Am I covered by travel insurance in case of a hurricane, cyclone or monsoon?

Yes, there’s cover for cyclones, hurricanes and monsoons!

It goes without saying that you need to have bought your policy before these wily whirling dervishes of destruction become a known natural disaster and warnings have been issued by authorities. So if you’ve done that, we’ll do everything we can to help you.

Does World Nomads travel insurance cover medical expenses as a result of a cyclone or hurricane?

Yes. If you’re unlucky enough to be injured by a cyclone or hurricane, our emergency assistance team can help you get to the nearest medical centre, so you can receive the medical attention you need. If you’re so badly hurt that the emergency assistance team decides you need to go home, they can organise to transport you home. However, once you’re home, we’re not able to cover ongoing medical costs under the Private Health Insurance Act 2007, so you’ll need to hit up Medicare or your private health insurer. You can find out further information on how we help travellers with overseas medical treatment here.

Does World Nomads travel insurance cover pre-trip cancellation if a cyclone or hurricane affects where I’m travelling to?

Yes, there’s cover if you need to cancel or rearrange your trip due to severe weather or a natural disaster. It’s a pretty good idea to give some thought to what kind of trip you’re doing when buying a policy, as the amount you’re covered for depends on which plan you buy.

If my trip is interrupted, what can I claim for?

If you’re already on the road and your trip is interrupted by a hurricane or cyclone, you can claim for additional transport and accommodation costs to help you get your trip back on track.

If I have to come home early, can I get a refund on the rest of my policy?

As the policy is outside of its cooling off period and you’ve travelled on it, there are no partial refunds. You are, however, welcome to make a claim for any additional expenses you might have incurred.

How do I claim?

Funnily, we get asked this a lot; so here’s something we prepared earlier: a step by step guide on how to claim.

How do I get help?

It’s important that you contact our emergency assistance team as soon as you can so that they can help you out. Their details can be found in the following page as well as on your certificate of insurance.

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We’re here to help if you have a question about travel insurance. We’re available:

  • Monday to Friday 9:00am - 6:00pm (AEST/ADST)
  • Saturday to Sunday closed (AEST/ADST)

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Within Australia:
1300 787 375

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+61 2 8256 1542