If it's an emergency, call our 24/7 Emergency Assistance Team
Phone: +61 2 8263 0470
or call reverse charges* via an operator +61 2 8292 1470 from anywhere in the world.
You'll need the international dialling code or just the plus sign (+) to dial the number correctly on your mobile phone.
1300 787 375
SMS: +61 4 1720 4602
If it's not urgent or you simply need to change your policy then talk to us.
*We'll accept a reverse charges call or you can claim the costs to call our 24/7 Emergency Assistance team. Reverse charges calls can be made in most countries by contacting the international operator, however, there may be restrictions when using mobiles. If you aren't sure then ask your hotel reception to connect you. Here are some of the Telstra reverse charges numbers for some carriers overseas.