What to do if your luggage is delayed
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1. Report it to your carrier straight away
Once you realise your bags are delayed, report it to the carrier (e.g. airline, tour operator) as soon as possible. For lengthy delays, you should ask them to compensate you to replace essential items you may need while you wait for your bags to be returned.
2. Get a written report
Get a written report of what’s happened from the carrier, for example a Property Irregularity Report, confirming the delay was greater than 24 hours from your arrival and any compensation they offer you.
3. Keep your receipts
Keep the receipts for any essential items you buy like toothbrushes, prescription medication or a change of clothes.
Before you go shopping for an entire new wardrobe to replace your designer jeans or a new ballgown for that special event, because you believe everything you own is "essential", there will be limits on what your policy can and can not cover, so check your policy wording carefully or contact us (Yes, we've seen claims like this!)
Original receipts may be necessary if you intend to make a claim and your policy covers these expenses.
4. Get another report confirming the length of the delay
Once you get your luggage, get written confirmation from the carrier confirming how long it was delayed. If baggage delay is covered under your policy, there may be specific time periods that your bags are delayed before the policy can help reimburse you for extra expenses, so it’s important we know how long you were inconvenienced. For example: cover may vary if your bags were delayed for a few hours compared to a few days.
5. Need to know more?
This information could help you when things go wrong and you want to make a claim. All travel insurance plans are different and cover will vary, depending what's happened, your country of residence, the plan you choose and any options or upgrades you buy. Your policy wording will always have the full terms, conditions and exclusions that apply.
If you have questions about what's covered and not covered, just ask us.
Does my insurance cover my tech?
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy in an accident?
- Sudden death of an immediate relative?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Injured abroad?
- Need a hospital urgently?
- Medical evacuation home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamYou’re hurt in an accident
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1. Safety first
Make sure everyone is safe. If you need immediate help, contact the local emergency services.
2. Seek medical attention
Get medical help from a doctor or hospital as soon as possible.
If it's an emergency situation, contact the local emergency services first, then contact our 24/7 Emergency Assistance Team as soon as you can.
Once you’re able to contact our 24/7 Emergency Assistance team, please be ready with the following:
- Your policy number
- A contact number for where you are now
- The nature of your problem
- Your location
Depending on where you’re travelling, there may be Reciprocal Health Care Agreements in place (the Emergency Assistance team will let you know). The terms of your policy require that you use the public health system where possible, particularly when travelling in a country with reciprocal health agreements.
If your private health/medical insurer offers medical cover for you when you're overseas, you will need to follow their notification and claims procedures before making a claim on your travel insurance policy.
3. Get it in writing
Most claims need supporting documentation and medical claims are no different. So, while it may be the last thing on your mind, get copies of documents that will support your claim before you leave the medical facility such as:
- Doctor or other medical practitioner’s report, confirming what happened and the nature of your injury.
- Hospital admission report (if you’re admitted to hospital).
- Ambulance and medical evacuation reports (if relevant).
- Provide written evidence to verify your claim, such as a police report (if they were involved).
- Any other relevant documentation related to the accident.
4. Keep your receipts
You’ll need to keep all your receipts, along with your itineraries and booking and cancellation confirmations for any affected travel arrangements for when you claim. If you don’t do this, we may reduce or reject your claim.
5. Need to know more?
This information may help you when things go wrong and you want to make a claim. All travel insurance plans are different and cover will vary, depending what's happened, your country of residence, the plan you choose and any options or upgrades you buy. Your policy will always have the full details.
If you have questions about what's covered and not covered, just ask us.
How does my travel insurance policy help me in an emergency?
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamWhat to do if you fall suddenly ill
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1. Seek medical attention
Get medical help from a medical practitioner, such as a doctor, or by going to a hospital as soon as possible.
If it's an emergency situation, contact the local emergency services first, then contact our 24/7 Emergency Assistance Team as soon as you can.
Once you’re able to contact our 24/7 Emergency Assistance team, please be ready with the following:
- Your policy number
- A contact number for where you are now
- The nature of your problem
- Your location
Please be aware that depending on where you’re travelling to, there may be Reciprocal Health Care Agreements in place (the Emergency Assistance team will let you know). The terms of your policy require that you use the public health system where possible, particularly when travelling in a country with reciprocal health agreements.
If your private health/medical insurer offers medical cover for you when you're overseas, you will need to follow their notification and claims procedures before making a claim on your travel insurance policy.
2. Get it in writing
Most claims need supporting documentation and medical claims are no different. So while it may be the last thing on your mind, do try and get copies of documents that will support your claim before you leave the medical facility such as:
- Doctor or other medical practitioner’s report confirming your illness.
- Hospital Admission report, if you’re admitted to hospital.
- Ambulance and Medical evacuation reports if relevant.
In some cases, we may need to obtain your past medical history from your usual doctor at home but we’ll let you know if this is the case.
3. Keep your receipts
You’ll need to keep all your receipts, along with your itineraries and booking and cancellation confirmations for any affected travel arrangements for when you claim. If you don’t do this, we may reduce or reject your claim.
Cover for European nomads if COVID-19 derails your overseas trip
If you, a relative or someone in your travelling party falls ill due to Coronavirus, you may be covered for a number of insured events under our Medical and Coronavirus Travel Costs benefit sections.
Cover varies between our Standard and Explorer plans. If you are diagnosed with Coronavirus while overseas your benefits include:
- 24/7 access to our Emergency Assistance team, who can help you access local medical care.
- Medical costs including hospitalisation.
- Evacuation or repatriation if deemed necessary by us and in consultation with your attending physician.
Benefit limits apply and vary between the plans.
Our COVID-19 cover benefits have been created to give European travellers the opportunity to travel more securely knowing that they have the option to access a set of travel and medical benefits on our Standard and Explorer plans.
