Coronavirus (COVID-19) and travel: The situation around the world is changing dramatically. Various governments have changed their travel warnings to restrict travel during this time. To understand how this may impact cover under your policy, please go to our FAQs and select your country of residence.
For the latest travel warnings and alerts around the world, read about lockdowns and border restrictions.
There are no current travel warnings or alerts. For up-to-date information, check with your government travel advisory for travel advice.
Hurricane Maria is expected to impact Montserrat on Monday, and it may have stregthened to category 3 by that time. Beware of strong winds and flooding from heavy rain. If you have not already left the island you shold immediately seek the help of authorities in finding suitable shelter.
Need assistance? Find the emergency contact telephone number for you.
So we can best assist you, please be ready with the following:
The absolutely best way to survive a hurricane is to avoid one. Get away from it, but if you make the decision to leave make that decision early. Do not leave it until the last minute because you may find yourself caught without proper shelter.
If you decide to stay and "ride it out" it is advisable to get to an authorized shelter. The locations of these will be broadcast, or locals will know where they are. If there is no shelter, prepare to "shelter in place" in an internal room without windows.
Once a "storm watch" has been issued, make sure you are prepared in the event that the watch becomes a "warning."
During the storm
After the storm
There may be cover for you if you purchased your policy prior to the storm or hurricane being declared. Check your policy or call our customer assistance teams if you are unsure.
Coverage may vary depending on your place of residence and the level of cover you have purchased, however GENERALLY the cover and benefits of Trip Cancellation or Trip Interruption may assist you. If regular carriage services to your destination have ceased for 24 hours or more (so you can't get there) you may be able to make a claim. Check with our customer assistance teams.
Now classified as a Category 5, Hurricane Irma made landfall early this morning on St. Barthelemy, St. Martin, and Anguilla. Widespread damage has been reported, but no casualties at this time.
Irma is now heading towards Puerto Rico and threatening St. Kitts and Nevis, the Virgin Islands, Hispaniola, and Cuba.
Travel warnings have been issued for Antigua, Barbuda, Anguilla, Montserrat, St. Kitts, and Nevis, Saba, St. Eustatius, and Sint Maarten, British Virgin Islands, U.S. Virgin Islands, Puerto Rico, Vieques, and Culebra, Dominican Republic from Cabo Engano to the northern border with Haiti, Guadeloupe, Southeastern Bahamas and the Turks and Caicos Islands.
The United States has declared states of emergency in Florida, South Carolina, and Puerto Rico.
Aside from extremely strong winds, Hurricane Irma is likely to create a storm surge of 11 feet or more, and large, breaking waves. Heavy rains could cause life-threating flash floods and mudslides.
You can buy at home or while traveling, and claim online from anywhere in the world. With 150+ adventure activities covered and 24/7 emergency assistance.