What to do if your passport is stolen
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Having your passport stolen really sucks. Thankfully we can help you while you arrange an emergency replacement passport. Here’s how...
1. Report the incident immediately
Report the incident to the relevant authorities and get a report from them. This will include:
- The local police
- Your nearest embassy, diplomatic or consular mission for your country of citizenship
- For visas and passports from other countries – contact the relevant embassy
- Any other relevant authorities, such as the airline, hotel or tour operator
Important: For certain countries, it is an offence not to report the loss or theft or your passport as soon as you learn of the loss. It may also affect your travel insurance cover if you don't report it immediately. Contact our Emergency Assistance Team if you need help with this.
2. Arrange a replacement or emergency passport
You should carefully check the process to apply for an emergency or replacement passport with your embassy. You'll need a passport photo, ID (driver's license or expired passport), evidence of citizenship (photo of your missing passport), your e-tickets or itinerary. You may also need a police report.
If you need to travel to a different location to apply in person or collect your emergency passport, you should arrange to do this.
For rookies: Emergency passports do not permanently replace your passport. They can be issued quickly with limited validity so you can return home or continue with your trip.
3. Rearrange or cancel any affected travel arrangements
As soon as you know that any travel arrangements are going to be affected, contact any accommodation, tour, transport and other providers to rearrange or cancel any arrangements you may have. Make sure you get confirmation from them in writing the changes or cancellation, and details of any refunds or extra fees paid.
4. Need to know more?
Our suggestions should help you when things go wrong. All travel insurance plans are different and cover will vary, depending what's happened, your country of residence, the plan you choose and any options or upgrades you buy. Your policy will always have the terms, conditions and exclusions that apply.
If you have questions about what's covered and not covered, just ask us.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamGet a travel insurance quote
Simple and flexible travel insurance. Buy at home or while traveling, and claim online from anywhere in the world.
Get a quote
O que fazer se você ficar doente de repente
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Ficar doente durante uma viagem é sempre desagradável. Cada país tem um sistema de saúde com regras próprias e, em alguns deles, assistência médica pública e gratuita não está disponível. Informe-se, previna-se e faça uma cotação de nosso Seguro Viagem, que pode ajudá-lo a garantir atendimento sempre que necessário. Se você adoecer no exterior:
1. Procure atendimento médico
Obtenha atendimento de um médico devidamente habilitado, como por exemplo um clínico geral, ou dirija-se para um hospital o mais rápido possível.
- Em caso de emergência, entre em contato primeiramente com os serviços locais de emergência e depois entre em contato com nosso Serviço de Assistência Médica Emergencial disponível 24 horas por dia, todos os dias.
- Se não for situação de emergência, ligue para nossa equipe de Assistência Médica Emergencial caso precise de ajuda para encontrar um atendimento médico apropriado.
Dependendo do local em que você se encontra, poderá haver acordos estabelecidos com prestadores de serviços médicos e hospitalares (nossa Equipe de Assistência Emergencial informará você), mas de qualquer forma, sempre que possível utilize o sistema público de saúde.
2. Solicite documentos por escrito
A maioria das solicitações de reembolso precisa de documentos e o reembolso das despesas com assistência mêdica não é diferente. Então, mesmo que isso seja a última coisa com a qual você queira se preocupar no momento, antes de finalizar o atendimento médico, obtenha uma cópia de todos os documentos necessários para solicitar o reembolso das despesas, como por exemplo:
- Relatório do médico responsável confirmando o seu problema de saúde.
- Relatório do hospital, em caso de internação hospitalar.
- Relatório do atendimento da ambulância ou de translado médico, se for o caso.
Em algumas situações, nossa equipe poderá requisitar seu histórico médico. Nesse caso, você terá que solicitar o documento ao seu médico no Brasil.
3. Guarde seus recibos
Ao solicitar o reembolso, você precisará de todos os seus recibos, juntamente com comprovantes do seu itinerário e também das confirmações de cancelamentos para cada plano de viagem que tiver sido alterado. Caso contrário, seu reembolso poderá ser rejeitado ou reduzido.
4. Precisa de mais informações?
Nossas sugestões devem ajudar você se algo der errado e você desejar solicitar o reembolso. Os planos de Seguro Viagem são diferentes e a sua cobertura pode variar dependendo do evento ocorrido e do seu país de origem. No Manual do Segurado você sempre encontrará as informações completas sobre a sua cobertura.
