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Like all con artists around the world, Italy's thieves and scammers will try to take advantage of visitors who don't know the language. Here are are some of the most common tricks in Italy.
Photo © iStock/John Tsotras
Travel scams have existed around the world as long as we’ve been traveling. Those in Italy are similar to what you’ll encounter in other European countries, with an Italian flavor of their own, of course. Here are some of the most common to keep in mind, while remembering the best way to avoid being scammed is to follow your instincts: offers or overtures that would seem dodgy back home, are rarely to be trusted in Italy either.
Overcharging in Italy
Stories of tourists hit by comically large bills for a round of gelato or a pasta lunch in Rome or Venice regularly hit the headlines. One of the easiest ways to avoid the possibility of being overcharged, either legitimately or not, is to find a bar or restaurant just a little away from the tourist site you’re visiting. Sometimes even a couple of streets will make all the difference. And, if you need a coffee or drink in a heavily touristed street do what locals do – stand at the bar rather than sitting down.
Ways to avoid an unpleasant surprise at the end of your meal include:
Always ask for a written menu, or look for it behind the bar, and ask for il conto (your restaurant bill or cheque) when it’s time to pay; if they make up the bill only on a piece of paper and you aren’t happy, press for a ricevuta fiscal – an official tax receipt.
Be aware that extra charges are often perfectly legitimate, if not always fair; they include a traditional per person pane e coperto – in essence, a cover charge, sometimes including bread for the table – and, mostly in touristy restaurants, a mandated servizio charge, that takes the place of a tip.
Understand that fish and seafood are often listed a etto, by the 100g, rather than by the dish.
In places with sea views, such as the Cinque Terre or Amalfi, always make sure to check for fine print that mandates a hefty minimum per person charge (one that they may insist be applied even to small children dining with you).
If you still believe you have been ripped off, you can refuse to pay, and if the restaurant threatens to not allow you to leave, call the police on 112.
Worried you’re being overcharged in a museum or sight? Ask to see the official entrance prices and, again, ask for an official receipt.
The fashion scam
A well-suited man approaches you just off a piazza in Rome’s centro storico or on a street near the Coliseum. He works for an 'insert-famous-Italian-fashion brand', he says, and has been at a fashion or trade fair. Oh, my brother’s wife’s from Queensland, Manitoba, and Kent too. I love you guys.
He’s got samples – cashmere coats maybe, or leather jackets, watches, silk scarves – and for various reasons such as needing cash because his card isn’t working or it’s lost, or he simply wants to offload his stock, you can have them ‘at cost’. Alarm bells should sound loud. Play along and you’ll end up down a few hundred euros with nothing but cheap rubbish in return. Note too, that any trade in counterfeit fashion goods, usually from vendors selling from a blanket on the street, is illegal in Italy, for both the seller and the buyer.
Transport traps
Although an increased police presence has somewhat tamped the scammers at Milan and Rome’s main train stations, they are certainly still working them. Don’t let anyone ‘help’ you when using a ticket machine. Likewise, don’t allow anyone to carry your luggage, even if they say they are official porters and have a trolly, as such a thing no longer exists. Both are a ruse to either distract you while you are robbed or, more likely, to demand a hefty ‘fee’ for their service or time.
When using public transport, make sure you know when and if you need to validate paper tickets, in case you encounter ticket inspectors, either real ones or imposters. It’s often easiest to buy a pass, either from a vending machine or from the tourist office, or pre-order it by mail.
Taxis are regulated throughout Italy – avoid anyone who isn’t driving an official metered vehicle. Always make sure the meter is turned on for you and note that taxis can legitimately charge extra for each piece of luggage and a cover for their journey to you, depending on which city you are in. Do your research so you know what these charges are and what a typical trip will cost.
Jewelry scam
No, you don’t want that friendship bracelet, you don’t want to feed the pigeons, nor is that ‘gold’ ring something you may have dropped. These are all a prelude for extracting various amounts of money from you, from a euro to five or 10 or more.
Watch out for these approaches in big city squares such as the Piazza del Duomo in Milan or Venice’s Piazza San Marco. If you find the approaches poignant, these are usually people in need of an income, rather than seasoned criminals, after all – quickly hand over some loose euros as a gift, but don’t engage.
