Travel Insurance
Simple and flexible travel insurance. Buy at home or while travelling, and claim online from anywhere in the world.
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Good news, travel insurance just got up to 15% cheaper*.
No promo, no countdown. Just lower prices on the cover you need for your next adventure.
Our Annual Multi-Trip travel insurance just got more affordable with up to 31% off*, so you can explore your favourite destinations for less. Enjoy 12 months of cover at a reduced price and get ready for more adventures, wherever they take you.
Choose the cover that best suits your needs
Single trip
- Up to 365 days of cover in one trip.
- Flexibility in customising your coverage and destinations.
- Can be more cost effective compared to Annual Multi-Trip if you're a less frequent traveller
Annual Multi-trip
- Unlimited trips within 12-month period.
- Cover for both international and domestic travel.
- Convenience – no need to arrange travel insurance for each trip.
- Can be more cost effective compared to Single Trip if you're a more frequent traveller
A true claim story
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Immediate relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Injured abroad?
- Need a hospital urgently?
- Medical evacuation home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
We cover 150 + Adventure Activities you love + more
- Scuba diving
- Mountain biking
- Surfing
- Bungee jumping
- Skiing
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamFAQ
Here are our most frequently asked questions. You can also visit our help center for more answers.
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Do you cover adventure sports and activities
Yes - our travel insurance plans offer cover for more than 150 adventure sports and activities.
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Am I covered if I need to see a dentist while overseas?
Yes, there’s cover if you need to go to a dentist while abroad for emergency dental treatment.
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Do you need to include stopovers as a destination when buying travel insurance?
While there may be many reasons to buy travel insurance to help protect you for unforeseen events such as trip cancellation, injuries, overseas medical or dental emergencies, or baggage cover, you don’t need to purchase any extra travel insurance if you are making a quick stop-over in a country and not planning to leave the airport.
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Can I buy travel insurance if I'm already overseas?
Yes - If you're a resident of the Republic of Ireland and meet the Residential Eligibility Criteria, then you are most welcome to buy a policy while already travelling, although waiting periods and limitations may apply,
*Price reduction as of 27/06/2025 0800 IST. Reduction only applies to single trip product and is dependent on selected destination regions and age bands. Actual savings may differ. Travel insurance doesn't cover everything. All of the information we provide is a brief summary. It does not include all terms, conditions, limitations, exclusions and termination provisions of the plans described. Coverage may not be the same or available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage. World Nomads is a trading name of nib Travel Services Europe Limited which is regulated by the Central Bank of Ireland (C172027). Registered Office: City Quarter, Lapps Quay, Cork, T12 Y3ET, Ireland (Company Registration Number 601851). Collinson Insurance Europe Limited is authorised by the Malta Financial Services Authority in Malta and is regulated by the Central Bank of Ireland for conduct of business rules. World Nomads are tied to Collinson Insurance Europe Limited (CIEL) to provide the products which are manufactured by CIEL and distributed by World Nomads.
Whether ordinary or obscure, we cover a wide range of sports and activities when you travel.
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Preparing for your next adventure?
However you like to stay active when you're away, we know that sports and adventure activities play a big role in making your travel experience memorable. That's why we offer a diverse range of activities cover, catering to your unique interests. From abseiling to zorbing, there's a good chance we'll be able to cover you.
We cover 150+ Adventure Activities you love + more
- Scuba diving
- Mountain biking
- Surfing
- Bungee jumping
- Skiing
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
Travel Inspiration
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamWhat to do if you can’t go?
What to do if someone at home is sick or injured
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Unfortunately, sometimes things happen; loved ones fall ill, and best-laid plans don’t go to plan. If you find yourself unable to travel because someone at home is sick or injured, our Cancellation Travel Insurance cover helps Kiwis cover the non-refundable portion of their travel expenses. This includes transport, accommodation, tours/experiences, travel agency cancellation fees and frequent flyer points.
Here are the steps you need to take if you find yourself needing to make an online claim:
- Rearrange or cancel your bookings
- Get it in writing
- Keep your itineraries and receipts
- What if someone gets COVID-19 and I can't travel?
- Need to know more?
1. Rearrange or cancel your bookings
If you find yourself cancelling or postponing your holiday due to the illness or injury of a loved one, it’s essential you take immediate action by rearranging/cancelling all pre-paid and pre-booked travel expenses (think accommodation, tours, transportation etc.).