Em caso de dúvidas sobre as coberturas, riscos e exclusões, entre em contato conosco.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Você ou sua família estão doentes, feridos ou mortos?
- Perdeu seu emprego?
- Teve sua casa destruída?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Precisa de medicamentos?
- Sofreu um acidente?
- Ficou doente?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Se acidentou no exterior?
- Precisa urgentemente de um hospital?
- Impossibilitado de prosseguir viagem?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Suas malas sumiram?
- Não encontra sua bagagem?
- Malas danificadas?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamObtenha uma cotação de seguro de viagem
Seguro viagem simples e flexível. Compre em casa ou durante a viagem e faça a solicitação online de qualquer lugar do mundo
Faça uma cotaçãoWhat to do if you fall suddenly ill
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1. Seek medical attention
Get medical help from a medical practitioner, such as a doctor, or by going to a hospital as soon as possible.
- If it's an emergency situation, contact the local emergency services first, then contact our 24/7 Emergency Assistance Team as soon as you can.
- If it’s not an emergency situation, call our Emergency Assistance Team if you need directions to an appropriate medical facility.
Depending on where you’re from and where you are, there may be Reciprocal Health Care Agreements in place (the Emergency Assistance team will let you know) but either way, take advantage of the public health system where possible.
2. Get it in writing
Most claims need supporting documentation and medical claims are no different. So while it may be the last thing on your mind, do try and get copies of documents that will support your claim before you leave the medical facility such as:
- Doctor or other medical practitioner’s report confirming your illness.
- Hospital Admission report, if you’re admitted to hospital.
- Ambulance and Medical evacuation reports if relevant.
In some cases, we may need to obtain your past medical history from your usual doctor at home but we’ll let you know if this is the case.
3. Keep your receipts
You’ll need to keep all your receipts, along with your itineraries and booking and cancellation confirmations for any affected travel arrangements for when you claim. If you don’t do this, we may reduce or reject your claim.
4. Need to know more?
Our suggestions should help you when things go wrong and you want to make a claim. All travel insurance plans are different and cover will vary, depending what's happened, your country of residence and the plan you choosebuy. Your policy will always have the full details.
If you have questions about what's covered and not covered, just ask us.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamGet a travel insurance quote
Simple and flexible travel insurance. Buy at home or while traveling, and claim online from anywhere in the world.
Get a quoteO que fazer se sua bagagem estiver atrasada
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Chegar a uma cidade longe de casa depois de uma viagem muitas vezes cansativa sempre gera expectativas. A última coisa que você deseja é que as expectativas se transformem em ansiedade ao descobrir que sua bagagem não chegou com você. Mas seu Seguro Viagem pode ajudar. Saiba o que fazer:
1. Comunique imediatamente a empresa de transporte
Quando você perceber que houve atraso na entrega da sua bagagem, notifique a empresa de transporte (por exemplo: companhia aérea) o mais rápido possível. Em caso de atraso prolongado, você poderá solicitar à empresa a compensação e a reposição de itens essenciais que você necessitar enquanto estiver esperando pelo retorno da sua bagagem.
2. Solicite um relatório por escrito
Solicite à empresa de transporte um Relatório de Irregularidade de Pertences confirmando o atraso da bagagem e se aplicável, a descrição das compensações oferecidas a você.
3. Guarde seus recibos
Guarde todos os recibos e notas fiscais de itens essenciais que você tenha comprado como, por exemplo, escova de dentes, medicamentos de uso contínuo, roupas, etc.
Antes de você comprar um guarda-roupa inteiro para repor seu jeans daquela grife famosa ou seu vestido de festa novo, porque você acredita que “tudo que você possui em sua mala é essencial”, lembre-se de que há limites para a cobertura que seu Seguro Viagem oferece.
Sempre verifique cuidadosamente o que está descrito na cobertura contratada ou entre em contato conosco (Sim, nós já recebemos solicitações de reembolso para esse tipo de item!).
Importante: Notas fiscais originais serão necessárias caso você pretenda solicitar reembolso e seu plano ofereça cobertura para esses tipos de gastos.
