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Please note that not all content is translated or available to residents of all countries. Contact us for full details.
If your airline has permanently lost your luggage, you can make a claim for your lost items.
If your checked-in luggage is permanently lost by the airline, you can make a claim for lost items such as:
Travel insurance is not designed to cover everything. Some items which aren’t covered include:
Be aware that there is a per item limit, meaning there is a maximum amount you can claim for each item in your luggage.
This is a summary only. It does not include all terms, conditions and exclusions of the plans described. Please refer to the actual plans for complete details of coverage and exclusions and take the time to read the full description of coverage in the policy.
Remember, if you need help, you can contact us.
We’re here to help if you have a question about travel insurance. We’re available:
Within the USA & Canada toll free:
1-844-207-1930
From anywhere in the world, direct / collect:
+1-816-905-3963
Before your trip, check the latest government advice for any travel alerts for your destination.
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