Travel Insurance for Stolen or Lost Credit Cards

When your cards get stolen or lost and you need a replacement.

    As featured in:

  • As featured in:

Credit card theft is all too common when travelling overseas, with organised crime networks often targeting tourists.

While travel insurance isn't there to cover your card being skimmed (you've got to hit up your bank to recover those losses), some of our policies can help with the cost to replace your credit cards. And if you're unsure what to do, all of our 24/7 Emergency Assistance Teams can provide advice.

What's covered by travel insurance if my credit cards are stolen?

Country of ResidenceCredit Card Replacement24/7 Assistance
Australia
Brazil
Canada
Ireland
New Zealand
United Kingdom
USA
All other countries

What's not covered by travel insurance?

  • Any financial loss if your cards are skimmed or used fraudulently.
  • Cancelation or trip interruption expenses unless you're an Aussie or Kiwi.
  • If you don't get a report from the police or relevant authority confirming what has happened.

This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Policy Document in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.

What to do if your credit card gets stolen.

It’s essential that you report the theft of your credit card to the police as soon as possible, and get it in writing for your claim. 

If you need urgent help, get in contact with our 24/7 Emergency Assistance Team as soon as possible, so that our team can advise you of what you need to do to get a replacement credit card.

To help our 24/7 Emergency Assistance Teams assist them quickly, they'll need the following:

  • Your policy number
  • Your location
  • As many details as possible about the circumstances

Stolen Card in Venice Beach.

I had my passport and credit cards stolen from my bag while staying in Venice Beach, California. This is the beginning of my trip which I had prebooked and organised flights and tours from LA to other parts of America. I have missed my flight to Las Vegas from SanFrancisco and my flight from Las Vegas to Seattle. I also had to cancel accommodation in Las Vegas and San Francisco. This is due to the fact that the earliest time for me to get a replacement temporary passport and cards is too late.
A.Larkin. Australian in the U.S.
Claim Paid: $936.85

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

FAQ

Here are our most frequently asked questions about stolen credit cards. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team

Travel Insurance for Stolen or Lost Credit Cards

When your cards get stolen or lost and you need a replacement.

    As featured in:

  • As featured in:

Credit card theft is all too common when traveling overseas, with organised crime networks often targeting tourists.

While travel insurance isn't there to cover your card being skimmed (you've got to hit up your bank to recover those losses), some of our policies can help with the cost to replace your credit cards. And if you're  unsure what to do, all of our assistance teams can provide advice.

What's covered by travel insurance if my credit cards are stolen?

Country of ResidenceCredit Card Replacement24/7 Assistance
Australia
Brazil
Canada
Ireland
New Zealand
United Kingdom
USA
All other countries

What's not covered by travel insurance?

  • Any financial loss if your cards are skimmed or used fraudulently
  • Cancelation or trip interruption expenses unless you're an Aussie or Kiwi
  • If you don't get a report from the police or relevant authority confirming what has happened

This is not a full list of what's covered and not covered. There are limits and conditions that apply, so for more information, read your policy carefully before you buy.

What to do if your credit card gets stolen.

It’s essential that you report the theft of your credit card to the police as soon as possible, and get it in writing for your claim. 

If you need urgent help, get in contact with our emergency assistance team as soon as possible, so that our team can advise you of what you need to do to get a replacement credit card.

To help our Emergency Assistance teams assist them quickly, they'll need the following:

  • Your policy number
  • Your location
  • As many details as possible about the circumstances

Stolen Card in Venice Beach.

I had my passport and credit cards stolen from my bag while staying in Venice Beach, California. This is the beginning of my trip which I had prebooked and organised flights and tours from LA to other parts of America. I have missed my flight to Las Vegas from SanFrancisco and my flight from Las Vegas to Seattle. I also had to cancel accommodation in Las Vegas and San Francisco. This is due to the fact that the earliest time for me to get a replacement temporary passport and cards is too late.
A.Larkin. Australian in the U.S.
Claim Paid: $936.85

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

FAQ

Here are our most frequently asked questions about stolen credit cards and travel insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team

Travel Insurance for Overseas Accidents

What's covered by travel insurance when your adventure turns into misadventure.

    As featured in:

  • As featured in:

For information relating to policies purchased prior to 18 May 2022, please check the Policy Document provided with your purchase. You can contact us if you need this sent to you again. For policies purchased on or from 18 May 2022 please see below.