Traveller tip 1: Take time to research all offers, compensation options, and cancellation alternatives available when rearranging/cancelling with your service providers. Some providers can be quite accommodating – especially in unavoidable situations such as illness and injury. Not only is it in your best interest to avoid or minimise your expenses, it’s important to keep in mind that World Nomads will only cover costs within policy limits, and where you’ve taken reasonable and necessary steps to minimise costs as much as possible.
2. Get it in writing
It’s important you collect all the required reports outlining the medical situation affecting your close relative, and therefore your ability to continue with your travel plans. Some reports required include:
- Doctor or other medical practitioner’s report, confirming the illness or injury
- Hospital admission report
- Ambulance report (if applicable)
- Police report (applicable)
- Any other applicable documentation
Without supporting documentation we may be forced to deny your travel insurance claim. For full details of required documentation, and policy inclusions and exclusions, please refer to your Policy Document.
3. Keep your itineraries and receipts
If the unforeseen does happen, and you’re forced to stay in New Zealand instead of travelling abroad, make sure you keep all your paperwork. (Think receipts, itineraries, booking confirmations, cancellation confirmations, e-tickets, and vouchers).
Also, make sure to keep all documentation outlining any cancellation/postponement offers you’ve secured and refunds paid to yourself, as we’ll need to see those in order to keep your trip cancellation claim hassle-free.
Traveller tip 2: paid for your travel expenses with frequent flyer or similar air travel points? All is not lost – if you can’t recover the lost points from any other source, World Nomads Travel Insurance may be able to reimburse you for the cost of any equivalent class ticket (up to policy limits). Refer to your Policy Document for full details.
4. What if someone gets COVID-19 and I can't travel?
If your travel plans are interrupted or cancelled because a close relative in New Zealand is hospitalised or dies due to Coronavirus, you may be covered for the reimbursement of your non-refundable travel expenses. We offer Coronavirus coverage for cancellation and trip interruption expenses under our Explorer Plan.
To find out what cover applies to you, read our Coronavirus cover article, which has all of the details, including benefit limits, conditions and exclusions.
Traveller tip 3: wondering who we deem a ‘close relative’? Check out our article, Am I covered if I need to cancel my trip because a relative is sick/injured? for our definition of a close relative, and more information on what is (and isn’t covered) should you find yourself cancelling your trip because someone at home is sick or injured.
5. Need to know more?
This information may help if things go wrong, and you want to make a claim. All travel insurance plans are different, and cover will vary, depending on what’s happened, your Country of Residence, the plan you choose and any options or upgrades you buy. Your Policy Document will always have the full details of what you’re covered for.
If you have any further questions about what’s covered and not covered, just ask us.
This is a summary only. It does not include all terms, conditions, limitations, and exclusions of the plans described. Please carefully read your Policy Document for a full description of coverage. If you have any questions, please get in touch.
The information provided is of a general nature and is provided for information purposes only. It does not constitute financial advice in any form and should not be relied on as a substitute for obtaining professional advice that is specific to your circumstances. You should seek advice from a financial advice provider if you would like further information about whether a particular product is appropriate for you and your circumstances.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamWhat to do if you can’t go?
What to do if you can’t travel because someone at home is sick or injured
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As featured in:
So, you’ve booked tickets and planned the itinerary, you’re all set for the adventure of a lifetime…then the unexpected happens; someone at home becomes sick or injured and is hospitalised as result, meaning, you’re travel plans are now changing.
Unfortunately, we can’t magically make loved ones better (sorry), but if you’re insured with a World Nomads travel insurance policy, we may be able to take some of the financial sting out of cancelling or rearranging your holiday and remaining in Australia.
Here are the steps you need to take if you find yourself in this situation:
- Rearrange or cancel your bookings
- Get it in writing
- Keep your itineraries and receipts
- What if someone gets COVID-19 and I can't travel?
- Need to know more?
1. Rearrange or cancel your bookings
If you find yourself cancelling or postponing your holiday due to the illness or injury of a loved one, it’s essential you take immediate action by rearranging/cancelling all pre-paid and pre-booked travel expenses (think accommodation, tours, transportation etc.).
