Can I make a claim whilst I'm away?

Yes, you can make a claim while you travel. We understand that you might be away for extended periods of time, so our online claims system allows you to submit claims via your World Nomads membership while you are still travelling.

Simply log in to your membership page to start the process and follow the prompts to submit your claim. If you bought your policy as a guest you’ll need to merge it into your membership. Please contact customer service to get this underway. If you don’t have a membership you can create one here.

Also read the article 'How to make a claim'.

How do I make a claim on my travel insurance?


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  • All contact details
  • Emergency Assistance Contact
  • Claims contact

Contact our Emergency Assistance Team

For help in an emergency, contact our Emergency Assistance Team. They are available 24 hours a day, 7 days a week.

Contact us

Phone

For policies purchased on or after 1 September 2021:


+32 (0)2 808 66 32


+45 89 87 30 23


+49 (0)335 5622 3012


+31 (0)20 8080731

_________________

For policies purchased before 1 September 2021:

From anywhere in the world:
+353 21 237 8008

Or
+353 21 237 8003

Email

For policies purchased on or after 1 September 2021:

worldnomadsassist@axa-assistance.com

_________________

For policies purchased before 1 September 2021:

assist@worldnomads.com

Contact our Claims Team

We’re here to help if you have a question about your claim. We’re available

Contact us

Phone

For policies purchased on or after 1 September 2021:


+32 (0)2 808 66 32


+45 89 87 30 23


+49 (0)335 5622 3012


+31 (0)20 8080731

_________________

For policies purchased before 1 September 2021


+353 21 237 8006

Email

For policies purchased on or after 1 September 2021:

https://worldnomads.claims.axa.travel

_________________

For policies purchased before 1 September 2021:

claimsEU@worldnomads.com