Travel Insurance for Natural Disasters
Find out how earthquakes, volcanoes or tsunamis may be covered by travel insurance.
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- What’s covered for natural disasters
- What’s not covered by travel insurance in the event of a natural disaster?
- Claims process made simple
- FAQ’s
Natural disasters not only cause physical harm, they also shut down airports, wipe out accommodation and cancel trips. While natural disasters are unpredictable, some give off enough warning so you're not caught off guard.
While you can’t control the weather, you can do your part to insure yourself against unexpected weather events. If you don’t want to risk it, you should consider travel insurance on your next trip just in case it gets cancelled, or you become stranded overseas and need to pay for additional accommodation and flights.
What’s covered
If you’re affected by a natural disaster, you may be able to make a claim for:
- Trip cancellation: You must do what you can to minimize your expense (which may mean cancelling your booking) and notify us as soon as possible within seven days.
- Trip interruption: You can make a claim for pre-paid, non-refundable travel arrangements that you haven’t been able to use, such as flights and other types of transportation, tours and hotels.
For World Nomads policies that do cover natural disasters in one way or another, you'll need to have bought a policy before the natural disaster event is known and do everything you can to minimize your expenses.
For example, if you’re a UK resident, you’ll be covered for reasonable additional accommodation (room only) and transport costs (Economy Class) you incur during your trip, if you’ve taken out the Explorer plan and you:
- Cannot use your booked accommodation during your trip due to a natural catastrophe.
- If you need to move to the nearest place of safety due to a natural catastrophe.
Always read the policy wording as you go through the purchase path, as there are terms and conditions, limits and exclusions on the cover. Cover will depend on your Country of Residence and which plan – Standard vs Explorer – you buy.
Travel insurance tip: If your destination is impacted by a natural catastrophe or severe weather then you must contact our 24/7 Emergency Assistance Team as soon as possible so we are advised of the situation. If you do not comply with this condition, it may impact what we pay you for your claim.
What’s not covered by travel insurance in the event of a natural disaster?
- If you don’t follow the advice of the authorities.
- If you hang around to watch what happens.
- If you buy a policy after an event becomes known.
For more information regarding cover for natural disaster check out our Help Center article - Am I covered for a natural disaster? Just pick your country of residence in the country picker at the top of the page to access the latest information.
Claims process made simple
In the event that you need to file a claim, we’ve created this easy to follow step-by-step guide. Be sure to gather the following documentation, as it pertains to your case:
- Proof of all non-refundable, prepaid deposits or payments.
- Complete unused transportation tickets and vouchers.
- Original receipts for any expenses incurred because of the natural disaster.
- Original receipts for any new tickets.
- Invoices and original receipts from travel service providers.
If you have any questions about how World Nomads travel insurance covers natural disasters, please contact us.
Travel insurance doesn't cover everything. All of the information we provide is a brief summary. It does not include all terms, conditions, limitations, exclusions and termination provisions of the plans described. Coverage may not be the same or available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage.
If you’re traveling to a region that’s known for natural disasters, it's a good idea to do some research to see if there have been any warnings. If you buy a policy after an event is known, and the natural disaster impacts your trip, you won’t be covered for any expenses.
Get a quote 24/7
With World Nomads you can buy travel insurance before you go or when you're already traveling any time anywhere 24-hours a day. Get an instant quote today.
Tsunami in Sumatra.
One night, I was on the surf charter boat, in the Mentawai Islands, Sumatra, Indonesia. There was an earthquake and tsunami that hit and completely destroyed the boat. The boat caught fire. The fire spread rapidly and we had to abandon ship. The boat along with all personal belongs were completely destroyed. The fire spread so quickly that there was no time to collect any belongings. The only things I ended up with were the shorts I was wearing, my watch and wedding ring. Almost all my possessions and documentation were on the boat and destroyed.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamFAQ
Here are our most frequently asked questions about natural disasters and insurance. You can also find the answers to other questions in our Help Center.
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Will I be covered if my trip is delayed due to a natural disaster?
If your trip is delayed due to a natural disaster, you may be covered for travel delay benefits. However, this will depend on the plan you purchased and your Country of Residence. Always read your policy to find out what is the minimum number of hours required there is for a trip delay. If a natural disaster delays your trip by the specified number of hours, your travel insurance plan can reimburse you for your reasonable and necessary prepaid trip expenses such as meals, hotel rooms, communication and transportation, up to the benefit limit of your plan.
