list of maximums, terms, conditions, limitations and exclusions that may apply to your state specific plan. Any example scenarios provided above are not a guarantee of coverage. All claims are subject to review, require documentation and are considered individually. Exclusion applies to Adventure or Extreme Activities.FAQ
Here are our most frequently asked questions about buying cover away from home. You can also find the answers to other questions in our Help Center or you can ask the customer service team.
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Can I purchase a plan after my trip starts?
Yes. If your trip has already started, World Nomads can still offer you coverage. You can buy a travel protection plan that includes travel insurance coverage online anytime, from anywhere in the world. World Nomads Travel Insurance for U.S. residents take effect at 12:01 a.m. local time the day after you purchase your plan. If you’re already traveling and want to get coverage, you’ll need to purchase your plan at least the day before you need coverage. Terms and conditions apply.
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When does my coverage start if I buy a plan after departure?
If you buy a World Nomads plan while traveling, terms and conditions may apply. For U.S. residents, coverage take effect at 12:01am local time the day after you purchase your plan. That means if you need coverage for a trip or activity, it’s best to buy your plan at least one day in advance.
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How do I submit a claim?
Make sure you have all of your documentation together if you need to submit a claim. You’ll need to show proof of the things that you’ve purchased in advance, such as flights and hotel accommodation. That documentation will also need to show the dates that you made those purchases. Once you have everything together, you can start a claim.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalized?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medevac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
Worldwide 24 hour Emergency Assistance
Wherever you are, we’re there to help!
- As featured in:
As featured in:
Emergency Assistance for New Zealanders
24 hours a day, 7 days a week
If it's an emergency, such as a serious injury, sudden illness, an accident or hospitalisation, contact our Emergency Assistance team as soon as possible. Our Emergency Assistance Team are available 24/7, 365 days a year.
From New Zealand & Overseas:
+61 2 8263 0470
+61 2 8292 1470
Within Australia (free call):
1800 611 210
SMS: +61 4 1720 4602
Email: assist@worldnomads.com
Not a kiwi? Find the right Emergency Assistance team:
Be prepared.
So that our Emergency Assistance teams can assist you quickly, please be ready with the following:
- Your policy number
- A contact number for where you are now
- The nature of your problem
- Your location
- Prescribed medication (if any)
How does my travel insurance policy help me in an emergency?
Learn how your travel insurance policy can assist if you're in an emergency situation by watching this video.Bitten by a tick in Colombia
I was bitten by a tick in Sierra Nevada region on my trip in Colombia, and infected by borrelia. A doctor examined me and I have received treatment for borreliose with antibiotics and probiotics. However, as the brain fog and dizziness persisted even during continuing treatment, the emergency assistance team organised medical repatriation as it is not safe for me to travel with these symptoms.
A.B. Norwegian Nomad in Colombia
Emergency Assistance for U.S. Residents
Wherever you are, we’re there to help!
- As featured in:
As featured in:
For information relating to policies purchased prior to October 23 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For plans purchased after October 23 2024, please see below.
Emergency Assistance for U.S. Residents
If you get hurt or sick while on vacation, contact local authorities as soon as you’re able to do so for immediate attention.
If you are currently experiencing an emergency while on your trip, contact the non-insurance 24/7 Emergency Assistance Team at your earliest opportunity. The team may be able to help arrange emergency evacuations, offer translation assistance or get you to a suitable medical facility depending upon your individual situation and the coverage provided by your plan.
Telephone: +1-877-289-0968 (toll free within the US and Canada)
Telephone: +1-954-334-8143 (Collect worldwide)
Email: ops@gga-usa.com
Not from the U.S? Find the right Emergency Assistance team:
Be prepared.
The Emergency Assistance team will want to quickly assist you, so please be ready with the following:
- Your plan number (if you have it on you)
- A contact number for where you are now
- The nature of your problem
- Your location
- Prescribed medication (if any)
Bitten by a tick in Colombia
I was bitten by a tick in Sierra Nevada region on my trip in Colombia, and infected by borrelia. A doctor examined me and I have received treatment for borreliose with antibiotics and probiotics. However, as the brain fog and dizziness persisted even during continuing treatment, the emergency assistance team organised medical repatriation as it is not safe for me to travel with these symptoms.
A.B. Norwegian Nomad in Colombia.
Does Travel Insurance Cover Dental?
Learn how travel insurance may cover emergency dental treatment abroad.
