By telling us your country of residence we are able to provide you with the most relevant travel insurance information.
Please note that not all content is translated or available to residents of all countries. Contact us for full details.
Yes, there’s cover for hurricanes, cyclones, or monsoons!
It goes without saying that you need to have your policy before these wiley whirling dervishes of destruction become a known natural disaster and has a name. So if you’ve done that, we’ll do everything we can to help you.
Yes. If you’re unlucky enough to be injured by a cyclone or hurricane, our emergency assistance team can help you get to the nearest medical centre so you can receive the attention you need. If you’re too badly hurt to stay on, we can take you home. You can find out further information here on how we help travellers with overseas medical treatment.
No. The Bupa Global Travel cancellation benefits are cancellation due to your own illness, or that of your close relative or travelling companion.
Unfortunately there is no cover on this policy.
If there's a cyclone or hurricane where you’re staying and the Royal Danish Ministry of Foreign Affairs or British Foreign and Commonwealth Office recommends evacuation, we can evacuate you to the nearest safe country or back home. The insurer, Bupa Global Travel, will make this call at the time.
As the policy is outside of its premium refund period and you’ve travelled on it, there are no partial refunds. You are, however, welcome to make a claim for any expenses you might have incurred.
Funnily, we get asked this a lot; so here’s something we prepared earlier, a step by step on how to claim
It’s important that you contact your emergency assistance team as soon as you can so that they can help you out. Their details can be found in the following page as well as on your certificate of insurance.
We’re here to help if you have a question about travel insurance. We’re available:
For policies purchase on or after 2 December 2018:
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For policies purchased before 2 December 2018:
Before your trip, check to see if there are current travel alerts for your destination – you can also view the latest government advice
Gaza−Israel conflict: For travellers in, or planning on travelling to, Israel or the Palestinian Territories, please see our travel alert with more information.
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