Traveller tip 1: Take time in the first instance to research all offers, compensation options, and cancellation alternatives available when rearranging/cancelling with your transport service providers. Some can be quite accommodating – especially in unavoidable situations such as illness and injury. Not only is it in your best interest to avoid or minimise your expenses, it’s important to keep in mind that World Nomads will only cover costs within policy limits, and where you’ve taken reasonable and necessary steps to minimise costs as much as possible.
2. Get it in writing
We know you’ll no doubt be overwhelmed dealing with the sudden medical situation facing your loved one, which is why we try and make claiming cancellation or trip interruption expenses as straightforward as possible. We may require key documents, including:
- Doctor or other medical practitioner’s report, confirming the illness or injury
- Hospital admission report
- Ambulance report (if applicable)
- Police report (applicable)
- Any other applicable documentation
Once you have these reports, you’re ready to make your online claim, 24hrs a day, 7 days a week.
3. Keep your itineraries and receipts
It’s incredibly important that you hold onto all your source documents for your cancelled/postponed adventure – and we mean everything! Receipts, itineraries, booking confirmations, cancellation confirmations, e-tickets, vouchers…the whole shebang!
Also, make sure to keep all documentation outlining any cancellation/postponement offers you’ve secured, and refunds paid to yourself, as we’ll need to see those to keep your trip cancellation claim hassle-free.
Traveller tip 2: Paid for your travel expenses with frequent flyer or similar air travel points? All is not lost – if you can’t recover the lost points from any other source, World Nomads Travel Insurance may be able to reimburse you for the cost of any equivalent class ticket (up to the policy benefit limits).
4. What if someone gets COVID-19 and I can't travel?
If your travel plans are interrupted or cancelled because a close relative in Australia is hospitalised or dies due to Coronavirus, you may be covered for the reimbursement of your non-refundable travel expenses. We may offer Coronavirus coverage for cancellation and trip interruption expenses under our Explorer Plan.
To find out what cover applies to you, read our Coronavirus cover article, which has all of the details, including benefit limits, conditions and exclusions.
Traveller tip 3: Wondering who we deem a ‘close relative’? Check out our article, Am I covered if I need to cancel my trip because a relative is sick/injured? for our definition of a close relative, and more information on what is (and isn’t covered) should you find yourself cancelling your trip because someone at home is sick or injured.
5. Need to know more?
If your travel plans are interrupted or cancelled because a close relative in Australia is hospitalised or dies due to Coronavirus, you may be covered for the reimbursement of your non-refundable travel expenses. We may offer Coronavirus coverage for cancellation and trip interruption expenses under our Explorer Plan.
To find out what cover applies to you, read our Coronavirus cover article, which has all of the details, including benefit limits, conditions and exclusions.
Traveller tip 3: Wondering who we deem a ‘close relative’? Check out our article, Am I covered if I need to cancel my trip because a relative is sick/injured? for our definition of a close relative, and more information on what is (and isn’t covered) should you find yourself cancelling your trip because someone at home is sick or injured.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamWhat to do if your luggage is delayed
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The excitement of traveling overseas for a long-awaited holiday can quickly turn into frustration and anxiety when you arrive at your destination, but your luggage doesn’t. It can be stressful standing at the conveyer belt waiting for your luggage to appear, when the last bag finally comes out and it’s not yours, but our guide can help you work out what to do next.
- Report it to your carrier straight away
- Get a written report
- Keep your receipts
- Need to know more?
- Does my insurance cover tech?
1. Report the delay to your carrier immediately
Once you realise your baggage has been delayed, speak with a representative from your carrier (usually your airline) to report the delay. Ask them for a Property Irregularity Report (PIR) or another official document. The report should state the reason for the delay as well as the date and time that your luggage is estimated to arrive. You will need this report to support any claims. Ask the carrier for some financial assistance to help you buy some everyday items such as toothpaste, deodorant or new underwear while you wait for your bags. If they refuse your request, then ask them to put the reason for their denial in writing to you. You must include this letter or report with your other documentation when submitting any claims for essential items.
2. Obtain receipts for any purchases
If you need to buy a few essentials to make life more comfortable until your bags arrive, then you’ll need to keep copies of your receipts should you wish to claim for these expenses. Cover for essential items is only offered to travelers whose luggage is delayed for at least 24 hours after their scheduled arrival. If your luggage is returned to you within 24 hours of arriving, you can't claim for essential items. Only receipts showing a date and time which is at least 24 hours after your scheduled arrival, and before the delivery time of your luggage, will be covered.
