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I broke my leg in Koh Samui

How World Nomads Travel Insurance helped when Anton's trip came to an end in Thailand

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Watch Anton's story

I fell on my side and heard the sound of dry stick breaking, I realized my leg was broken, then I just lay on the beach... The first phone call I got was from World Nomads and they basically told me, you don't worry about this Anton, just focus on getting better...and we'll take care of the rest.

World Nomads customer from Iceland

How World Nomads helped

  • Hospital treatment

    Anton required surgery after breaking his leg and wrist in a fall while traveling in Thailand. We called Anton daily to check on his progress and once cover was confirmed, we took care of his medical bills and his hospital admin.

  • Escorted flight home

    After his surgery, Anton couldn’t travel back to Iceland without help, so we sent Luke from our Emergency Assistance Team to Thailand to meet him while in hospital. Luke was also there to help Anton carry his bags and escort him home on the plane to Iceland.

  • Reimbursement for unused flights

    Anton had paid for multiple flights to continue his journey across Asia, so we reimbursed him for the cost of the unused flights when his adventure was unexpectedly cut short.

Traveler's country of residence: Iceland
Destination: Thailand
Claim paid: €34,010.73 (Euros) 

If you’re injured in an accident while traveling, you can be covered for emergency medical treatment including: hospitalisation, day surgery and out-patient treatment, visits to registered medical practitioners, access to prescribed medicines, and medical evacuation including air ambulance. Coverage may not be the same or available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage before you buy. 

Need to make a claim?

All World Nomads claims are different and will depend on your specific circumstances. If you need to find any information on claims, you can find it in your policy wording which explains what’s covered and what’s not covered, and which conditions, limits and exclusions apply.

Please get in touch if you have any questions about coverage or visit our Make a Claim page if you need help to make a claim.

Why you should consider travel insurance

We get it, the last thing you want to think about when planning your holiday is what could possibly go wrong, and having to buy travel insurance. However, travel insurance could pay off in more ways than one, such as if you end up in hospital or are caught in unexpected events when visiting a far-away land.

Here's why you should consider World Nomads travel insurance for your next trip.

Travel Insurance Benefits: how we can take care of you

Trip Protection

Protect your hard earned vacation from unexpected cancellation.

  • Explorer Plan: $10,000
  • Standard Plan: $2,500
Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy seriously hurt?
  • Has a bushfire damaged your home?

We’ve got your back.

Emergency Medical Insurance

Take the pain out of medical or dental costs.

  • Explorer Plan: $100,000
  • Standard Plan: $100,000
Emergency Medical Insurance
  • Need medicine?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Evacuation

We'll provide assistance to get you to the hospital or home quickly.

  • Explorer Plan: $500,000
  • Standard Plan: $300,000
Emergency Evacuation
  • Banged up overseas?
  • Medivac needed home?
  • You died overseas?

Help starts here.

Protect your gear

Covers the loss, theft or damage of your bags, tech and gear.

  • Explorer Plan: $3,000
  • Standard Plan: $1,000
Protect your gear
  • Damaged docs?
  • Passport pilfered?
  • Tech trashed?

Help starts here.

  • Emergency Accident & Sickness Medical Expense
  • Repatriation of Remains
  • Trip Cancellation
  • Trip Interruption
  • Trip Delay
  • Baggage & Personal Effects
  • Baggage Delay (outward journey only)
  • Rental Car Damage – where permissible
  • Accidental Death & Dismemberment
  • Generali Global Assistance 24-Hour Assistance Services
  • Generali Global Assistance Non-Medical Emergency Transportation Services
This is a general summary for US residents only. Restrictions, exclusions and limitations will apply. Benefit limits may vary depending on the plan chosen. Check the plan documents for full details.

24/7 emergency assistance

Whether you need medical or dental assistance or advice, emergency evacuation or travel assistance, our team is available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Wherever you are, we’re here 24/7 to help you in any emergency.

Are you in need of emergency assistance right now?

Contact Generali Global Assistance:
Telephone: +1 954-334-8143 (Collect outside the US)
+1 877-289-0968 (Toll-free in the US and Canada

Contact the team

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.

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