Romani children
Groups of Roma children are often deployed by their families to perform or beg around tourist sights or city squares in Rome and Florence. Some have been known to use theatrical diversions such as offering pizza or seeking signatures for a petition or simply asking for help of some kind. These are rarely genuine overtures and are usually a ruse for pickpocketing. See this article for more information on how to avoid falling prey to pickpockets
Tax police scam
Italy’s Guardia di Finanza – it’s tax and anticorruption force – is entitled to ask you, the purchaser, to show your receipts after any transaction. This is done to ensure shop or restaurant owners are fulfilling their tax obligations by recording every sale. While it’s not a common occurrence, it can happen and, very occasionally, is faked by the unscrupulous. Officers will usually be in uniform but are sometimes dressed in plain clothes, which makes it hard to know if they are the real deal. You cannot be fined, even if you can’t produce a receipt, so if the ‘officers’ then ask to see ID, politely ask for the badge number, or call 112 and request assistance.
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5 Comments
Just got scammed at the train station in Bergamo. Tried to use a cigarette vending machine but an ID was required. My belgian ID didnt work so i asked a couple close by if i could borrow one of theirs. The man kindly inserted, and removed a card and the machine was unlocked. So i put in 20€ and selected my pack. After that the couple moved on and i thanked them. I got my pack but didnt get my change back ! So the change was most probably credited to his card. Couple dissapeared. I dont even wanna know how many tourist got scammed this way. It's the perfect machine for scammers..
The gift/fashion scam is very common. Was approached several times by different people. Each time they drove an expensive car (mercedes, audi) and were extremely well dressed (3pc suit).
Don't accept anything from strangers. If something sounds too good to be true...
Watch your belongings, I almost got pickpocketed a few times, but noticed it on time and stopped them.
Naples and Amalfi is the worst...
1. We got charged 40 eur for 10 min taxi ride from Naples airport to hotel, that located approx 5 miles away, the taxi driver told us 14 eur in front, after denied it. After heated conversation, we left him 30. 2. Small grocery shop in Positano i picked up 2 oranges, and got price tag on bag 25 eur kg- 16 eur, when i brought into seller attention, she did not apology, just crabbed the bag and changed the price 1.60 3. At restaurant they had extra charges for items we did not order. 4. Small grocery in Piano di Sorrento we picked up bottle of water from fridge, that they told us cost 6 eur, because it is cold! Well, water cost 0,45 cents in Supermercato.
5. Parking lot guy in Positano asked us 40 euro for parking 4 hr, when on street there was 3 eur in hour. Also, Priano beach, there was street parking available 3 eur in hour, but someone had junked the card slot, so it was cash only, no bar on beach were willing to exchange 10 eur bill, next to it was only one private parking lot, charging 3.50 an hour. I guess i know who junked it!
6. Everyone were bragging how good price they make us everywhere, unbelievable! Travelling more than 20 years, cant count so many mistakes total as we experienced in a week.
(I think I was almost abducted in Italy) I was travelling in Italy alone, a solo female to be exact. Everything was amazing, especially the food/drinks - Italy is such a special country, with lots to offer. I couldn't say one bad think about the country, or the authentic locals of Italy. But like most solo travellers I was aware of the concerns, I had many of the usual attempts at robbery, and laughed them off. I shared a room with an Austrian girl in Milan, she was shockingly robbed of her work bag containing her laptop and cash, while returning from an expo - this story shocked me because she was mugged in a busy subway station in central Milan (from there I always held my bag with my arm). While in Florence, I Had a few strange occurrences in the main squares/piazzas with men approaching me at night and trying to lure me to the riverside with them, when I asked if they were Italian.... They told me that they were Lithuanian and not Italian. One night I told one of them I would scream for the police and he ran away - I saw him a few times more walking around the duomo looking for targets, I regret not reporting it to the police (in concern of young female traveler's). I’m not a naive person, it was always flattering when an Italian man gave you a compliment in the street, but this situation felt preditory. Since coming home to Canada I have done some research on female abductions/violence in Italy, I have found some alarming stories and I wanted to share my story - so that, if any solo female travellers read this, they will be aware. I can’t stress enough how safe Italy is as a tourist, this was the only situation that still frightens me when I think about. Thank you if you read this, hope you have a fun safe journey.
Even officers mistreat and take advantage of tourists.
Our 1st day in Rome we got a 1 day bus ticket and got on the bus, it was so crowded we couldn’t move, as we were waiting to be able to move to validate tickets, an officer ask for tickets and we showed ours, he said they were not validated and fined us with more than €200, even when we had valid just bought tickets, and we tried to explain we were waiting people to move to validate the tickets, but the officer was rude and abusive because we couldn’t communicate in Italian.
The officer was even aggressive and we actually got a bit scared. I think Italy, even more Rome, is really unfriendly & aggressive with tourists.
Officers in most places in Italy yell and scare tourists, they seem to hate tourists.