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What if I change my mind about traveling to destination due to a possible natural disaster?
Unfortunately, you will not be covered if you cancel your trip due to fear of travel or just changing your mind. The above features and benefits are a summary of cover only. Take the time to read the terms, conditions, limitations and exclusions in the policy wording for full details so that there are no surprises if you need to use it. If you’re not sure if something is covered get in touch.
Why buy travel insurance
Traveling is expensive and accidents can be even more so. Get covered by World Nomads Travel Insurance.
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Understand the key parts of World Nomads travel insurance
Appendicitis in Chiang Mai.
I just wanted to let everyone know how deeply and forever grateful I am for all the help I received from World Nomads insurance in one of my more painful and scary moments of my life. I never wished or intended to EVER use my insurance, and I have never used any of the ones I had in previous travels, but this time a sudden and excruciating stomach pain forced me to the Hospital while being in Thailand (Chiang Mai Ram Hospital). I thought I would get the right antibiotic and more powerful meds through an IV and end of story. But no, the actual case was that my appendix was inflamed and infected, and the only way of dealing with this was surgery. I just couldn't believe it! So yeah, it was scary, I was alone, and they were awesome, replied right away through e-mail, which was fantastic because I did not have time to make phone calls, then alongside the International Patient Services from the Hospital, took care of everything and saved my life. I just want everyone to be aware of the importance of having insurance, and a good one, even if they think they're healthy and nothing bad is going to happen, unexpected things happen all the time, and it can ruin your fun AND your budget. I am very thankful I had my World Nomads insurance by my side, and you can be sure I will always have it on every future trip.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Come to a sticky end?
- Called to jury duty?
- Been made redundant?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need drugs?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- You or a family member dead?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Luggage lost?
- Passport pilfered?
- Tech Trashed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamCompare Travel Insurance Coverage
Choose a plan from our Single Trip and Annual Multi-Trip options, depending on your needs.
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Choose the cover that best suits your needs
Whether you need cover for just the one trip or multiple over the next 12 months, World Nomads has a policy for you.
Choose between Single Trip and Annual Multi-Trip, depending on your coverage needs.
Single trip
- Explore multiple countries on the one trip for up to 365 days
- Flexibility in customising your coverage and destinations.
- Can be more cost effective compared to Annual Multi-Trip if you're a less frequent traveller
Annual Multi-trip
- Unlimited trips within 12-month period - up to 31 or 45 days each.
- Cover for both international and domestic travel.
- Convenience – no need to arrange travel insurance for each trip.
- Can be more cost effective compared to Single Trip if you're a more frequent traveller
Compare Plans
World Nomads offers two plans - Standard and Explorer - offering different benefits, limits and sub-limits of coverage.
- All
Standard Plan
Covers the essentials Everyday travel insuranceSuitable for?
Smart travellers seeking essential cover
Cancelling Your Trip
£3,000
Cutting Short your Trip
£3,000
Emergency Medical Expenses and Medical Repatriation
£5,000,000
Personal Baggage
£1,500
Baggage Delay (after 24 hours)
£100
Delay (per 12 hours / max.)
Not covered
Missed Departure and Connections Outside the UK
Not covered
Missed Departure from the UK
Not covered
Additional Transport Costs
Not covered
Explorer Plan
Higher benefit limits More insured events including travel delaySuitable for?
Travellers after higher limits & extra benefits
Cancelling Your Trip
£5,000
Cutting Short your Trip
£5,000
Emergency Medical Expenses and Medical Repatriation
£10,000,000
Personal Baggage
£3,000
Baggage Delay (after 24 hours)
£200
Delay (per 12 hours / max.)
£50 / £200
Missed Departure and Connections Outside the UK
£1,000
Missed Departure from the UK
£1,500
Additional Transport Costs
£1,000
Additional services included at no extra cost:
We cover 150 + Adventure Activities you love + more
- Scuba diving
- Mountain biking
- Surfing
- Bungee jumping
- Skiing
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamGot questions?
We've got the answers
Here are our frequently asked questions regarding travel insurance. You can also visit our help centre for more FAQs.
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Do you cover adventure sports and activities
Yes - our travel insurance plans offer cover for more than 150 adventure sports and activities.
