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You’ve arrived but your bags haven’t? If you need to buy some essential items to make life a little more comfortable while you wait, read on to find out what you must do to claim for these expenses ........
If your checked-in bags are delayed by 12 hours or more from the scheduled arrival time, you might need to buy some clothing, toiletries or medications to get you by until they arrive. Provided these items are essential, you can claim reasonable expenses for such items.
This depends on what plan you buy (Standard or Explorer) and how many travellers are listed on your policy
| Plan | 1 Traveller (Single) | 2+ Travellers (Couple/Family) |
|---|---|---|
| Standard | $150 per day, up to $300 total claim | $300 per day, up to $600 total claim |
| Explorer | $150 per day, up to $450 total claim | $300 per day, up to $900 total claim |
Travel insurance is not designed to cover everything, so take the time to read the terms, conditions, limits and exclusions in the policy wording, particularly Section 4 – Your Belongings and the General Exclusions, so there are no surprises if you do need to use it.
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