4. Obtenha outro relatório confirmando a duração do atraso
Quando você receber sua bagagem, solicite à empresa de transporte um relatório por escrito confirmando a duração do atraso. Se o seu plano cobre atraso de bagagem, poderá estar descrito na sua apólice o tempo específico de espera até que seja considerado como atraso de bagagem, para que valores gastos possam ser reembolsados.
Por isso, é importante saber por quanto tempo você teve que esperar até receber sua bagagem. Por exemplo: a cobertura pode variar se suas malas demorarem algumas horas em comparação com alguns dias.
5. Precisa de mais informações?
Nossas sugestões deverm ajudar você se algo der errado e você desejar solicitar reembolso. As coberturas do seguro viagem são diferentes e a sua pode variar dependendo do evento ocorrido e do plano que você escolheu. No Manual do Segurado você sempre encontrará as informações completas sobre a sua cobertura.
Em caso de dúvidas sobre as coberturas, risco e exclusões entre em contato conosco.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Você ou sua família estão doentes, feridos ou mortos?
- Perdeu seu emprego?
- Teve sua casa destruída?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Precisa de medicamentos?
- Sofreu um acidente?
- Ficou doente?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Se acidentou no exterior?
- Precisa urgentemente de um hospital?
- Impossibilitado de prosseguir viagem?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Suas malas sumiram?
- Não encontra sua bagagem?
- Malas danificadas?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamObtenha uma cotação de seguro de viagem
Seguro viagem simples e flexível. Compre em casa ou durante a viagem e faça a solicitação online de qualquer lugar do mundo
Faça uma cotaçãoWhat to do if your luggage is delayed
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1. Report it to your carrier straight away
Once you realise your luggage is delayed, report it to the carrier (e.g. airline, tour operator) straight away. For lengthy delays, you should ask them to compensate you to replace essential items you may need while you wait for your bags to be returned.
2. Get a written report
Get a written Property Irregularity Report (‘PIR’) from the carrier confirming the delay and any compensation they offer to you.
3. Keep your receipts
Keep the receipts for any essential items you buy like toothbrushes, prescription medication or a change of clothes.
Before you go shopping for an entire new wardrobe to replace your designer jeans or a new ballgown for that special event, because you believe everything you own is "essential", there will be limits on what your policy can and can not cover, so check your policy wording carefully or contact us (Yes, we've seen claims like this!)
Original receipts may be necessary if you intend to make a claim and your policy covers these expenses.
4. Get another report confirming the length of the delay
Once you get your luggage, get written confirmation from the carrier confirming how long it was delayed. If baggage delay is covered under your policy, there may be specific time periods that your bags are delayed before the policy can help reimburse you for extra expenses, so it’s important we know how long you were inconvenienced. For example: cover may vary if your bags were delayed for a few hours compared to a few days.
5. Need to know more?
Our suggestions should help you when things go wrong and you want to make a claim. All travel insurance plans are different and cover will vary, depending what's happened, your country of residence, the plan you choose and any options or upgrades you buy. Your policy wording will always have the full terms, conditions and exclusions that apply.
If you have questions about what's covered and not covered, just ask us.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamGet a travel insurance quote
Simple and flexible travel insurance. Buy at home or while traveling, and claim online from anywhere in the world.
Get a quoteTravel Insurance for Medical Expenses
How does Emergency Medical Travel Insurance ensure that Brazilians have access to proper medical care during international trips or even within the country?
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- Why Consider Travel Insurance for Medical Emergencies?
- What Medical Expenses Are Covered?
- How does medical coverage differ between domestic trips in Brazil and international travel?
- Worldwide 24/7 Emergency Assistance
- What’s Not Covered?
Traveling is thrilling, but unexpected illnesses or accidents - like food poisoning in Salvador, a scooter crash in Florianópolis, or even a shark bite (yes, it’s rare, but it happens!) - can turn your adventure into a nightmare. We’ve seen it all: from appendicitis requiring emergency surgery in São Paulo to altitude sickness in the Andes. Without travel insurance, these situations can lead to sky-high medical bills or delays in care, especially in Brazil’s overburdened public healthcare system (SUS - Sistema Único de Saúde, or Unified Health System).
World Nomads offers tailored travel insurance plans that cover medical emergencies whether you’re exploring Brazil’s hidden gems or skiing in Switzerland. Below, we’ll guide you through how this coverage works, why it’s essential, and how to make the most of it.