Cover for accidents overseas is a critical part of planning for any adventure. Whether you’re exploring on the map or hurtling off it, serious accidents can happen anywhere, anytime.

What’s covered by World Nomads travel insurance if I have an accident overseas?

If you’re injured in an accident, you can be covered for emergency medical treatment including:

  • Hospitalisation.
  • Day surgery and out-patient treatment.
  • Visits to registered medical practitioners.
  • Prescribed medicines.
  • Medical evacuation including air ambulance.

We also have 24/7 Emergency Assistance teams who can guide you to the nearest hospital, arrange medical transport, set up direct payments to the medical facility, and give support to your family. Coverage may depend on your past medical history, what's happened to you and any other conditions, limits or exclusions of cover as described in your policy.

Depending on your policy and your Country of Residence, there are limitations – doing a bit of research on where you’re going will help you pick the right policy.

What’s not covered?

  • If you’re intoxicated as a result of taking drugs or drinking alcohol.
  • If you’re doing an activity the policy doesn’t cover.
  • If you’ve been acting recklessly and taking needless risks.
  • If you ride a motorbike without a helmet or the correct licence.

This is not a full list of what's covered and what's not covered. There are limits and conditions that apply, so for more information check out our articles on overseas medical coverage and adventure sports coverage, and read your policy carefully before you buy.

This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your Policy Document in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.

Emergency Assistance for travel accidents

It’s essential that you get in contact with our 24/7 Emergency Assistance Teams as soon as possible, so that our teams can support you from the time you fall sick or get injured until the time you get home.

So that our Emergency Assistance teams can assist you quickly, please be ready with the following:

  • Your policy number
  • A contact number for where you are now
  • The nature of your problem
  • Your location

Moped Accident in Koh Tao.

I was injured in Koh Tao, Thailand in a moped accident. The moped turned over onto my foot and a sprained/injured ligaments and tendons in my left foot. I am unable to walk on my foot at all. The doctor gave me a foot in lieu of a cast, and crutches stating that I could not bear any weight on my foot for a minimum of 3 weeks. I was also told to rest my foot, and could not do so while traveling and needed to come back to the US for help getting around as well as time to heal.
C.Halstead. American in Thailand.
Claim Paid: $620.22

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

FAQ

Here are our most frequently asked questions about overseas travel accidents. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team

  • Does my insurance pay for my accident upfront or do I have to pay and claim?
    Who pays depends on what’s happened! If it’s an emergency situation where hospital admission and/or medical evacuation is required, the insurer may cover these costs upfront (provided the incident is covered as per the policy wording, of course). This is decided on case by case and requires pre-approval first.
Photo © Jovo Jovanovic/Stocksy

Travel Insurance for Overseas Accidents

What's covered by travel insurance when your adventure turns into misadventure.

    As featured in:

  • As featured in:

For information relating to policies purchased prior to 03 February 2022, please check the PDS provided with your purchase. You can contact us if you need this sent to you again. For policies purchased on or from 03 February 2022 please see below.

Cover for accidents overseas is a critical part of planning for any adventure. Whether you’re exploring on the map or hurtling off it, serious accidents can happen anywhere, anytime.

What’s covered by World Nomads travel insurance if I have an accident overseas?

If you’re injured in an accident, you can be covered for emergency medical treatment including:

  • Hospitalisation.
  • Day surgery and out-patient treatment.
  • Visits to registered medical practitioners.
  • Prescribed medicines.
  • Medical evacuation including air ambulance.

We also have 24/7 Emergency Assistance teams who can guide you to the nearest hospital, arrange medical transport, set up direct payments to the medical facility, and give support to your family. Coverage may depend on your past medical history, what's happened to you and any other conditions, limits or exclusions of cover as described in your policy.

Depending on your policy and your country of residence, there are limitations – doing a bit of research on where you’re going will help you pick the right policy.

What’s not covered?

  • If you’re intoxicated as a result of taking drugs or drinking alcohol.
  • If you’re doing an activity the policy doesn’t cover.
  • If you’ve been acting recklessly and taking needless risks.
  • If you ride a motorbike without a helmet or the correct licence.

This is not a full list of what's covered and what's not covered. There are limits and conditions that apply, so for more information check out our articles on overseas medical coverage and adventure sports coverage, and read your policy carefully before you buy.

This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your PDS in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.

Emergency Assistance for travel accidents

It’s essential that you get in contact with our 24/7 Emergency Assistance Teams as soon as possible, so that our teams can support you from the time you fall sick or get injured until the time you get home.