If you have purchased the Explorer Plan, cover is available for some Coronavirus-related Insured events, including but not limited to:
- Personal quarantine costs: If you or a member of your travelling party go into compulsory personal quarantine as a result of your or their diagnosis of, or confirmed close contact with a case of Coronavirus, we’ll pay for your reasonable additional travel, meals and accommodation, including in-room entertainment. (On trip)
- Childcare: If you are unable to take care of your children due to your Coronavirus diagnosis, we’ll pay your reasonable additional childcare costs for a registered or qualified childcare worker to take care of your dependent children who would otherwise have been in your full-time care. (On trip)
- Pet care: If you are diagnosed with Coronavirus, we will pay your reasonable additional pet care services, including kennel and cattery boarding fees or professional pet sitting services in your country of residence. (On trip)
Please note: COVID-19 cover depends on your Country of Residence and varies between plans.
To find out what cover applies to you, read our Coronavirus cover article, which has all of the details, including benefit limits, conditions and exclusions.
4. Check your local government and international health guidelines on vaccinations
It's a requirement to stay up to date with all required vaccinations for the destination(s) you're heading to and that may include the Coronavirus vaccine among others.
Follow the advice of your Foreign Ministry and local advice, in addition to the precautionary measures set out by the World Health Organization (WHO). Take the time to research what these may be before you go, so you’re fully prepared if you get sick with Coronavirus. For more about COVID-19 and vaccination tips please click here.
5. Need to know more?
This information may help you when things go wrong and you want to make a claim. All travel insurance plans are different and cover will vary, depending what's happened, your country of residence, the plan you choose and any options or upgrades you buy. Your policy will always have the full details.
If you have questions about what's covered and not covered, just ask us.
How does my travel insurance policy help me in an emergency?
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamSeguro Viagem para o México
31 estados, inúmeras aventuras. Contrate cobertura para emergências médicas, bagagem, pertences pessoais e muito mais.
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Cobrindo uma vasta área, o México é sinônimo de diversidade. Com exuberantes florestas tropicais, praias intocadas, uma fascinante história cultural e uma das mais apreciadas tradições culinárias do mundo, o país oferece uma variedade de experiências para quem busca as aventuras mais incríveis.
- Cobertura para o cancelamento ou interrupção da viagem
- Atraso ou perda de bagagem
- Pertences roubados
- Despesas com emergências médicas no exterior
- Cobertura para atividades esportivas no México
O Seguro Viagem não é pré-requisito para os brasileiros entrarem no México, mas convenhamos, nesta vida tudo pode acontecer, principalmente se você estiver longe de casa! Você pode estar surfando em uma praia perfeita ou caminhando por uma floresta tropical longe de um centro urbano e sofrer um acidente. Em momentos como esse, ter um seguro é uma grande ajuda.
Mas não é apenas nas situações de maior aventura que ter um seguro é uma boa ideia. A companhia aérea pode extraviar sua bagagem ou uma enchilada pode não cair muito bem, exigindo uma visita ao médico, por isso é sempre interessante ter cobertura.
Informe-se sobre as diferentes apólices disponíveis, regras de contratação e utilização. A World Nomads oferece as categorias Standard, Explorer e Explorer Plus e, dependendo do que planeja fazer durante sua viagem, você poderá decidir qual é a mais adequada para você.
Em resumo, ao fazer as malas para o México, levar um Seguro Viagem na bagagem, junto com o protetor solar, pode ser uma boa ideia.
Cobertura para o cancelamento ou interrupção da viagem
Pode ser tão frustrante estar com tudo pronto, com as malas na porta, apenas esperando sua viagem começar, e então algo inesperado colocar tudo em suspensão. E isso pode ser ainda mais inconveniente se você já pagou pela hospedagem, passeios ou transporte. A World Nomads pode ajudá-lo a recuperar algumas dessas despesas pré-pagas não reembolsáveis se o motivo de seu cancelamento estiver incluso na cobertura.
O mesmo pode acontecer se algo inesperado interromper sua viagem, e você for obrigado a voltar para casa mais cedo. Se isso acontecer, e se os motivos estiverem cobertos, você poderá ser reembolsado pelos custos de reservas antecipadas, voos de volta para casa e outros custos de viagem pré-pagos não reembolsáveis que você não teve a chance de utilizar.
Que tipo de situação inesperada pode acontecer no México?
Atraso ou perda de bagagem
As companhias aéreas prometem transportar nossas malas com segurança e entregá-las na chegada ao nosso destino. Mas todos sabemos que nem sempre funciona assim! Se as suas malas se perderem enquanto estiverem sob responsabilidade da companhia aérea, o seu plano poderá cobrir custos eventualmente não cobertos pela companhia.
Você deve entrar em contato com sua companhia aérea ou transportadora assim que perceber que uma mala está perdida e separar toda a documentação necessária. Com o seu formulário P.I.R. (Property Irregularity Report) preenchido em mãos, nossa equipe de atendimento entrará em contato com a companhia para que ela localize e devolva sua bagagem o mais rápido possível. Com isso resolvido, você estará com tudo encaminhado para dar continuidade às suas férias.
Além disso, mesmo que sua bagagem apenas atrase por 12 horas ou mais, enfrentar a agitação da Cidade do México sem nenhum item pessoal pode ser bastante inconveniente. É por isso que nosso Seguro Viagem pode fornecer reembolso para os itens essenciais enquanto tudo se resolve.
Pertences roubados
O artesanato mexicano é famoso ao redor do mundo, e o melhor lugar para pechinchar é nos mercados de rua ou tianguis, como são conhecidos. Mas infelizmente essas atrações turísticas também podem atrair ladrões, então você precisa ter muito cuidado ao passear pelas ruas. Se você descobrir que seu passaporte, carteira ou documentos foram roubados, mesmo que você tenha prestado atenção, a nossa apólice de seguro pode te ajudar.
A World Nomads pode colocar você em contato com as autoridades locais adequadas e entrar em contato com sua família no Brasil para garantir uma eventual transferência de fundos o mais rápido possível. Dessa forma, você não ficará desamparado. Leia sua apólice com atenção para verificar quais itens e documentos estão cobertos.
Despesas com emergências médicas no exterior
Ninguém imagina sofrer um acidente ou ser acometido por uma doença durante as férias. Mas com o clima, comidas e atividades diferentes que você pode encontrar no México, há um risco maior de que algo indesejável possa acontecer. Se você se acidentar em uma pirâmide maia ou for picado por um inseto, seu Seguro Viagem pode cobrir as despesas médicas.
Todos querem saborear a famosa tequila mexicana, mas embora a produção seja altamente regulamentada, você deve ficar atento a variedades destiladas ilegalmente que podem causar intoxicação ou facilitar a tentativas de golpes. Tenha sempre cuidado ao aceitar bebidas que você não solicitou.
Além disso, embora a situação tenha melhorado, a COVID-19 ainda é um risco e, se você for vítima dessa doença, seu plano poderá cobrir os medicamentos e tratamentos médicos para situações de urgências ou emergências.
Além disso, a equipe de assistência de emergência da World Nomads está à sua disposição 24 horas por dia, 7 dias por semana. Eles podem fornecer orientações sobre as clínicas mais próximas, repassar mensagens para seus entes queridos no Brasil e até mesmo colocá-lo em contato com assistência jurídica local, caso isso seja necessário.
Cobertura para atividades esportivas no México
Um dos melhores locais para mergulho do mundo é Los Cabos, na costa oeste do México. Uma caminhada pelas ruínas da antiga península de Yucatán é uma aventura inesquecível. Mas se acidentes ocorrerem nessas aventuras, um Seguro Viagem da World Nomads pode ajudar se você precisar de um tratamento de emergência, orientando-o sobre onde ir e no estressante processo de obtenção de assistência médica em um país estrangeiro.
Aconteça o que acontecer, certifique-se de ler sua apólice completamente para entender quais atividades são cobertas. Coletar e manter todos os relatórios e documentos relacionados a o seu acidente desportivo e tratamento. Dessa forma, com tudo o que precisamos para entregar, poderemos avaliar sua reivindicação de forma rápida e fácil.
Aconteça o que acontecer, certifique-se de ler sua apólice cuidadosamente para entender quais atividades estão cobertas. Reúna e guarde todos os relatórios e documentos referentes ao seu acidente esportivo e tratamento. Assim, com tudo o que precisamos em mãos, poderemos avaliar sua situação de forma rápida e fácil.
O que não cobrimos
É claro que há coisas que seu seguro de viagem não cobre.
Algumas dessas coisas são:
- Desastres naturais, como furacões, ciclones ou terremotos;
- Tratamento médico para condições pré-existentes;
- Assistência necessária em decorrência da participação em esportes radicais não incluídos no seu plano.
Estas são apenas uma seleção do que pode não fazer parte da cobertura. Em relação aos esportes radicais, dependendo de quão radical forem as atividades escolhidas, é uma boa ideia ler atentamente cada uma de nossas apólices para decidir qual delas é mais adequada às atividades de sua preferência. Seja qual for o caso, você deve ler a apólice do seu plano cuidadosamente e certificar-se de que compreendeu totalmente o que poderá ou não reivindicar.
Stolen Belongings
While on a bus from Belize City to Chetumal, Mexico, I put my large backpack into the storage area on the bus. After I transferred to a bus heading to Tulum, I discovered that my laptop was no longer in my backpack.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Are you or your family sick or injured?
- Natural disaster or terrorist attack where your'e going?
- Called to active service?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need medication?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Hurt abroad?
- Need to get to a hospital urgently?
- Default text
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Video camera gone?
- Laptop lost?
- Sports gear stolen?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamObtenha uma cotação de seguro de viagem
Seguro viagem simples e flexível. Compre em casa ou durante a viagem e faça a solicitação online de qualquer lugar do mundo
Faça uma cotação
Travel insurance when visiting Mexico
31 states. Countless adventures. Make sure you’re covered for medical emergencies, baggage and personal belongings, and more.
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Covering a vast area, Mexico is a country of diversity. With lush rainforests, pristine beaches, a fascinating cultural history and one of the finest culinary traditions in the world, it offers a variety of experiences for the adventurous traveler.
Travel insurance may offer cover for:
- Trip cancellation and interruption coverage
- Delayed or lost baggage
- Stolen personal effects
- Overseas urgent or emergency medical expenses
- Cover for activities and sports when in Mexico
Travel insurance isn’t an essential requirement for Brazilians to enter Mexico, but let’s face it, in this life anything can happen, especially if you’re away from home! You may find yourself surfing the perfect beach or hiking a tropical jungle far away from an urban center when you suffer an accident. At moments like this, having insurance helps.
But it’s not just the more adventurous situations that mean insurance is a good idea. The airline may misplace your baggage, or a dodgy enchilada may play tricks with your tummy, requiring a visit to the doctor, so it’s always a good idea to have coverage.
Depending on what you plan on doing during your trip, you should read through the different policies available, along with their terms and conditions, and decide which one is right for you. We offer Standard, Explorer and Explorer Plus options depending upon how far from the beaten path you intend to go.
So, when packing your bags to go exploring Mexico, popping in some travel insurance along with your sunscreen may be a good idea.
Trip cancellation and interruption coverage
It can be so disappointing to have everything ready with your bags by the door, just waiting to get going, only for something unexpected to put it all on hold. And this can be even more upsetting if you’ve already paid for accommodation, excursions and transportation. World Nomads may be able to help you recover some of these nonrefundable, prepaid expenses if the reason for your cancellation is covered.
The same can be true if something unexpected happens to cut short your trip, meaning you have to go home early. If this happens, and if the reasons are covered, you may be reimbursed for the costs of booking early flights home and other nonrefundable, prepaid trip costs that you weren’t able to use.
What sorts of things could happen in Mexico?
Delayed or lost baggage
Airline companies promise to transport our bags safely and deliver them upon arrival at our destination. But we all know it doesn’t always work out like that! If your bags are lost whilst entrusted to the transport operator, your policy may cover the cost of the loss not covered by that company.
You should contact your airline or other transportation provider as soon as you realize that a bag is missing and complete all the proper paperwork. With your P.I.R. (Property Irregularity Report) in hand, our assistance team can liaise with the transport operator for them to locate and return your baggage as soon as possible. With all this in place, you will be well on your way to getting the problem resolved and carrying on with your vacation.
Also, even if your baggage is only delayed by 12 hours or more, facing the hustle and bustle of Mexico City without any personal items could be frustrating. That’s why our travel insurance may be able to provide you with reimbursement for the essentials while things get sorted out.
Stolen personal effects
Mexican handicrafts are famous the world over and the best place to pick up a bargain is at flea markets or tianguis as they are known. But these tourist attractions unfortunately also attract thieves, so you’ll need to be very careful as you browse. If you find that your passport, wallet or documents have been stolen, even if you have been paying attention, your insurance policy may be able to help.
World Nomads can put you in touch with the correct local authorities and liaise with your family in Brazil to make sure that funds are wired as soon as possible. That way you won’t be left stranded, but you should read your policy carefully to check which items and documents are covered.
Overseas urgent or emergency medical expenses
No one imagines suffering an accident or being struck down by illness while on vacation. But with the different climate, food and activities you may find in Mexico, there is a greater risk that something undesirable could happen. Should you stumble down a Mayan pyramid or get bitten by a strange bug, your travel insurance may have you covered.
Many of us look forward to enjoying some famous local Mexican Tequila, but although production is highly regulated, you should watch out for illegally distilled varieties which can cause alcohol poisoning and could lead to muggings. Always be careful when accepting drinks that you haven’t ordered.
Also, even though the situation has improved, COVID-19 is still a risk, and if you happen to find yourself a victim of this disease, your policy may have your medicines and medical treatment covered.
In addition, World Nomads emergency assistance team is on the other end of the telephone 24/7. They can provide guidance on the nearest medical centers, relay messages to your loved ones back in Brazil, and even put you in touch with local legal assistance should it be necessary.
Cover for activities and sports when in Mexico
Some of the world’s best scuba diving can be found at Los Cabos off the west coast of Mexico. And a hiking tour through the ancient ruins of the Yucatan peninsula is an unforgettable adventure. But if accidents on these adventures happen, a World Nomads travel insurance policy may help if you need emergency treatment, advising you on where to go and guiding you through the difficult process of medical assistance in a foreign country.
Whatever happens, make sure that you read your policy thoroughly to understand which activities are covered. Collect and keep all the reports and documents relating to your sporting accident and treatment. That way, with everything we need to hand, we’ll be able to assess your claim quickly and easily.
What’s not covered
There are, of course, going to be things that your travel insurance does not cover. Some of these may include:
- Natural disasters, such as hurricanes, cyclones or earthquakes;
- Medical treatment for pre-existing conditions;
- Assistance necessary as a result of participation in extreme sports not included in the policy.
These are just a selection of the things that can’t be covered. In relation to extreme sports, depending upon how radical you want to go, it’s a good idea to carefully read each of our policies to decide which one is best suited to your preferred activities. Whatever the case, you should read your policy carefully and make sure you fully understand what you may or may not be able to claim for.
Stolen Belongings
While on a bus from Belize City to Chetumal, Mexico, I put my large backpack into the storage area on the bus. After I transferred to a bus heading to Tulum, I discovered that my laptop was no longer in my backpack.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Are you or your family sick or injured?
- Natural disaster or terrorist attack where your'e going?
- Called to active service?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need medication?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Hurt abroad?
- Need to get to a hospital urgently?
- Default text
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Video camera gone?
- Laptop lost?
- Sports gear stolen?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamGet a travel insurance quote
Simple and flexible travel insurance. Buy at home or while traveling, and claim online from anywhere in the world.
Get a quoteSeguro Viagem para o Chile e a Argentina
Diga ¡hola! para o Chile e a Argentina em grande estilo. Viaje pelos dois países sabendo que você está coberto pela World Nomads caso surja alguma complicação.
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Desde a rica cultura e arte culinária de Buenos Aires, passando pelos exuberantes vales e desertos do Chile, até a espetacular região da Patagônia, que abrange as fronteiras de ambos os países, o único problema ao visitar a Argentina e o Chile é saber por onde começar! Com tanta diversidade e tanto a se fazer, é importante garantir seu Seguro Viagem.
Viajar para qualquer lugar sempre apresenta um certo grau de risco. Quer você embarque para os empolgantes centros culturais de Buenos Aires ou Santiago, ou pegue um ônibus para atravessar os Andes, caso suas malas sejam roubadas enquanto estiverem sob os cuidados da companhia de viagem, isso pode atrapalhar suas férias logo de início. Assim, ter um Seguro Viagem é sempre uma boa ideia.
Chile e Argentina oferecem diversas possibilidades para quem busca aventuras, e alguns dos esportes que você pode experimentar incluem:
- Caminhadas e acampamento nos diversos parques nacionais do Chile.
- Passeios a cavalo com os gauchos nas vastas planícies dos Pampas da Argentina.
- Observar as estrelas nas alturas do deserto de Atacama, no Chile.
- Caiaque pelas águas cristalinas da região dos Lagos Andinos.
Mas sempre existe a possibilidade de você se machucar enquanto pedala pelos Andes ou caminha pelo Parque Nacional Torres del Paine. Um plano de seguro da World Nomads pode oferecer cobertura médica onde quer que você esteja.
Nem é preciso ressaltar que sempre que visitar algum lugar desconhecido, você deve ficar atento e tomar cuidado extra. O seu Seguro Viagem pode cobrir o roubo de documentos, mas isso pode não valer caso você não esteja atento e deixe seus pertences sem vigilância. É por isso que pedimos que você sempre tenha cuidado e fique de olho em suas malas.
O que está incluso na sua apólice de Seguro Viagem World Nomads em uma viagem ao Chile e Argentina?
Imprevistos sempre podem acontecer, e seu plano de Seguro Viagem da World Nomads pode cobrir:
- Cancelamento ou interrupção da viagem
- Urgências e emergências médicas no exterior e COVID-19
- Cobertura para mais de 150 atividades envolvendo aventura e esportes
- Bagagem atrasada, roubada, perdida ou danificada pela companhia aérea
Cancelamento ou interrupção da viagem
Você pode ter passado meses planejando sua viagem e então algo inesperado acontece no último minuto e atrapalha tudo. Talvez um ente querido adoeça ou você sofra um acidente. Desde que o motivo esteja dentro das categorias cobertas pelo seu plano, você poderá recuperar algumas de suas despesas pré-pagas e não reembolsáveis.
Emergências médicas no exterior e COVID-19
É fato que todos podemos adoecer ou sofrer acidentes de vez em quando e, infelizmente, isso pode acontecer quando estamos longe de casa em um país estrangeiro. Seu plano de saúde brasileiro provavelmente não será aceito no Chile ou na Argentina, portanto, garantir uma visita de urgência e emergência ao hospital é bastante reconfortante.
Embora o cenário agora esteja melhorando, nossa realidade atual ainda inclui a COVID-19 e isso, juntamente com outras situações que requerem atendimento médico, pode ser coberto pelo seu plano de Seguro Viagem World Nomads.
A equipe de assistência para emergências 24 horas por dia, 7 dias por semana da World Nomads pode fornecer suporte de diversas maneiras, desde direcionar você ao centro médico mais próximo e ajudar a autorizar o tratamento, até manter sua família no Brasil atualizada sobre sua condição. Certifique-se de ler a apólice do seu plano para entender melhor todo o suporte disponível para você.
Cobertura para mais de 150 atividades de aventura e esportes no Chile e na Argentina
Chile e Argentina oferecem uma infinidade de opções para o viajante em busca de aventuras. De caminhadas na Cordilheira dos Andes até ciclismo ou rafting pelos vales da região central do Chile, há opções para todos os gostos. Para cobrir essas possibilidades empolgantes, a World Nomads oferece diversos planos com diferentes tipos de férias em mente. Ao planejar sua viagem para o Chile e a Argentina, você pode comparar os planos Standard, Explorer e Explorer Plus para decidir qual é o mais adequado às suas necessidades.
Bagagem atrasada, roubada, perdida ou danificada pela companhia aérea
Imagine a empolgação ao chegar a um novo e fascinante país para então descobrir que sua bagagem foi enviada para outro lugar ou foi retida em rota pela companhia aérea. Essa situação pode ser muito frustrante, mas o Seguro Viagem World Nomads pode ajudar. Se sua bagagem atrasar mais de 12 horas, você poderá ser reembolsado por uma muda de roupa e alguns produtos de higiene para ajudá-lo até que você reencontre seus pertences.
Você deve inicialmente preencher um formulário P.I.R. (Property Irregularity Report) e organizar sua documentação para garantir que o processo de recebimento de qualquer reembolso a que tenha direito ocorra sem problemas, permitindo que você continue suas férias no exterior conforme planejado.
O que não está coberto
Embora a World Nomads forneça um Seguro Viagem abrangente, nem tudo pode ser coberto.
Muitos esportes de aventura são oferecidos nessa região, mas nem todos serão cobertos pelo seu plano, por exemplo, caminhadas em uma determinada altitude ou mergulho abaixo de uma certa profundidade.
Da mesma forma, existem eventos climáticos que não são cobertos pelo seu plano, como furacões, ciclones, terremotos, maremotos, erupções vulcânicas e outros desastres naturais.
O seu Seguro Viagem também não pode cobrir problemas de saúde relacionados a condições anteriores à data de início do seu plano, ou tratamento específico e planejado que possa ser o motivo da sua viagem.
Estes são apenas alguns dos cenários que seu plano pode não cobrir. Sempre escolha e leia cuidadosamente o plano escolhido e as condições gerais para entender o que será e o que não será coberto antes de adquirir seu Seguro Viagem.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Been made redundant?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Luggage lost?
- Airline lost your gear?
- Tech trashed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
Obtenha uma cotação de seguro de viagem
Seguro viagem simples e flexível. Compre em casa ou durante a viagem e faça a solicitação online de qualquer lugar do mundo
Faça uma cotação24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel insurance when visiting Chile and Argentina
Say hola to Chile and Argentina in style. Explore both countries knowing you are covered by World Nomads if things get too hot to handle.
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From the rich culture and culinary arts of Buenos Aires, through the lush valleys and high deserts of Chile, to the spectacular Patagonia region straddling both countries’ borders, the only problem when visiting Argentina and Chile is where to start! With so much diversity, and such a lot to do, it's important to make sure your travel insurance is in place.
Travel anywhere inherently carries a certain amount of risk. Whether you fly to the exciting cultural centers of Buenos Aires or Santiago, or take a bus to cross the Andes, having your bags stolen while under the care of the travel company could put a damper on your vacation at the very beginning. Travel insurance is a good idea in case your trip gets off to a rough start.
Chile and Argentina both offer many exciting possibilities for the adventurous traveler and some of the sports you may experience include:
- Hiking and camping in Chile’s many national parks.
- Horseback riding with the gauchos on the vast Pampas plains of Argentina.
- Stargazing in the heights of the Atacama desert in Chile.
- Kayaking through the crystalline waters of Chile’s Lake District.
But there is always a possibility that you could injure yourself as you cycle across the Andes or hike through the Torres del Paine National Park. A World Nomads insurance policy may have you covered for medical attention wherever you are.