Why Consider Travel Insurance for Medical Emergencies?
Imagine this: You’re hiking in Chapada Diamantina and twist your ankle badly. Public hospitals might have long waits, but with travel insurance, you can access private clinics immediately - without worrying about costs.
For international trips, the risks are even greater. In the U.S., a single night in the hospital can cost over $10,000. Without insurance, you may have to pay upfront just to receive care. Or imagine slipping on a wet sidewalk in Lisbon and breaking your hip—requiring surgery and months of recovery. With travel insurance, you’d not only get fast care at a top hospital but could also be safely flown back to Brazil for rehabilitation, all without crippling medical bills.
Key benefits:
- Skip public healthcare system delays: private healthcare access across Brazil.
- Avoid financial shocks: coverage for ER visits, surgeries, and even medical repatriation if needed.
- 24/7 multilingual support: from finding English-speaking doctors to arranging ambulances.
What Medical Expenses Are Covered?
Our plans cover emergencies like:
- Hospitalization: from broken bones to dengue fever treatment.
- Emergency dental care: sudden toothaches or trauma (e.g., a fall during Carnival).
- Ambulance/medical evacuation: critical in remote areas like the Amazon.
- Prescriptions: antibiotics for traveler’s diarrhea or malaria prophylaxis.
- Repatriation: if you’re severely injured abroad, we’ll coordinate your return home.
Imagine you're catching waves in Fernando de Noronha when a coral cut leaves you needing stitches. With travel insurance, you could visit a private clinic immediately for treatment and have follow-up care covered – all while avoiding long waits at public health posts on the island.
Note: coverage limits vary. Please, always refer to your policy for exact amounts.
How does medical coverage differ between domestic trips in Brazil and international travel?
Traveling within Brazil:
- Private network access: bypass SUS queues with access to the private healthcare network
- Lower limits, but enough for most emergencies.
Traveling abroad:
- Higher limits, vital for countries with expensive care, like the U.S. or Japan.
- Repatriation included. Example: A broken leg in Thailand might require a medical flight home.
Pro tip: for adventure sports trips, consider adding coverage.
And another key takeaway: if traveling abroad, opt for higher coverage—especially to destinations with costly medical care.
Worldwide 24/7 Emergency Assistance
Whether you need medical or dental assistance or advice, emergency evacuation or travel assistance, our Emergency Assistance Team are available 24-hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Your World Nomads policy is provided through Chubb Seguros:
Phone: +1 212-315-1806 (from anywhere in the world)
Phone: 0800-591-1043 (from Brazil)
WhatsApp message: +54 911 3053-3959
What’s Not Covered?
Travel insurance is for unexpected emergencies, not routine care. Exclusions include:
- Ongoing treatment for pre-existing medical conditions (unless declared and approved).
- Non-emergency treatments, such as routine check-ups or elective procedures (e.g., cosmetic dentistry).
- Injuries under the influence of alcohol, drugs, or during non-covered extreme sports are not covered.
- Any medical treatment at home
- Repetitive strain injuries
- Cell phone roaming expenses when you call us (call from a landline and reverse the charges)
Always review your policy’s full exclusions before traveling.
What Else Should You Know?
Here are a few other things you may want to keep in mind as you plan your trip:
- Pre-approval matters: for major procedures (e.g., surgery), contact us first to coordinate care.
- Plan options: World Nomads offers three plan tiers (Basic, Explorer, and Premium), with different medical limits and coverage. Not sure which fits your trip? Get a Quote in under 2 minutes.
- Prevention is key: many illnesses and accidents can be avoided with simple precautions.
- Vaccinations: ensure you’re up to date on routine immunizations (like tetanus) and check destination-specific requirements (e.g. yellow fever for parts of Brazil).
- Food/ water safety: follow the “boil it, cook it, peel it, or forget it” rule - even when brushing your teeth.
- Personal safety: never leave food/ drinks unattended, especially when traveling alone.
- Fitness prep: for adventurous trips (hiking, biking, etc.), train in advance to avoid injuries.
Before you go:
- Compare plans to match your destination’s risks.
- Save emergency contacts in your phone.
- Carry your policy details - hospitals may request proof of insurance.
- Check vaccine requirements for your destination.
- Share your itinerary with someone back home.
