For information relating to policies purchased prior to 8 November 2022, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 8 November 2022, please see below.
Yes you can make a claim if you don't have receipts, but you will still be asked to provide proof of ownership for the stolen or damaged items.
We understand that you might not be able to produce such receipts for each and every item, but you still have to 'tip the balance' and should be able to provide evidence of ownership where you could be reasonably expected to have such evidence.
Proof of ownership can include photographic evidence in conjunction with warranty cards, manuals, receipts, bank or credit card statements. In the end, common sense prevails and you should ask yourself, "Does this conclusively prove that I owned this item?".
Contact us if you have any queries relating to your claim and what you need to send in to support your claim.
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For policies purchased on or after 1 September 2021:
For policies purchased before 1 September 2021:
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For policies purchased on or after 1 September 2021:
worldnomadsassist@axa-assistance.com
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For policies purchased before 1 September 2021:
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For policies purchased on or after 1 September 2021:
For policies purchased before 1 September 2021
For policies purchased on or after 1 September 2021:
https://worldnomads.claims.axa.travel
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For policies purchased before 1 September 2021: