Get online travel insurance: Buy and claim online whenever you need
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Article at a glance:
- With World Nomads you can buy, extend, and claim online — anytime, anywhere.
- Choose between Standard and Explorer plans that may match your travel style.
- Includes cover for medical emergencies, trip cancellations, stolen belongings if lost items are lost by carrier, and more.
- Adventure ready — with cover for 220+ sports and activities.
- Simple online claims process and 24/7 global emergency assistance.
- Always read the Policy Document to understand what’s included and excluded.
- What’s covered by World Nomads travel insurance plans?
- Which online travel insurance plan is right for me?
- What’s not covered?
- Travel insurance tips for New Zealand travellers
- FAQs
With World Nomads, you'll have access to your policy and the option to make a claim online anytime, anywhere.
That means you can purchase, extend or make a claim online - plus you can choose between two travel insurance plans.
What’s covered by World Nomads travel insurance plans?
World Nomads offers New Zealand travellers coverage, with Standard and Explorer plans to choose from. Our online travel insurance includes those essential protections that matter most when you’re overseas, such as:
- Access to 24/7 Emergency Assistance.
- Overseas medical cover: For those times when you need immediate medical assistance.
- Baggage and personal effects cover: Cover for delayed, accidentally damaged, or stolen luggage, personal belongings, gear, and select sporting equipment.
- Trip cancellation coverage: For those non-refundable, pre-paid adventures when your trip is cancelled due to an insured event.
- Adventure activities: If you're looking for travel insurance that covers adventure activities, World Nomads covers more than 220 adventure sports and activities, from skiing and snowboarding to scuba diving, and many more. Please note: an additional premium is required for certain activities such as snow sports.
- Trip delays and interruption: If your journey is delayed or cancelled due to a covered event.
The above features and benefits are a summary of cover only. Terms, conditions, limits, exclusions apply, please read your Policy Document carefully and contact us if you have any questions.
Which online travel insurance plan is right for me?
With World Nomads, you can choose between our Standard or Explorer plans.
Our Standard plan offers all the essentials, including overseas medical expenses, baggage protection, and cover for adventure activities, while our Explorer plans offer additional benefits and higher coverage limits.
Want all the details?
You can compare the Standard and Explorer plans and prices through getting in instant quote.
Get a quote
What’s not covered?
World Nomads’ travel insurance isn’t designed to cover everything. Some things we don’t cover, or instances where you might not be covered, include:
- A loss arising from being intoxicated by or addicted to drugs or alcohol.
- Ongoing treatment at home.
- Unattended personal belongings and/or baggage.
- Trip delays caused by expected and known events.
It’s important to read the Policy Document carefully to understand what is and isn’t included as well as specific coverage and limitations that may apply.
Unsure if something is covered? Get in touch and we’ll help clear things up for you.
Tips for New Zealand travellers
- Stay up to date with the latest travel advisories and safety information for your destination at
- Research reciprocal healthcare agreements between New Zealand and your planned destination. New Zealand has reciprocal health agreements with only two countries: Australia and the United Kingdom. These agreements provide limited access to publicly funded healthcare for essential medical treatment if you are a citizen of the other country visiting New Zealand, or a New Zealand citizen visiting Australia or the UK. Travel insurance is designed to provide protection that goes beyond these agreements.
- Planning adventure activities? Whether you plan to ski the slopes of Canada or dive the reefs in Southeast Asia, if you plan to take part in snow sports or adventure activities, ensure your travel insurance plan covers the specific activities. An additional premium may be required, i.e. for snow sports.
This is only a summary of coverage and does not include the full terms, conditions, limitations, and exclusions of the policy. You should read your Policy Document in full, so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.
The information provided is of a general nature and is provided for information purposes only. It does not constitute financial advice in any form and should not be relied on as a substitute for obtaining professional advice that is specific to your circumstances. You should seek advice from a financial advice provider if you would like further information about whether a particular product is appropriate for you and your circumstances.FAQs for online travel insurance for Kiwis
Here are our most frequently asked questions about online travel insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team
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Can I extend my policy online?
Yes, you can extend your policy online. Eligibility and limitations may apply, like if your policy has expired (don’t worry, if your policy has expired you can purchase a new one). A 72 hour waiting period applies if travel insurance is purchased while outside New Zealand. Extending your policy is simple, log into your account and purchase additional coverage before your current policy expires. For more information check out our article Extending your trip.
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Can I buy a plan online if I’m already overseas?
World Nomads provides travel insurance for New Zealanders already overseas, and allows you to buy coverage online no matter where you are. While you can buy travel insurance online, waiting periods may apply - a 72 hour waiting period does apply if purchased while outside New Zealand - and some benefits may not be immediately available, so if you can, you should consider travel insurance before you go.
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How do I make a claim online?
Making a claim is a straightforward process. You can even do it online. The key to keeping your claim quick and easy is being prepared with things like receipts, police reports, and getting in touch with our 24/7 Emergency Assistance team. Here’s more about the claims process.
Travel Cover for 220+ Adventure Activities
- Scuba diving
- Mountain biking
- Surfing
- Bungee jumping
- Skiing
24/7 emergency assistance
If you need medical assistance or emergency medical evacuation our team is available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
From New Zealand & Overseas:
+61 2 8263 0470 or
+61 2 8292 1470
(reverse charges via an operator from anywhere in the world)
Within Australia (Free call): 1800 611 210
Before your trip, check the latest government advice for any travel alerts for your destination.