With the right coverage, you’ll explore confidently - knowing you’re protected. Safe travels! Boa viagem!
Monkey Bite!
While visiting the Monkey Forest in Bali, I was bitten by a monkey and blood was drawn. After returning to our hotel we then visited a local doctor the same evening of the bite. I received my first rabies vaccination and then went to the International SOS office in Bali for an examination. There I received a second rabies shot, and then immunoglobulin shots.
S.D. U.S Resident in Indonesia.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Have you died?
- Have your relos died?
- Has a bushfire damaged your home?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need medicine?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up overseas?
- Medivac needed home?
- You died overseas?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Damaged docs?
- Passport pilfered?
- Tech trashed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamGet a travel insurance quote
Simple and flexible travel insurance. Buy at home or while traveling, and claim online from anywhere in the world.
Get a quoteDoes Travel Insurance Cover Dental?
Learn how travel insurance may cover emergency dental treatment abroad.
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Broken or chipped teeth can happen at any time. It can be seeded bread in Berlin, olives in Athens or dried fish in Krasnodar. If pain suddenly strikes, World Nomads travel insurance can cover the emergency dental treatment you need to get relief so you can keep traveling.
What does travel insurance cover for overseas dental?
If you have to see a dentist while traveling for the immediate relief of sudden pain to healthy, natural teeth you can be covered if:
- You get an unexpected infection.
- You've broken your tooth.
- You injure your mouth or jaw in an accident.
- Your pre-existing condition leads to a clinical emergency.
Not all of our policies are the same. Limits, terms and conditions of cover vary depending on the policy you buy and your past dental history.
What’s not covered
Travel insurance isn’t designed to cover everything. Terms, conditions and exclusions apply, so be sure to read your full policy wording to avoid surprises. Here are the main things that aren't covered:
- General check-ups.
- Getting your teeth straightened in Thailand.
- New teeth or fillings following pain relieving treatment.
- Major dental work, such as crowns, dentures, bridges and implants.
- If you've bought a policy after the pain has set in.
- Non-emergency treatment that can wait until you return home (it's not health insurance, it's for travel emergencies).
If you purchase your policy after you’ve already left your home country, there is a 72 hour waiting period before cover begins.
This is not a full list of what's covered and what's not covered. It is important that you read and understand your policy before you travel as your coverage is subject to certain limitations and exclusions.
How to get dental assistance
If you're in a serious accident, it’s essential that you get in contact with our emergency assistance teams as soon as possible so that our teams can support you.
So that our Emergency Assistance teams can assist you quickly, please be ready with the following:
- Your policy number
- A contact number
- The nature of your problem
- Your location
If you've already visited a dentist and received emergency treatment, you can submit your claim online.
I bit on something hard
A bone chipped my front tooth, on the top row, and cracked it. Blood started to run down so I had an emergency visit to the dentist to repair it.
B.P. U.S Resident in South Africa.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamGet a travel insurance quote
Simple and flexible travel insurance. Buy at home or while traveling, and claim online from anywhere in the world.
Get a quoteTravel Insurance for Medical Repatriation
When home is the best place for healthcare and healing.
- As featured in:
As featured in:
Serious accidents or illnesses can strike at any time, whether you’re trekking through the Eurasian Steppe or (not so) simply crossing the road in Vietnam. Travel insurance can help if you’re unexpectedly seriously ill or injured and it’s medically necessary for you to return home.
Medical repatriation can be extremely expensive, depending on where you are, and the amount of medical support you might need. World Nomads emergency repatriation insurance may cover your return home. Our expert 24/7 Emergency Assistance Teams can help you negotiate the complexities of hospitals, specialist transportation, airline approvals and medical escorts in a foreign country.
If you need medical repatriation, then it's really important that you (or someone else if you can't), contact our Emergency Assistance Team as soon as possible to advise us of the situation. If your treating doctor and the World Nomads medical team agree it’s necessary to bring you home for treatment or ongoing care.
How it works
Your repatriation must be proven to be medically necessary and due to a covered personal accident or illness. If you purchase your policy after you’ve already left your home country, there is a 72 hour waiting period before cover begins (except for events arising from personal accidents).
All cover ends on disembarkation in your country of residence. Your return ticket/s must be used, negotiated or offset with the repatriation costs. If it’s necessary to cancel the initial tickets, the reimbursement value will be deducted from the claim payable.