So that our Emergency Assistance teams can assist you quickly, please be ready with the following:

  • Your policy number
  • A contact number for where you are now
  • The nature of your problem
  • Your location

Moped Accident in Koh Tao.

I was injured in Koh Tao, Thailand in a moped accident. The moped turned over onto my foot and a sprained/injured ligaments and tendons in my left foot. I am unable to walk on my foot at all. The doctor gave me a foot in lieu of a cast, and crutches stating that I could not bear any weight on my foot for a minimum of 3 weeks. I was also told to rest my foot, and could not do so while traveling and needed to come back to the US for help getting around as well as time to heal.
C.Halstead. American in Thailand.
Claim Paid: $620.22

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

FAQ

Here are our most frequently asked questions about travel accidents and travel insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team

Photo © Jovo Jovanovic/Stocksy

Travel Insurance for Overseas Accidents

Stay protected with emergency medical and evacuation coverage in case of an accident during your travels

    As featured in:

  • As featured in:

Adventure’s calling…what’s it gonna be? Snowboarding in the Swiss Alps or scuba diving off the Canary Islands? Remember, with adventure comes the possibility of misadventure, and even the best planned trips can hit a snag when accidents occur. World Nomads offers UK travellers insurance options for those ‘just in case’ moments.

What is covered if I have a travel accident?

World Nomads offers two insurance plans: Standard and Explorer. Both plans cover medical expenses for accidents overseas, but the Explorer Plan has higher limits.

Here are some of the ways we could help UK policyholders if they have an accident while travelling:

Hospital stays: whether it’s a sprained ankle from a trek in Peru, or a case of Bali Belly, World Nomads can cover inpatient care, including emergency treatment, surgeries, and necessary overnight stays.

Out-patient surgeries: if an accident leaves you needing a quick procedure, you could be covered—minus the lengthy hospital stay.

Prescribed medications: need antibiotics after a run-in with an overzealous jellyfish while scuba diving in The Maldives? We may be able to cover the bill for that.

Medical evacuation and repatriation: sometimes, the thrill of exploring new places comes with unexpected risks. If a severe medical emergency happens while you’re overseas, we’ll help you get the care you need—no matter where that may be. World Nomads covers medical evacuations, including air ambulance transport if required, so you can get to the nearest suitable medical facility or back home with the support you need.

And while we hope you never need it, we also cover the repatriation of remains in the event of the unthinkable, easing the burden on your loved ones during difficult times.

Accidental death and dismemberment: if you get seriously hurt during your trip– and lose your sight, a limb, or even your life – you (or a designated beneficiary) can get compensated for the loss, up to the maximum benefit amount specified in your plan.

Note: the loss must have occurred within 365 days of the accident to receive benefits.

Additional Benefits for UK Travelers

Adventure and Activity Cover: 150+ Activities

Our UK policyholders love a good thrill, and we’re all for it—that’s why we offer cover for over 150 activities and sports. Got a hankering for barefoot waterskiing? Lake Como’s glassy waters in Italy are perfect for it—and yes, if you get a little wobbly and twist an ankle, we’ve got you covered (not that we wish that on anyone!).

Air Doctor: Medical Help When You Don’t Need a Hospital

For non-urgent issues, World Nomads also offers access to Air Doctor. So, if you’re exploring the Australian Outback or visiting remote villages in South America, you can connect with a doctor virtually or find one nearby. Air Doctor makes it easy to get advice, prescription refills, or minor treatments without navigating an unfamiliar healthcare system—perfect for handling those minor bumps in the road so you can get back to the adventure.

Worldwide 24-hour Emergency Medical Assistance

When exploring the world, the last thing you want to worry about is what to do in a medical emergency. That’s where our 24-hour Emergency Medical Assistance team steps in. Available around the clock, our team is here to help connect you to local medical providers, coordinate your care, and ensure you’re supported at every step.

What should I do if I have an accident while overseas?

  1. First, make sure you’re safe and out of immediate danger. Take a deep breath and evaluate any injuries or risks around you.
  2. Call our Emergency Medical Assistance Team immediately. They’re available around the clock to guide you through what to do next and can help connect you to local medical services if needed.
  3. When you call, be ready to share the following details:

- Your location: give as much information as possible about where you are, including any landmarks if you’re in a remote area.

- Nature of the emergency: describe what happened and the extent of your injuries or illness.

- Your policy number: have your World Nomads policy number handy to speed up assistance.