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For information relating to policies purchased prior to 03 February 2022, please check the PDS provided with your purchase. You can contact us if you need this sent to you again. For policies purchased on or from 03 February 2022 please see below.
No one likes going to the dentist, and even less when it's not your regular dentist. But teeth can crack and infections can strike, regardless of where you are in the world. A pitted olive that wasn't; a very, very sticky caramel... it's the worst sort of surprise. World Nomads can help you out with emergency dental cover.
What does travel insurance cover for overseas dental?
If something happens, we only offer cover for the immediate relief of sudden and acute onset of pain on healthy teeth and teeth with fillings. We may cover those teeth if you suddenly have:
- A cracked or chipped tooth.
- A dental infection.
- Dental surgery resulting from an accident.
Cover is limited, and we may need to talk to your dentist back home to see what your teeth were like before you left. Just remember, the policy comes with a AUD$100 excess which will be deducted from your claim.
What's not covered
In short, pretty much anything that's not on the list above. Specifically, there are a few straight-up things we don't provide cover for:
- Anything routine, or that can wait until you're home.
- Major dental work such as but not limited to crowns, bridges, dental prostheses.
- Dental expenses incurred while you’re in Australia. This policy doesn't replace private medical insurance or Medicare.
- Getting your teeth straightened.
- Cosmetic dentistry such as teeth whitening, implants, braces.
- Dental problems you knew about before you bought the policy.
A lot of the time, our cover will be limited to patching the problem, such as a temporary filling, a pain-relieving injection, that sort of thing. The big stuff will have to wait until you get home.
This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your PDS in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.
How to get dental assistance
It’s essential that you get in contact with our 24/7 Emergency Assistance Team as soon as possible so that our teams can support you from the time your fall sick of get injured until the time you get home.
So that our 24/7 Emergency Assistance teams can assist you quickly, please be ready with the following:
- Your policy number
- A contact number for where you are now
- The nature of your problem
- Your location
Tooth ache in Lumbini.
While in Lumbini, Nepal, experienced 2 days of occasional, severe aching pain from a molar on the right upper jaw, brought on by cold drinks or hot food. On the 17th the pain was constant and unrelieved by any medications. After an 8 hour bus ride back to Kathmandu I presented to CIWEC Dental Clinic where after X-ray and evaluation the dentist diagnosed an infected root canal. I was given antibiotics and scheduled an appointment for endodontic surgery in two days time, as the pain was serious and I was planning an extended trek to Everest Base Camp in the coming weeks. On the 19th of October I returned and underwent a successful endodontic treatment in one canal of my tooth and had the hole covered with posterior surface restoration.
K.D. Australian resident in Nepal.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Are you, your family sick, injured or deceased?
- Has one of your relatives died?
- Has a bushfire damaged your home?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need medicine?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up overseas?
- Medivac needed home?
- You died overseas?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Damaged docs?
- Passport pilfered?
- Tech Trashed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamFAQ
Here are our most frequently asked questions about overseas dental travel insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team
-
Do I pay upfront or does World Nomads?
You should pay the dental bills yourself then make a claim online once all your treatment is finished.
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What do I need to do if I need a dentist?
Call the emergency assistance team for advice on your dental condition or if you need directions to the nearest or most suitable dentist or medical facility.
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Am I covered for cosmetic dentistry?
No. There's not cover for cosmetic.
Travel Insurance for Delayed Baggage.
Learn how travel insurance could help if your luggage misses your flight.
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This information is for Australian residents.
So you've arrived at your destination and spent your first two hours on the ground watching a baggage carousel grow empty without ever coughing up your bags. This happens a lot. It's really annoying. Happily, there's someone to blame. That's the airline.
In every airport, there's a lost luggage counter where you can report your missing items (also go here if your bags have been damaged). You need to get a Property Irregularity Report (PIR) from that counter.
What does travel insurance cover regarding delayed luggage?
If you're luggage is delayed by more than 12 hours, our policies cover essential purchases (toothbrushes, deodorant, clean undies, etc.).
There are limits on the amount you can spend. So before you go shopping for a new wardrobe, check your policy carefully on the limits, conditions and exclusions which may apply before you buy.
If you need to make a claim, you'll also need to fill in all of the documentation required by the carrier and submit this with your receipts.
What's not covered
Delayed luggage once you're back home. You've now got access to your full wardrobe, so you shouldn't need anything from your bags. When you're shopping for essential purchases, think Walmart and the chemist, not high street fashion and designer labels.