In the case of a motor vehicle accident, there is no cover for the return the vehicle to the provider or their place of hire.
What’s covered
After World Nomads and your local doctor have given you the go-ahead to return home, then we may cover:
- Repatriation to your country of residence.
- Organization costs at embarkation and disembarkation.
- Medically necessary transport, equipment and accompanying medic or nurse.
What's not covered
Travel insurance isn't designed to cover everything. Terms, conditions, and exclusions do apply, so be sure to read your full policy wording to avoid surprises. Here are the main things that aren't covered:
- Cover ends if you refuse to follow the advice of our medical team.
- Medical assistance expenses that occur before your repatriation.
- Any unnecessary upgrades or other non-cost-effective options to return you home.
- Any accidents that are a result of irresponsible or risky behavior.
- Any incidents related to the intake of alcohol or drugs.
This is not a full list of what's covered and what's not covered. It is important that you read and understand your policy before you travel as your coverage is subject to certain limitations and exclusions.
How to get medical assistance.
It’s essential that you get in contact with our Emergency Assistance team as soon as possible. Our team can support you from the time you get sick or injured until the time you get home.
To expedite your call, please be ready with the following:
- Your policy number
- A contact number where you can be reached
- The nature of your problem
- Your location
Abdominal pain in Myanmar
On my second day in Burma, I woke up in the middle of the night with intense abdominal distress. I was rushed to the Asia Royal Hospital and immediately taken for evaluation and an ultrasound. I had a large mass in my abdomen and evacuated to Bangkok that evening to see a specialist. I was admitted to Bumrungrad International Hospital, where I stayed for eight days for a battery of tests, including several ultrasounds, a CT scan, and two aspirations of what turned out to be a renal cyst. After a conditional discharge, where I was restricted to rest, I was deemed stable enough to be evacuated. Two days later I was on a flight back to the U.S., where I am now continuing treatment.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalized?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamGet a travel insurance quote
Simple and flexible travel insurance. Buy at home or while traveling, and claim online from anywhere in the world.
Get a quoteTravel Insurance for Baggage and Gear
If your baggage goes missing, we may be able to help
- As featured in:
As featured in:
So you’ve finally set off on your big adventure after months of planning and packing. You finally arrive at your destination, but your bags do not. What if an airline loses your baggage with all your carefully chosen clothes and equipment inside?
Your bags may be lost or delayed by the airline, or they may get damaged. Our travel insurance may be able to help when your bags’ plans are not the same as your plans!
Why travel insurance is so important when your bags go missing
You may have spent days planning what to pack. Maybe you even purchased special clothes or equipment ahead of time. If your baggage goes missing, this can be a huge problem for you.
So if something unexpected happens to your gear, you want to be fully prepared. That's why coverage for missing or delayed bags is so important.
Depending upon the insurance policy you have chosen, we may be able to provide assistance in the following situations:
- Baggage delays by the carrier
- Bags that have been lost by the airline
- Stolen passports or other documents
- Accidental damage to your bags
Before traveling, it is always a good idea to carefully read through your insurance policy to make sure you fully understand what is covered. That way you will be prepared to take the proper actions and there won’t be any surprises if you need to make a claim while away from home.
What’s not covered by your travel insurance
World Nomads aims to make sure that you have peace of mind over your belongings, leaving you free to have the best time while exploring the world. However, travel insurance cannot cover everything. Some of the situations or circumstances that are not covered may include:
- Leaving your baggage behind
- Electronics that were kept in checked-in baggage
- Bicycles and some sporting equipment, particularly while in use
- Stolen bags or equipment
- Business equipment (gear that is not owned by you or used for professional purpose)
It may seem obvious, but it is very important to always be aware of your baggage and make sure it is always safe. Our community of Nomads has gotten together to prepare this guide with 9 essential tips for keeping your luggage safe. The tips range from a “less is more” approach to planning - ensuring there is less to have to keep an eye on! - to keeping a handy supply of zip ties. When it comes to security, we’ve got you covered!
What to do if your bag goes missing while you’re overseas
We’ve all experienced that panicky feeling when you realize that some or all of your possessions are not where they should be. It may be something as simple as the airline losing your bags or sending them to the wrong destination, or something more outlandish, such as your passport being stolen on the Trans-Siberian Express.