  1. Pre-authorisation may be required for more extensive medical expenses like surgeries or extended hospital stays. Our team will help you arrange this to ensure you’re covered, and they’ll handle direct payments to the medical provider when necessary. 
  2. Keep in touch with our Emergency Medical Assistance team until you no longer require treatment or assistance.
  3. If you need to make a claim, you can do it online through your World Nomads account. It’s simple and convenient, so you can focus on getting back on your feet.

Heads-up: this travel insurance covers you over and above any state health insurance or reciprocal health agreements, like your GHIC or EHIC. If you're heading to the EEA or Switzerland, remember to bring a valid GHIC (or EHIC if you still have one) for access to state healthcare at reduced or no cost. And when your EHIC expires, just switch over to a GHIC to keep those benefits rolling.

What’s not covered if I have an accident whilst travelling?

  • If an accident happens after too many Coronas, we won’t cover you.
  • Acting a fool and breaking the law? We won’t cover that.
  • If you decide to push the limits of your policy inclusions, you’re on your own.
  • Pre-existing medical conditions
  • If you ride a motorbike without a helmet, the correct licence, or a valid CBT certificate (DL196).

This is not a complete list of what's covered and not covered. Some limits and conditions apply, so for more information, check out our articles on overseas medical coverage and adventure sports coverage, and read your policy carefully before you buy. Contact us if you’re still not sure.

Mountain Biking Accident.

I was riding my mountain bike when I hit something and went over my handle bars. I put both hands out and broke my wrists and knocked myself out. I woke up in an ambulance and then went to Whistler Health Care Centre where I had x rays and further treatment.
U.K resident in Canada.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Come to a sticky end?
  • Called to jury duty?
  • Been made redundant?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need drugs?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • You or a family member dead?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Luggage lost?
  • Passport pilfered?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

FAQ

Here are our most frequently asked questions about overseas medical insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.

  • Will I get an upgrade if I am sent home?
    The Emergency Medical Assistance team can arrange transportation home in the event of medical repatriation, where necessary. You won't be getting an upgrade if it's not medically necessary.

Cheap isn't always the way to go.

    As featured in:

  • As featured in:

This content is for New Zealand residents only. 

Do you really want cheap travel insurance?

Cheap Travel Insurance is only good if it protects you for those emergencies it’s supposed to protect you for.

Going too cheap can mean you’re not covered when it matters and if you’re not covered… your trip of a lifetime can get very expensive, very fast.

That’s why at World Nomads we listened to our experienced travellers and designed designed simple and flexible travel insurance policy options to match their high expectations, at an affordable price (but not the cheapest).

All policies include a number of benefits that our travellers may need, these include:

  1. Overseas medical
  2. Cancellation
  3. Luggage cover
  4. 24/7 worldwide assistance

Travel insurance options that have your back

As no two travellers are alike, we’ve designed a Standard and Explorer travel insurance option so you can choose whether you pay for the extras or not.

If you’re planning to kayak the Amazon solo or throw yourself out of a plane with just a little bit of silk attached to your back, the Explorer option may be more suited to you.

Then again, you might be surprised by what is covered under the Standard travel insurance option. Just tell us who you are, where you’re going and how long you’ll be gone for and we’ll generate your instant quote with all the detail you need.

And if you’re not sure you can start with the Standard and upgrade your travel insurance at any time, even if you’re already on the road. Check your policy for the coverage start date and time.

This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Policy Document in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.

We know we’re not the cheapest, but with us you can travel with confidence, knowing you’ve got 24/7 traveller support, insider information to help you plan your trip and coverage for all the important events you’re likely to encounter.

Cycle Accident

During cycle tour of Malaysia I fell off my bike and sustained abrasions and an undisplaced fracture of the surgical neck of my left humerus. No other vehicles were involved in the crash, but a private vehicle stopped and transported us to the nearest town (Gua Musang). Gua Musang Hospital (a public hospital) diagnosed and treated the injuries. I advised WN of the incident the following day. Following the injury we had to arrange alternative transport(train) to Kuala Lumpur and cancel the remainder of our cycle tour, including ferries booked in Australia that had a non-refundable portion.
Claim paid: $166.84
New Zealand Nomad in Malaysia.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Have you died?
  • Have your relos died?
  • Has an earthquake damaged your home?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need medicine?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up overseas?
  • Medivac needed home?
  • You died overseas?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Damaged docs?
  • Passport pilfered?
  • Tech trashed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team