Items you can claim if your bags are delayed:
- T-shirt(s)
- Underwear
- Socks
- Toiletries
- Reasonable & necessary essential items (check your policy for details)
Items that aren't covered if your bags are delayed:
- Designer jeans to replace your fisherman's pants
- A new ball gown for that special event
- Tailor made suit
- Leather jacket
- Other non-essential items you can live without for a few days
Baggage Delay en route Chennai.
Upon travelling from Hanoi (Vietnam) to Chennai (India) my luggage was misplaced/delayed for 5 days. I reported the baggage missing with the airport authorities and they completed a Property Irregularity Report (PIR). I phoned the airlines every day for an update. In the meantime I had spoken several times to World Nomads to explain the situation and to check what I am covered for. The items I am claiming for are all essential items for my day to day living. I have receipts for everything I purchased.
Australian Nomad in India.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Are you, your family sick, injured or deceased?
- Has one of your relatives died?
- Has a bushfire damaged your home?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need medicine?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up overseas?
- Medivac needed home?
- You died overseas?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Damaged docs?
- Passport pilfered?
- Tech trashed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamFAQ
Here are our most frequently asked questions about cover for delayed baggage. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team
-
What if I don’t have receipts?
You can still lodge a claim. However, the team might depreciate or be unable to process your claim.
-
What supporting documents do you need?
You’ll need a Property Irregularity Report (‘PIR’) from the carrier confirming the delay and any compensation they provided to you or offered to you, your receipts and a copy of your itinerary.
-
Is there an excess/co-pay/deductible?
Yes, there is a AUD $100 excess.
Travel Insurance for Death Overseas
Learn how travel insurance could help your family if you die overseas.
- As featured in:
As featured in:
For information relating to policies purchased prior to 03 February 2022, please check the PDS provided with your purchase. You can contact us if you need this sent to you again. For policies purchased on or from 03 February 2022 please see below.
It's not something anyone wants to talk about, but fatal accidents and illnesses do happen. For those worst case scenarios, your family will need help and support; emotional, logistical and financial.
Our Emergency Assistance Team can help your loved ones get you home – they're available 24/7 for help, they have the expertise to handle some aspects of international bureaucracy such as helping out with the paper work and working with relevant government departments and the policy can help with the associated costs.
The priority of your loved ones will be to bring you home; we’ll be there to help take away the added stress of navigating overseas laws, different languages and formalities.
What’s covered by travel insurance if you die overseas?
If you die overseas as the result of an accident or a sudden and unexpected illness, you may be covered for:
- Bringing your remains back to Australia.
- Local cremation or burial overseas.
- When necessary, reasonable and necessary travel and accomodation costs for your next of kin to travel with your remains.
We also have access to some of the Australian Government's DFAT services, so for countries where the local laws are complex, we can call on some additional support.
Note: In case of death, the death certificate and a medical report must be included with any claim.
What's not covered by travel insurance?
A lot of the exclusions to medical cover do also apply here, so take the time to read the policy. In the event of a fatal illness or injury, if we're not going to cover your medical expenses and you then pass away, there won't be any cover under this part of the policy either.
- Suicide.
- Deaths as a result of drugs or alcohol.
- Any illness or death arising from a metastatic or terminal prognosis that was made prior to the issue of the Certificate of Insurance.
- If an existing condition causes your death (unless otherwise stated in the policy).
- Any costs within your home country once your remains are returned to your next of kin.
This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your PDS in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.
How your family or friend can get assistance if you die overseas.
It’s essential that your family or travel buddy get in contact with our Emergency Assistance team as soon as possible, so that our teams can support them from the time you die until your remains have returned home.
To help our Emergency Assistance teams assist them quickly, they'll need the following:
- Your policy number
- Your location
- As many details as possible about the circumstances surrounding your death
So, leave a copy of your policy with your family or friend, just in case they need to use it.
How we help.
Overseas deaths are the most heartbreaking cases to help with. No one is ready to deal with the sudden death of a close relative overseas, let alone having to deal with the complex organisation and unexpected high costs. The World Nomads Emergency Assistance team can coordinate a local burial or bringing home loved ones with trusted partners on the ground, and ensure that families and friends are supported throughout such a difficult time.
Operations Manager.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Are you, your family sick, injured or deceased?
- Has one of your relatives died?
- Has a bushfire damaged your home?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need medicine?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up overseas?
- Medivac needed home?
- You died overseas?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Damaged docs?
- Passport pilfered?
- Tech trashed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the team