For information relating to policies purchased prior to 8 November 2022, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 8 November 2022, please see below.
Travel and medical assistance is available by our Emergency Assistance Team 24 hours a day, 7 days a week.
As we’ve recently changed our insurer, please select the date you bought your policy for the correct Emergency Assistance Team contact details:
Emergency Assistance
Contact our Emergency Assistance team. They're available 24 hours/7 days.
Phone:+32 (0)2 808 66 32
Email: worldnomadsassist@axa-assistance.com
Phone: +45 89 87 30 23
Email: worldnomadsassist@axa-assistance.com
Phone: +49 (0)335 5622 3012
Email: worldnomadsassist@axa-assistance.com
Phone: +31 (0)20 8080731
Email: worldnomadsassist@axa-assistance.com
Contact our Emergency Assistance Team. They are available 24 hours/7 days.
Ask the local operator to connect you reverse charges or claim your call costs later. Phone numbers are not toll free unless specified.
You'll need the international dialling code or just the plus sign (+) to dial the number correctly on your mobile phone.
Please have your policy number and local phone number handy when you call.
For 24/7 Emergency Assistance contact:
Ask the local operator to connect you reverse charges or claim your call costs later. Phone numbers are not toll free unless specified.
You'll need the international dialing code or just the plus sign (+) to dial the number correctly on your mobile phone.
Please have your policy number and local phone number handy when you call.
For help in an emergency, contact our Emergency Assistance Team. They are available 24 hours a day, 7 days a week.
For policies purchased on or after 1 September 2021:
For policies purchased before 1 September 2021:
From anywhere in the world:
+353 21 237 8008
For policies purchased on or after 1 September 2021:
worldnomadsassist@axa-assistance.com
_________________
For policies purchased before 1 September 2021:
We’re here to help if you have a question about your claim. We’re available
For policies purchased on or after 1 September 2021:
For policies purchased before 1 September 2021