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Am I covered if I need to see a dentist while overseas?
Yes, there’s cover if you need to go to a dentist while abroad for emergency dental treatment.
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Do you need to include stopovers as a destination when buying travel insurance?
While there may be many reasons to buy travel insurance to help protect you for unforeseen events such as trip cancellation, injuries, overseas medical or dental emergencies, or baggage cover, you don’t need to purchase any extra travel insurance if you are making a quick stop-over in a country and not planning to leave the airport.
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Can I buy travel insurance if I'm already overseas?
Yes - If you're a UK resident then you are most welcome to buy a policy while already travelling, although waiting periods and limitations may apply,
Travel Insurance for Digital Nomads
Learn how your tech could be covered while you're working or traveling overseas.
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In today’s tech-centric world, taking your gadgets on the road is just as common and essential as packing an extra pair of socks. Whether you’re plugging into your social network or working remotely in a hub, we can help you protect your laptop, smart phones and other devices.
Travel Insurance: How can my electronics be covered?
Our policies may offer cover for a wide range of gadgets: iPhones, smartphones, iPads, Kindles, tablets, cameras, lenses and laptops. But how we can cover your items (and how much) depends on your Country of Residence and the plan you have selected. With Standard and Explorer travel insurance plans to choose from, we may offer cover for:
- When your gear is stolen, under your supervision
- Tech devices destroyed by a fire or a natural disaster.
Note: depreciation and wear and tear will be taken into account when calculating the value of your electronic items.
Does World Nomads travel insurance cover my tech?
Watch the video to learn how our travel policy can provide cover for all of your tech gear during your travels.
What's not covered by travel insurance?
- When you leave your gear behind
- Electronic malfunctions (you can take that up with the manufacturer)
- Any damage incurred when you check your device into your luggage
- Devices older than the policy can cover
- Items that can't be proved that you own (for example, you don't have a record of their purchase).
This is not a full list of what's covered and not covered. Other terms, conditions and exclusions may apply. Please read your policy carefully.
Travel insurance doesn't cover everything. All of the information we provide is a brief summary. It does not include all terms, conditions, limitations, exclusions and termination provisions of the plans described. Coverage may not be the same or available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage.
Get a quote 24/7
With World Nomads you can buy travel insurance before you go or when you're already traveling any time anywhere 24-hours a day. Get an instant quote today.
Tips for Digital Nomads
- Find and scan your receipts before you leave.
- If an airline loses your gadgets, notify them right away and get a record.
- Theft? Report it to the police as soon as possible.
- Password protect your devices and enable the lock screen if possible.
- Make a claim at home or on the road.
Bag snatched in Latvia.
It was my final day in Riga, Latvia. In my small bag I keep all my valuables, because hostels can't always be reliable with safekeeping. It contained my new GoPro, Iphone, digital camera, laptop and hard drive, plus my emergency money (200 euros). I planned on using my cameras and computer for editing later that afternoon. The coast was amazing and, as it got late, I decided to take the train back to Riga city. As I was getting off the train, down the vertical steep steps, I had my bag snatched off my shoulder. In seconds, the doors closed and the train pulled off. Telling authorities on the platforms immediately, they could not assist and referred me straight to the police. Feeling helpless, I went to the police where I was kept for hours, because of English barriers and translations of documents. I walked out just after midnight with my report. A day trip I won't forget soon.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamFAQ
Here are our most frequently asked questions about travel insurance for digital nomads. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
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If I've not specified my items, why do they get depreciated?
Electronics age and get knocked about. Depreciation happens to match the claim with the item's current price, not cost price. Always read your policy wording to make sure you understand the wear and tear and depreciation terms and conditions, limitations and exclusions. If you are unsure get in touch with us.
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If my electronics are out of warranty, can I claim if there's a malfunction?
The policies exclude cover where there's an electronic malfunction.
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Why won't you cover electronics if they're checked-in with an airline?
Because electronics are fragile and checked-in luggage can easily be damaged.
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What if I don't have receipts for all of my items?
You'll need to show proof of ownership - enough evidence to 'tip the balance' if you're lodging a claim.
Travel Insurance for Medical Evacuation
If you need to get home for treatment, travel insurance can take care of medical evacuation and repatriation.