A few points to consider if you wish to claim for essential items
Before you rush out to buy this season’s must-haves, keep in mind that only reasonably necessary items may be covered under our policies. These are items to help you stay clean, fresh, and comfortable until your baggage is returned to you. Some examples of reasonably necessary items could include:
- Toiletries
- Prescription medications
- New underwear
Note: There is no cover for essential items if your luggage is delayed on your return home to Country of Residence.
Both our Standard and Explorer plans have different daily limits of cover for delayed baggage. Please read through your Policy Wording to make sure you’re aware of the limits, benefits and terms and conditions, and exclusions that relate to your policy. If you have questions about what's covered and not covered, just ask us.
3. Obtain a final report
Once your bags are returned to you, ask your carrier for another report stating the reason for the delay, the length of the delay, as well as the date and time the luggage was returned to you.
4. Need to know more?
Always read the Policy Wording and General Exclusions for other scenarios and expenses we don’t cover so there’ll be no surprises if you need to use your cover. This information could help you if things go wrong and you want to make a claim. If you are unsure about your level of travel cover, please get in touch.
Does my insurance cover my tech?
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamWhat to do if you can’t go?
What to do if someone at home is sick or injured
- As featured in:
As featured in:
Did you know that our policies may cover you if a close relative at home falls ill or is injured you must change your travel plans? It doesn’t matter where you are, or what you’re doing, read on to find out how we can help.
- What's covered
- Contact the Emergency Assistance Team
- Rearrange or cancel your bookings
- Get it in writing
- Keep your itineraries and receipts
- What if someone gets Covid-19 and I can’t travel?
- How do I make a claim on my travel insurance?
- Got questions?
1. What’s covered?
If a close relative in your Country of Residence falls sick, is injured or suddenly dies we may cover cancelled travel expenses for:
- Pre-trip cancellation (only available after you purchase your policy, and before you leave home)
- Trip interruption
- Additional expenses
- Trip resumption
2. Contact World Nomads
If you need to change your travel plans because a close relative falls ill, is injured or suddenly dies, you must contact us.
3. Rearrange or cancel your bookings
As soon as you know that you won’t be able to use any pre-booked or pre-paid accommodation, transport or tours, you must try to rearrange them, or if necessary, cancel.
If you decide to rearrange, we’ll only pay up to the benefit limits for unused, non-refundable expenses for the portion of the trip that you need to rearrange or cancel.
If you don’t rearrange or cancel as soon as reasonably possible, we won’t cover any additional rearrangement or cancellation costs that arise as a result. But you should only cancel arrangements when it’s necessary.
4. Get it in writing
To support any claims, you’ll need to provide us the with the following:
- Doctor or other medical practitioner’s report, confirming what happened and the nature of the illness or injury.
- Hospital admission report (if the person was admitted to hospital).
- Ambulance report (if they were involved).
- Police report (if they were involved).
- Any other relevant documentation related to what happened.
5. Keep your itineraries and receipts
Make sure to keep your receipts, itineraries and booking and cancellation confirmations, including details of any refunds received for any affected transport and accommodation, so that you can support your claim.
If you don’t have evidence to support your claim, we may not be able to pay any applicable benefits.
6. What if someone gets Covid-19 and I can’t travel?
Our policies have cover for some Coronavirus-related travel events (available on the Explorer Plan only), including having to cancel or postpone your trip because you or a member of your traveling party are diagnosed with Covid-19, or a close relative in your Country of Residence is hospitalised or dies from Covid-19, after your policy was purchased.
We’ve also included cover for overseas medical expenses and medical evacuation and repatriation related to your personal Coronavirus diagnosis, which is available on both the Standard and Explorer plans.
How do I make a claim on my travel insurance?
7. Got questions?
Be sure to read the Policy Wording and General Exclusions for other scenarios and expenses we don’t cover so there’ll be no surprises if you need to use your cover. If you are unsure about your level of travel cover, please get in touch.
All travel insurance plans are different, and cover will vary, depending on what's happened, your Country of Residence, the plan you choose and any options or upgrades you buy. Your Policy Wording will always have the full terms, conditions, limitations and exclusions of the policy. You can contact us if you’re not sure.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the team
