Travel Insurance: Who do I call for emergency help?

For 24/7 Emergency Assistance contact:

  • Phone : +353 21 237 8008 or  +61 2 8263 0470 (Call via an operator reverse charges. Not toll free. Call costs are claimable.) 

  • Email: [email protected]

You'll need the international dialing code or just the plus sign (+) to dial the number correctly on your mobile phone.
Please have your policy number and local phone number handy when you call. 

Please note:

 For policies purchased on or after 1 August 2019: Your policy is underwritten by XL Insurance Company SE; For policies purchased between 17 January 2019 and 31 July 2019: Your policy is underwritten by Lloyd’s Insurance Company SA; For policies purchased between 2 December 2018 and 16 January 2019: Your policy is underwritten by certain underwriters at Lloyd’s.


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  • All contact details
  • Emergency Assistance Contact
  • Claims contact

Contact our Emergency Assistance Team

For help in an emergency, contact our Emergency Assistance Team. They are available 24 hours a day, 7 days a week.

Contact us

Phone

For policies purchase on or after 2 December 2018:


+353 21 237 8008


+353 21 237 8003

_________________


For policies purchased before 2 December 2018:


+45 70 23 24 61


+45 42 41 30 00

Email

For policies purchase on or after 2 December 2018:

[email protected]

_________________

For policies purchased before 2 December 2018:

[email protected]

Contact our Claims Team

We’re here to help if you have a question about your claim. We’re available

Contact us

Phone

For policies purchase on or after 2 December 2018:


+353 21 237 8006

_________________


For policies purchased before 2 December 2018:


+45 70 20 70 48

Email

For policies purchase on or after 2 December 2018:

[email protected]

_________________

For policies purchased before 2 December 2018:

[email protected]