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Whether you’re trekking through the Eurasian Steppe, surfing in Maui, scuba diving off the coast of Thailand, or skiing in Canada, accidents or sickness can happen at any time during your trip. And if it’s bad enough, you may need to be medically evacuated or repatriated for ongoing medical care.
- What’s covered
- How do I get emergency assistance
- Am I covered if I get Coronavirus (COVID-19) while traveling?
- FAQs
Our 24/7 Emergency Assistance Teams, and doctors and nurses have seen some horrific accidents and illnesses and have helped thousands of travelers be medically evacuated to appropriate facilities or repatriated home so they can fully recover.
What’s covered
If you’ve selected the right policy for the activity you’re doing and it’s medically necessary, there’s cover in all our policies for medical evacuation, as approved, by:
- Air ambulance
- Sea level aircraft
- Helicopter
- Ground ambulance
- Commercial airline upgrade
- Commercial airline with medical accompaniment
When we determine you’re medically fit to travel, we may decide to:
- Transport you to other medical care facilities; and/or
- Repatriate you to your Country of Residence if you’re declared medically unfit to continue your trip.
Cover is up to the amount shown in the Summary of Cover and is subject to our Emergency Assistance Team or us, on the advice of a medical practitioner appointed by us in consultation with your medical practitioner overseas, first deciding that:
- Transportation is medically necessary; and
- The style and timing of the transportation are reasonable and appropriate; and
- You’re medically fit to be evacuated; and
- You should be transferred to your Country of Residence.
How do I get emergency assistance
It’s essential that you get in contact with our 24/7 Emergency Assistance Team as soon as reasonably possible so that our teams can support you from the time you fall sick or get injured until the time you get home.
So that our Emergency Assistance Teams can assist you quickly, please be ready with the following:
- Your policy number
- A contact number for where you are now
- The nature of your problem
- Your location
Am I covered if I get Coronavirus (COVID-19) while traveling?
Depending on your Country of Residence and the travel insurance plan you choose, you may also have access to Coronavirus (COVID-19) coverage for certain events including evacuation. Some of our plans offer:
- Emergency medical cover, evacuation and/or repatriation if you’re diagnosed with COVID-19 while overseas.
- Cover for some additional Coronavirus-related events such as cancellation following a diagnosis to assist our travelers on the Explorer Plan.
To find out what cover applies to you, read our What's Covered for Coronavirus article which has all of the details, including benefit limits, conditions and exclusions.
Coverage depends on your Country of Residence and the Plan you choose.
Our policies aren’t designed to cover everything, so take the time to read the terms, conditions, limitations and exclusions in the policy wording for full details so that there are no surprises if you need to use it. If you’re not sure if something is covered get in touch.
FAQs
What is the difference between medical evacuation and repatriation?
Emergency medical evacuations are required when you have a life-threatening condition, and the local medical facility can’t look after you. In this case if you’re not evacuated to a hospital in another city or country you could suffer from a serious health complication, or even worse. Medical repatriation is when we decide its medically necessary to return you to your Country of Residence because you are severely sick or injured. For example, if you’re traveling in Mexico and you get seriously injured or sick and we decide you’re better off being treated back in Australia, we can bring you home under medical supervision.
How will you help me if I need to be evacuated?
Our 24/7 Emergency Assistance Team's trained staff will help with medical problems, including locating nearest medical facilities and, if required, arranging your medical evacuation home. They can also assist with locating the nearest embassies and consulates as well as keeping you in touch with your close relatives and your employer in an emergency.
About World Nomads
World Nomads polices are designed by travelers for travelers to provide simple and flexible travel insurance. Featuring coverage for more than 200 activities, you can get a quote, claim, or extend your policy online at www.worldnomads.com. All the information we provide about travel insurance is a summary only. It does not include all terms, conditions, limitations, exclusions and termination provisions of the travel insurance plans described. Coverage may not be available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage.
Note: Where medical repatriation or evacuation has to be considered, you must contact our 24/7 Emergency Assistance Team as soon as reasonably possible.
Bike accicdent
I was cut off by a dog whilst riding a push bike. Subsequent to my initial consultation with the doctor I was referred to hospital where I received surgery for my fractured foot and had my hand placed in a cast. I received assistance from specialty assist for my hospital bills and repatriation.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medevac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel insurance for Trip Resumption
Learn if we could help you get back on track after your trip's been interrupted.