Keeping a level head and knowing exactly what needs to be done in such situations can mean the difference between your trip turning into a complete disaster and ensuring that the problem is resolved, and you can keep going.
If your baggage is delayed for more than 12 hours, you may be able to claim reimbursement on expenses involved in the purchase of essential items such as clothing and personal hygiene products.
Once again, it is essential that you straighten out all the documentation with the airline company and get a copy of the ‘PIR’ or ‘Property Irregularity Report’. Once you have this in your hands, our 24-hour Emergency Assistance team can provide you with assistance and guidance on what to do next.
Although our team is not responsible for finding your lost bags or stolen documents, they can liaise with the airline company in the tracking process. They may be able to provide information on how to report lost or stolen documents to the local police and provide contact numbers for consulates and embassies. In addition, they may be able to advise on the best ways of receiving emergency funds from family or friends back home.
Get a quote
When you’re ready, get a quote, and feel free to contact us if you have any questions.
Compare our Standard, Explorer and Explorer Plus plans to decide which one best suits your needs.
Still not sure? Get in touch and we can help you decide which travel insurance is best for your next adventure.
This is not a full list of what is and isn’t covered, so please check your policy for a full list of terms, conditions, limitations and exclusions that may apply to your specific plan. Any example scenarios provided above are not a guarantee of coverage. All claims are subject to review, require documentation and are considered individually. If you have any questions about what is and is not covered, please reach out – we’re happy to help.
Baggage Delay in a Delhi Winter.
I arrived in Delhi from Rome. Baggage claim help desk informed me that my bag had been delayed in transit. I was without my bag for almost a week before it was finally delivered to me. It was cold in Delhi (being winter, December) and my warm jacket was in my bag, requiring that I purchase a jacket and other items of warm clothing that I had not taken in my carry-on.
S.N. U.S. Nomad in India.
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamGet a travel insurance quote
Simple and flexible travel insurance. Buy at home or while traveling, and claim online from anywhere in the world.
Get a quoteWhat to do if your luggage is delayed
- As featured in:
As featured in:
- Report the delay to your carrier immediately
- Obtain receipts for any purchasey
- Obtain a final report
- Need to know more?
- Does my insurance cover my tech?
1. Report the delay to your carrier immediately
Once you realise your baggage has been delayed, speak with a representative from your carrier (usually your airline) to report the delay. Ask them for a Property Irregularity Report (PIR) or another official document. The report should state the reason for the delay as well as the date and time that your luggage is estimated to arrive.
Ask the carrier for some financial assistance to help you buy some everyday items such as toothpaste, deodorant or new underwear while you wait for your bags. If they refuse your request, then ask them to put the reason for their denial in writing to you. You must include this letter or report with your other documentation when submitting your claim for essential items.
2. Obtain receipts for any purchases
If you need to buy a few essentials to make life more comfortable until your bags arrive, then you’ll need to keep copies of your receipts should you wish to claim for these expenses.
Cover for essential items is only offered to travellers whose luggage is delayed for at least 12 hours after their scheduled arrival. If your luggage is returned to you within 12 hours of arriving, you can't claim for essential items.
Therefore, only receipts showing a date and time which is at least 12 hours after your scheduled arrival, and before the delivery time of your luggage, will be covered.
3. Obtain a final report
After you get your bags, ask your carrier for another report stating the reason for the delay, the length of the delay, as well as the date and time the luggage was returned to you.
A few points to consider if you wish to claim for essential items
Before you rush out to your favourite designer’s shop to buy this season’s must-haves, please remember that only reasonably necessary items may be covered under our policies. Some examples could include toiletries, prescription medications or new underwear.
These are items to help you stay clean, fresh, and comfortable until your baggage is returned to you.
There is no cover for essential items if your luggage is delayed on your return home to Australia.
Both our Standard and Explorer plans have different daily limits of cover. Please read through your PDS to make sure you’re aware of the limits, benefits and exclusions that relate to your policy.
4. Need to know more?
This information could help you if things go wrong and you want to make a claim. All travel insurance plans are different, and cover will vary depending on what’s happened, your Country of Residence, the plan you choose and any options or upgrades you buy. Your PDS will always have the full terms, conditions and exclusions that apply.
If you have questions about what’s covered and not covered, just ask us.
Does my insurance cover my tech?
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the team