It should go without saying that whenever visiting somewhere unfamiliar, you should remain aware and take extra care. Your travel insurance may cover the theft of documents, but this might not be the case if you are not attentive and leave your belongings unattended. This is why we always urge you to always be careful and keep a close eye on your bags.
What’s included in your World Nomads travel insurance policy on a trip to Chile and Argentina?
Unforeseen events can appear at any time, and your World Nomads travel insurance policy may include coverage for:
- Trip cancellation or interruption
- Overseas urgent or emergency medical issues and COVID-19
- Cover for 150+ adventure activities and sports
- Baggage that is delayed, stolen, lost or damaged by the airline
Trip Cancellation or interruption
You may have spent months planning your trip only for something to happen at the last minute that upsets everything. Maybe a loved one falls ill or you have an accident. Provided the reason falls within the categories of those covered by your policy, you may be able to recover some of your prepaid, nonrefundable expenses.
Overseas urgent or emergency medical issues and COVID-19
It is a fact of life that we can all fall ill or suffer accidents from time to time, and, unfortunately, this can happen when we are away from home in a foreign country. Your Brazilian health plan most likely won’t be accepted in Chile or Argentina, so making sure an unexpected hospital visit will be covered is extremely comforting. Although the scenario is now improving, our current reality also includes COVID-19 and this, along with other situations requiring medical attention may be covered by your World Nomads travel insurance policy.
World Nomads 24/7 Emergency Assistance Team can provide support in many different ways, from directing you to the nearest medical center and helping to authorize treatment, to keeping your family back in Brazil updated on your condition. Be sure to read your policy to best understand all the support that is available to you.
Cover for 150+ adventure activities and sports when in Chile & Argentina
Chile and Argentina offer a myriad of options for the adventure traveler. From hiking the Andes Mountains to cycling or rafting through the valleys of central Chile, there is something for everyone. To cover these exciting possibilities, World Nomads offers a number of policies with different vacations in mind. When you’re planning your overseas travel to Chile and Argentina, you should compare the Standard, Explorer and Explorer Plus plans to decide which is best suited to your needs.
Baggage that is delayed, stolen, lost or damaged by the airline
So you’re all excited to head out into a fascinating new country, only to find that your baggage has been sent somewhere else or been held up en-route by the airline. This situation can be so frustrating, but travel insurance can help. If your baggage is delayed more than 12 hours, you may be reimbursed for a change of clothes and some toiletries to tide you through until you are reunited with your belongings.
You should initially fill out a Property Irregularity Report (P.I.R.) and keep all your documents in order, to make sure that the process to receive any reimbursements you may be entitled to runs smoothly, thus allowing you to continue your overseas vacation as planned.
What’s not covered
Whilst World Nomads provides comprehensive travel insurance, not everything can be covered.
A lot of adventure sports are on offer in this region, but not all will be covered by your policy, for example hiking over a certain altitude or SCUBA diving beneath a certain depth.
Similarly, there are natural climatic events which are not covered in your policy, such as hurricanes, cyclones, earthquakes, tidal waves, volcanic eruptions, and other natural disasters.
Your travel insurance also cannot cover health situations relating to conditions that have existed prior to the policy start date, or specific planned treatment which may be the reason for your trip.
These are just some of the scenarios that your policy may not cover. Always carefully choose and read through the policy and general conditions to understand what is and isn’t covered before purchasing your travel insurance.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Been made redundant?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Luggage lost?
- Airline lost your gear?
- Tech trashed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
Get a travel insurance quote
Simple and flexible travel insurance. Buy at home or while traveling, and claim online from anywhere in the world.
Get a quote24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel insurance when in France
What you need to know about travel insurance for a trip to France
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France! A destination that’s high on many travellers’ bucket lists – and with good reason! With many famous historical sites to visit, outdoors activities to enjoy, art to appreciate, and food and wine to enjoy, you’ll soon be saying Vive la France!
- What’s covered
- What to look out for when travelling around France
- What’s not covered
- Tips for travelling in France
What’s Covered
World Nomads offers coverage (up to the policy limits) for:
- Emergency overseas medical: if you become sick or injured during your trip your policy may cover you for overseas medical expenses, up to the policy limits and when agreed by us.
- Travel delays/interruption: if your trip is interrupted due to an insured event. Depending on which plan you’ve selected you may be covered for your non-refundable, pre-paid transport and accommodation expenses.
- Baggage and valuables: we may offer cover if your belongings are stolen, accidentally damaged, delayed or lost. Terms and conditions apply. You’ll need official reports, supporting documentation and copies of your receipts if you need to make a claim. If your checked-in baggage is delayed for more than 12 hours, there is cover to replace those essential items and toiletries while you wait for your bags to arrive.
- Adventure activities and sports: we cover more than 150 activities, sports and experiences across land, water and sky. Check before you buy that your adventure is covered and find out what policy upgrade options may be available.
- Cover for some Coronavirus-related events: Both our plans offer cover for COVID-related events. Our Explorer Plan also has a Coronavirus Travel Costs benefit for certain events. You can check out our Coronavirus cover article which has all of the details, including terms and conditions, benefit limits and exclusions.
If you’ve already arrived in France and you forgot to buy travel insurance before leaving New Zealand, don’t panic. You can visit the World Nomads website at any time of the day or night and purchase a policy. Policies purchased while overseas may have a waiting period that applies.
France is Europe’s 3rd largest country, which means there is a lot to see and do. In most cases, travelling goes without a hitch, but having the right travel insurance for you can take the added stress out of travel if things don’t go to plan.
Families
Travelling as a family can be an incredibly rewarding experience, and France is the perfect destination with plenty of family-friendly locations and activities on offer. Our policies can help cover for medical emergency, pregnancy and Covid, trip interruption and provide 24/7 worldwide emergency assistance. Cover includes two adults and up to eight dependents on one policy.
Multi-Destination Trips
If you’re making your way around Europe and visiting France on your travels, travel insurance can cover medical emergencies and evacuation, stolen items, and more than 150 adventures, sports and activities including volunteering and working.
