Yes we can help. As we’ve recently changed our insurer, please select the date you bought your policy for more information:

Policies purchased on or after 1 Nov 2018 (GMT)

Policies purchased before 1 Nov 2018 (GMT)
 

For policies purchased on or after 1 Nov 2018:

The emergency assistance team speak English and can provide multi-lingual support through an interpreter service if required.
The customer services team and the claims team communicate in English.
You will have to translate documentation into English (at your expense) before submitting your claim.

Note: For policies purchased on or after 1 August 2019, your World Nomads policy is underwritten by XL Catlin Insurance Company UK Limited. For policies purchased between 1 November 2018 and 31 July 2019, your World Nomads policy is underwritten by certain underwriters at Lloyd's.

 

For policies purchased before 1 Nov 2018:

The emergency assistance team speak English and can provide multi-lingual support when you need it most.

The customer services team and the claims team communicate in English.

You will have to translate documentation into English (at your expense) before submitting your claim.

Note: For policies purchased before 1 Nov 2018, your World Nomads policy is backed by Millstream.

 


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Our contact details

We’re here to help if you have a question about travel insurance.

  • Monday to Friday 9:00am - 5:00pm (UTC/UTC+1) (For policies purchase on or after 1 November 2018)
  • Monday to Friday 9:00am - 5:00pm (GMT/BST) (For policies purchased before 1 November 2018)

Contact us

Phone

For policies purchase on or after 1 November 2018:


0800 260 5081


+353 21 237 8000

_________________


For policies purchased before 1 November 2018:


0330 660 0738


+44 (0) 330 660 0738