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Trip resumption: what will be covered by travel insurance?
If you've had to interrupt your trip and return home because you were sick or injured overseas, or one of your close relatives has been hospitalized or has died, or a severe weather event has impacted your holiday, certain World Nomads policies offer coverage for reasonable transport and accommodation expenses to get you back on the road so that you can finish your trip.
What am I covered for if my trip has been cut short?
Every World Nomads policy will differ depending on your selected plan and your Country of Residence. As part of our Trip Interruption coverage, and depending on which plan you purchase – Standard vs Explorer - you may be covered (up to the benefit limits) for:
- An unexpected illness or injury
- A death in the family, yourself, or someone in your traveling party
- Trip interruption expenses – when a travel interruption over a certain number of hours occurs and you need to cover the essentials such as, phone, internet, refreshments or additional travel and accommodation. Terms and conditions apply.
- A missed connection
- An official government authority has issued a ‘Do Not Travel’ warning to a specific region or country and that warning was first given after you purchased the policy and after you booked the arrangements.
- You or a member of your traveling party are directly involved in a motor vehicle, railway, air or marine accident resulting in your inability to meet your connecting transport.
- Theft or damage of your or a member of your traveling party’s passport (excluding government confiscation for any reason not related to damage), travel documents or credit cards.
- Cancellation of a pre-paid, overseas tour, conference, music concert, international sporting event, funeral or wedding, or you being forced to use alternative public transport to arrive on time to attend this event.
- And many more.
You should read your policy wording carefully to understand what you will be covered for when it comes to trip interruption. Particularly the defined Insured Events, which relate specifically to the cancellation and trip interruption coverage.
Your policy still needs to be valid for the period of your resumed trip and needs to be the one that you were traveling on when you had to return home.
Make sure that you’ve selected the right travel insurance plan for your specific needs. With World Nomads you can get a quote, make a claim, or extend your policy instantly online, even while traveling.
Am I covered if my trip is interrupted by a pandemic?
It depends on which policy you have chosen. As much as we would love to cover every possible Coronavirus (COVID-19) scenario, that‘s not what travel insurance is designed for. Some exclusions may apply for epidemics, pandemics or World Health Organization (WHO) declarations of a public health emergency of international concern. When they apply, these exclusions are outlined in your policy wording.
To find out what cover applies to you, read our What’s Covered for Coronavirus article, which has all of the details, including benefit limits, conditions and exclusions.
Coverage depends on your Country of Residence and varies between plans.
Trip resumption: what's not covered by travel insurance?
- Any expenses incurred while you're at home
- Expenses to get you back on your trip if you went home because you're homesick
- A business class upgrade where you've been flying budget airlines
- Resumption if your policy has expired.
This is not a full list of what's covered and not covered. There are item limits and conditions and exclusions that apply, so for more information check out our article on trip resumption and read your policy carefully before you buy.
Be prepared if you need to claim for trip resumption.
Depending on your claim, you'll need copies of:
- Receipts
- Itineraries
- Doctors' reports/death certificates
- Medical history (ruling out pre-existing conditions)
- New flight tickets
Travel Insurance Tip: Some, but not all, of our policies offer coverage for some insured events resulting in cancellation, trip interruption and trip resumption. Please take the time to read your policy wording as there are limits on your coverage depending on your Country of Residence and which plan you buy.
Grandma in palliative care
My grandmother suffered an acute subarachnoid hemorrhage after having a fall and was subsequently placed in palliative care in November. I received a phone call to return home as my grandmother only had a few days to live according to the doctors. I returned home, and she passed away. I then recommenced my travels after her passing and funeral.
Claim Paid.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalized?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medevac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamFAQ
Here are our most frequently asked questions about trip resumption and insurance. You can also find the answers to other questions in our Help Center or you can ask our customer service team.
-
Does my insurance pay upfront or do I have to pay and claim?
You'll need to pay and claim for your expenses to resume your trip.
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Is there an excess?
Yes, all policies which cover trip resumption have an excess.
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If my policy has expired, can I still claim for resumption?
If the policy is expired, it can no longer cover your travel expenses.
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What's considered to be reasonable expenses?
The same standard you've been traveling. So if you've been traveling on a budget airline, business class on a full carrier wouldn't be reasonable.