If you’re travelling to multiple European countries, World Nomads can help with:
- Translation and interpreting services in case of an emergency
- Physician referrals
- Pre-trip information
Summer Adventures
You can enjoy your summer travels around France knowing our policies may cover you for a range of activities including hiking trips around the foothills of Chamonix, road trips in the Rhone Valley, kayaking & rafting and even sailing the waters off Monaco.
We offer two plans – Standard and Explorer. Each policy provides different levels of coverage depending on what you need:
- The Standard Plan covers a range of benefits and has lower coverage limits.
- The Explorer plan covers all the benefits of the Standard plan, with larger coverage limits, more benefits.
Simply specify all the activities you have planned for your trip when you get your quote, as you can’t add them afterwards. Terms and conditions apply, check your Policy Document for details or contact us.
Winter Travel
From taking the family ice-skating on the rink at Champs-Elysees, to hunting for black truffles in the snow-dusted forests of Perigord, or sipping hot chocolate in between ski runs in the French Alps, our travel insurance can cover you for more than 150 adventures, snow and winter sports and activities, medical emergencies and extended stays if you are enjoying your winter escape to France too much!
Note: our travel insurance plans are different. Cover will vary, depending on what you are claiming for, the plan you choose and any options or upgrades you buy.
What to look out for when travelling around France
- Keep an eye on your gear 24/7: It’s very important that you NEVER leave your valuables out of sight. You should make copies of all key documents you’ll be travelling with — passport, ID, travel insurance, receipts, vouchers, addresses, transportation tickets — and keep them separate from the originals while abroad so you’ll have backups and proof of purchase if anything happens.
- Baggage theft or loss: if you’re on a road trip and your rental car gets broken into, or your airline loses your bags, you may be able to claim to replace the item or claim for essential clothing and toiletries while you wait for your bag to be returned.
- Rental car coverage and road safety – France is the perfect place for a road trip, with so many different regions to explore. Available on our Explorer plan, we may cover your rental vehicle insurance excess, or the cost of repairing the rental vehicle if you’re involved in a motor accident or your rental vehicle is damaged or stolen.
- Pickpockets: Whilst France is amongst the safest countries to travel to there is always the chance that you might end up being pickpocketed in a tourist hotspot. If your items are stolen travel insurance could help replace them.
What’s not covered
Our policies aren’t designed to cover everything and there are some important general exclusions you should be aware of, including:
- Pre-existing medical conditions – see the Policy Document for details.
- Traveling to, planning to travel to, or choosing to remain in a country or region that is subject to a ‘Do Not Travel’ warning issued by the New Zealand Government. See – www.safetravel.govt.nz
- Unattended baggage or personal items, including any items left in a locked car overnight.
- If you don’t follow your doctor’s instructions or what we or the 24/7 Emergency Assistance Team advise you to do.
- Participation in a sport or activity where you fail to adhere to the terms of coverage for listed sports or activities.
- Being intoxicated by alcohol or drugs.
Be sure to read the Policy Document and General Exclusions for other scenarios and expenses we don’t cover so there’ll be no surprises if you need to use your cover.
Handy tips for traveling in France
- Pack light – especially if you’ll be travelling around France using public transport.
- Book attraction tickets in advance – if you know your plans then consider booking ahead for popular tourist sites such as the Eiffel Tower, Palace of Versailles and the Louvre as tickets can sell out and some attractions require pre-booking. Consider purchasing the Paris Pass.
- Learn some basic French phrases – just in case you get into a jam, and locals often appreciate it when you try to speak their language.
This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Policy Document in full, so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.
The information provided is of a general nature and is provided for information purposes only. It does not constitute financial advice in any form and should not be relied on as a substitute for obtaining professional advice that is specific to your circumstances. You should seek advice from a financial advice provider if you would like further information about whether a particular product is appropriate for you and your circumstances.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalized?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medevac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel insurance when in France
What you need to know about travel insurance for a trip to France
- As featured in:
As featured in:
Bienvenue en France! Expect to hear that phrase a lot when travelling around France, whether it’s visiting famous historical sites in Paris, sampling the vast array of wine and cheese in Bordeaux or hiking in the Pyrenees.
- What’s covered
- Should I consider travel insurance for a trip to France?
- Cover for events out of your control
- Is it safe to go there?
- How to get help if caught up in an incident
- What to look out for when travelling around France
- What’s not covered
- Tips for travelling in France
What’s Covered
While traveling in France, it’s a smart move to consider travel insurance when things don’t go to plan. World Nomads offers coverage (up to the policy limits) for:
- Emergency overseas medical: if you become sick or injured during your trip your policy may cover you for overseas medical expenses, when agreed by us.
- Travel delays/interruption: if your trip is delayed or interrupted due to an insured event. Depending on which plan you’ve selected you may be covered for your non-refundable, pre-paid transport and accommodation expenses.
- Baggage and valuables: you may be covered if your belongings are stolen, accidentally damaged, delayed or lost. Terms and conditions apply. You’ll need official reports, supporting documentation and copies of your receipts if you need to make a claim.
- Adventure activities and sports: France has plenty to offer when it comes to winter sports and summer activities. World Nomads offers cover for more than 220 activities, sports and experiences across land, water and sky. Check before you buy that your adventure is covered and find out what policy upgrade options may be available.
- Cover for some Coronavirus-related events: Both our plans offer cover for COVID-related events. Our Explorer Plan also has a Coronavirus Travel Costs benefit for certain events. You can check out our Coronavirus cover article which has all of the details, including terms and conditions, benefit limits and exclusions.
This is not a full list of what's covered and not covered. Other terms, conditions, limitations and exclusions may apply so please read your Product Disclosure Statement (PDS) carefully. If you’re not sure if something is covered or how to claim, contact us and we’ll let you know.
Should I consider travel insurance for a trip to France?
France is Europe’s 3rd largest country, which means there is a lot to see and do. In most cases, travelling goes without a hitch, but considering the right travel insurance for you can take the added stress out of travel if things don’t go to plan.
Families
Travelling as a family can be an incredibly rewarding experience, and France is the perfect destination with plenty of family-friendly locations and activities on offer. Our policies can help cover you and your loved ones in case of a medical emergency, pregnancy and Covid, trip interruption. Our plans also provide 24/7 worldwide emergency assistance. Cover includes two adults and up to eight dependents on one policy.
Multi-Destination Trips
If you’re making your way around Europe and visiting France on your travels, travel insurance can cover medical emergencies and evacuation, stolen items, and more than 150 adventures, sports and activities including volunteering and working.
If backpacking across multiple European countries including France is more your type of holiday, World Nomads offers the following:
- Translation and interpreting services in the case of an emergency
- Physician referrals
- Pre-trip information
Worldwide 24/7 assistance for all your urgent needs
We have a 24/7 Emergency Assistance Team that can help with the following events:
- We can help with medical and dental emergencies
- We can help you find local medical facilities if needed
- We can provide local consular details and information
- We will help get you home if you’re seriously injured or ill and need to be repatriated.
When you call (free from anywhere in the world), make sure you have your policy number and a contact number for where you are so we can help.
Summer Adventures
You can enjoy your summer travels around France knowing our policies may cover you for a range of activities including hiking trips around the mountains of Chamonix, road trips in the Loire Valley, kayaking & rafting and even sailing the French Riviera.
We offer two plans for depending on your country of residence – Standard and Explorer. Each policy provides different levels of coverage depending on what you need:
- The Standard Plan covers a range of benefits and has lower coverage limits.
- The Explorer plan covers all the benefits of the Standard plan, with larger coverage limits, more benefits.
Simply specify all the activities you have planned for your trip when you get a quote, as you can’t add them afterwards. Terms and conditions apply, check your PDS for details or contact us.
Winter Travel
From taking the family ice-skating on the rink at Champs-Elysees, to hunting for black truffles in the snow-dusted forests of Perigord, or sipping hot chocolate in between ski runs in the French Alps, our travel insurance can cover you for more than 220 adventures, and many snow and winter sports and activities. We also offer cover for medical emergencies and extending your holiday if you’re enjoying your French winter escape too much.
Cover for events out of your control
World Nomads offers cover if you have to cancel, rearrange, resume or catch up to your original travel plans following 14 specified listed events. For example, if you’re cancelling or rearranging due to an unavoidable riot, strike, civil commotion, insurrection, political unrest or martial law affecting the specific region you’ve booked to travel to or are already staying in. The event must be sudden, unforeseen, unavoidable and outside your control, and it must happen after we have issued your Certificate of Insurance.
Is it safe to go there?
Your policy will provide cover for your chosen countries and regions of travel unless there’s a ‘Do not travel’ warning issued by the Australian Department of Foreign Affairs and Trade, or other official authority and you choose to go there anyway. Your policy will not cover a loss arising from travelling to, planning to travel to, or choosing to remain in a country or region that is the subject of a ‘Do not travel’ warning. Refer to smartraveller.gov.au for details before you go and while travelling for the latest alerts and travel advice.
How to get help if caught up in an incident
If you’re already travelling and you’re injured or can’t come back home as the result of severe weather, a natural disaster, a riot, political or civil unrest, get yourself to safety before you do anything else. Once you’re safe, it’s important to contact the 24 Hour Emergency Assistance Team as soon as you can. They can assist with any relevant information or guide you to the nearest hospital for appropriate care.
Note: our travel insurance plans are different. Cover will vary, depending on what you are claiming for, the plan you choose and any options or upgrades you buy.
What to look out for when travelling around France
- Keep an eye on your gear 24/7: It’s very important that you NEVER leave your valuables out of sight especially in France’s major cities and tourist hotspots. You should make copies of all key documents you’ll be traveling with — passport, ID, travel insurance, receipts, vouchers, addresses, transportation tickets — and keep them separate from the originals while abroad so you’ll have backups and proof of purchase if anything happens.
- Baggage theft or loss: if you’re on a French Riviera road trip and your rental car gets broken into, or your airline loses your bags, you may be able to claim to replace the item or claim for essential clothing and toiletries while you wait for your bag to be returned.
- Rental car coverage and road safety – France is the perfect place for a road trip, with so many different regions to explore. Available on our Explorer plan, we may cover your rental vehicle insurance excess, or the cost of repairing the rental vehicle if you’re involved in a motor accident or your rental vehicle is damaged or stolen.
- Pickpockets: Whilst France is amongst the safest countries to travel to there is always the chance that you might end up being pickpocketed. If your items are stolen, travel insurance could help replace them.
What’s not covered
Our policies aren’t designed to cover everything and there are some important general exclusions you should be aware of, including:
- Existing medical conditions – see the PDS for details.
- Traveling to, planning to travel to, or choosing to remain in a country or region that is subject to a ‘Do Not Travel’ warning issued by the Australian Government (see smartraveller.gov.au)
- Unattended baggage or personal items, including any items left in a locked car overnight.
- If you don’t follow your doctor’s instructions or what we or the 24/7 Emergency Assistance Team advise you to do.
- Participation in a sport or where you fail to adhere to the terms of coverage for listed sports or activities.
- Being intoxicated by alcohol or drugs.
Be sure to read the PDS and General Exclusions for other scenarios and expenses we don’t cover so there’ll be no surprises if you need to use your cover.
Handy tips for travelling in France
- Pack light – especially if you’ll be travelling around France using public transport.
- Book attraction tickets in advance – if you know your plans then consider booking ahead for popular tourist sites such as the Eiffel Tower, Palace of Versailles and the Louvre as tickets can sell out and some attractions require pre-booking. Consider purchasing the Paris Pass.
- Learn some basic French phrases – just in case you get into a jam, and locals often appreciate it when you try to speak their language.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalized?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medevac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the team